Publié il y a 6 mois
IT Support Team Lead/ Technical Support Supervisor
@ DeVry Greenhouses
Chilliwack, Colombie-Britannique
En bref
DeVry Greenhouses is hiring an IT Support Team Lead / Technical Support Supervisor in Chilliwack, BC, to oversee end-user support while providing hands-on technical help and supervising a small IT support team. The role is full-time at 40 hours per week, paying $36.60 per hour, with RRSP matching and extended health and dental benefits.
Salaire :
36,60 $ de l’heure
Responsabilités :
- Respond to users with technical difficulties in person, remotely and electronically
- Diagnose and resolve hardware, software, network and connectivity issues
- Supervise and support junior IT support staff through coaching and scheduling
- Manage escalated requests and support Microsoft 365 administration
Résumé des exigences :
- Diploma or degree in IT, computer science or related field
- 3 to 5+ years of corporate technical support experience
- Previous team lead or supervisory experience in IT support
- Valid BC driver's licence and willingness to travel occasionally
Outils et compétences
Avantages mentionnés
Source et dates
Site carrière / système de candidatures · teamtailor
- Date publiée par l’employeur
- 2026-05-15
- Première détection par notre source
- 2026-10-09
- Mise à jour du dossier source
- 2026-11-06
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Chef d’équipe |
| Domaine | TI |
| Expérience | 3 an(s) et plus |
| Gestion d’équipe | Oui |
| Heures par semaine | 40 |
| Horaire | jour |
| Déplacements | avion : aucun · route : minimes |
| Milieu de travail | Bureau, Chez les clients |
| Position | Assis et debout |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Permis de conduire | exigé |
| Formation | Collégial (DEC) (préféré), Baccalauréat (préféré) |
| Domaines d’études | Information Technology, Computer Science |
| Avantages mentionnés | Régime de retraite |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
DeVry Greenhouses
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Inspiring people to grow
Description complète de l’entreprise
Family owned and operated, DeVry is located in the agriculture hub of Chilliwack, BC (with additional growing locations in Langley, BC and Picture Butte, AB). DeVry Greenhouses supplies many of the top chain stores in North America with their garden center needs. With over 34 years of experience, DeVry has grown alongside its customers, thanks to its relentless focus on quality, service and assurance of supply.
- Abonnés LinkedIn
- 4 329
- Personnes associées sur LinkedIn
- 100
- Bureaux déclarés
- 49150 Castleman Rd, Chilliwack, British Columbia V2P 6H4, CA
- 8434 S Parallel Rd, Abbotsford, British Columbia, CA
- 7094 Glover Rd, Langley, British Columbia V2Y 2R1, CA
- 210067 Highway 519, Picture Butte, Alberta T0K 1V0, CA
- Catégories d’activité
- Plant Propagation
- Agriculture
- Autres noms enregistrés
- DeVry Greenhouses
- Le profil indique une agence de recrutement
- Non
Family owned and operated, DeVry is located in the agriculture hub of Chilliwack, BC (with additional growing locations in Langley, BC and Picture Butte, AB). DeVry Greenhouses supplies many of the top chain stores in North America with their garden center needs. With over 34 years of experience, DeVry has grown alongside its customers, thanks to its relentless focus on quality, service and assurance of supply.
| Champ | Valeur |
|---|---|
| Secteur | Wholesale |
| Taille | 201-500 employees |
| Siège social | Chilliwack, British Columbia |
| Type d’organisation | Privately Held |
| Fondée en | 1989 |
| Offres sur Jobsy | 4 |
| Voir la page |
The Opportunity
DeVry Greenhouses is seeking an experienced and hands-on IT Support Team Lead / Technical Support Supervisor to oversee day-to-day end-user support across our operations. This is a working leadership role where you’ll provide frontline technical support while supervising and supporting a small IT support team.
The successful candidate will support users experiencing technical difficulties, maintain IT systems and equipment, and help ensure reliable technology services across the organization.
DeVry Overview
DeVry Greenhouses is a leading wholesale supplier of bedding plants and nursery trees, serving major retailers and growers across North America. We combine the scale and stability of a large operation with the energy and adaptability of an entrepreneurial team—while staying true to our roots as a family-based organization built on integrity, care, and teamwork. We roll up our sleeves—especially during the busy spring season—but also know how to have fun with an energetic and collaborative culture. Procurement is central to our success, ensuring our growers and operations teams have the materials and supplies they need.
Responsibilities
Respond to users experiencing technical difficulties in person, remotely, and electronically.
Diagnose, troubleshoot, and resolve hardware, software, network, and connectivity issues.
Provide business systems, network, and Internet support to users.
Research and implement solutions using technical manuals, user guides, and support documentation.
Provide training and technical guidance to users in response to identified difficulties.
Supervise and support junior IT support staff through coaching, scheduling, and ticket coordination.
Manage escalated support requests and ensure timely ticket resolution.
Support Microsoft 365 administration including user accounts, Teams, Exchange, SharePoint, and Intune.
Set up and configure computers, mobile devices, printers, scanners, and related equipment for employee use.
Maintain IT asset inventory, documentation, and problem/solution logs.
Assist with onboarding and offboarding activities including account setup and equipment deployment.
Troubleshoot networking, VPN, and connectivity issues and escalate infrastructure concerns when required.
Contribute to continuous improvement initiatives and technology recommendations.
Qualifications
Diploma or degree in Information Technology, Computer Science, or related field.
3–5+ years of technical support experience in a corporate or enterprise environment.
Previous leadership, supervisory, or team lead experience in an IT support environment
Strong knowledge of Windows environments, Microsoft 365, networking, and end-user support.
Experience supporting desktops, laptops, printers, mobile devices, and VoIP systems.
Familiarity with Active Directory, SharePoint, ticketing systems, and endpoint management tools.
Strong troubleshooting, communication, organizational, and customer service skills.
Valid BC Driver’s License and willingness to travel occasionally between company locations.
Must be legally authorized to work in Canada.
Total Rewards
Hourly rate $36.60 per hour for full-time 40 hours per week.
Includes RRSP matching and extended health & dental benefits
Why Join Us?
Be part of a growing and innovative horticulture company.
Work with a collaborative and supportive team environment.
Opportunities for professional growth and development.
Competitive compensation and comprehensive benefits package including RRSP matching and extended health & dental coverage.
Work Location
Chilliwack, BC (in-person; relocation or reliable commute required)
Journal
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