Junior Business Analyst

We are seeking a detail-oriented Junior Business Analyst to support business analysis, data modeling, process mapping, and technical requirements documentation for enterprise IT initiatives. In this role, you will assist in bridging business stakeholders, technical delivery teams, and external vendors. Working across Agile and Waterfall delivery frameworks, you will participate in requirements workshops, map workflows using swimlane diagrams, define user stories with acceptance criteria, and leverage database analysis and SQL to support systems optimization and digital transformation.

Location: Toronto, ON (Fully Onsite – 5 days/week required)

Duration: 6-month contract.

Advantages
Core Career Growth: Gain hands-on exposure to enterprise systems re-engineering, digital transformation, and process automation.

Comprehensive Tooling Stack: Utilize industry-standard tools including Visio, Lucidchart, Miro, Figma, Azure DevOps, Jira, and Confluence.

Integrated Data & BA Scope: Combine business process modeling with hands-on SQL database analysis.

Dedicated Onsite Collaboration: Work directly alongside senior business analysts, architects, and technical leads in a focused 5-day per week workspace.

Responsibilities
Requirements Elicitation & Workshop Support: Facilitate and support requirements gathering workshops, JAD sessions, and interviews with stakeholders to capture, analyze, and document business, system, and data needs.

Process Modeling & Swimlane Diagrams: Create visual process maps, workflow diagrams, context models, and swimlane diagrams using MS Visio, Lucidchart, Miro, and Figma to identify process improvements.

Agile Requirements & User Stories: Author detailed use cases, user stories, and acceptance criteria; track and maintain requirements backlogs within Azure DevOps, Jira, and Confluence.

Data Analysis & SQL Querying: Conduct database analysis and run SQL queries to analyze data structures, validate business rules, and support data-driven solution design.

Stakeholder & Vendor Collaboration: Serve as a liaison between business users, development teams, QA specialists, and external vendors to ensure clear communication and solution alignment.

Systems Re-Engineering & Optimization: Analyze current-state processes to support workflow enhancements, system re-engineering, and automation opportunities.

Quality Assurance & UAT Support: Assist QA teams in establishing requirements traceability matrices and supporting User Acceptance Testing (UAT) to validate software against documented specifications.

Documentation & Compliance: Prepare business cases, briefing notes, options analyses, and technical documentation adhering to organizational compliance and procurement frameworks.

Qualifications
Business Analysis & Requirements Gathering: Proven experience in gathering, analyzing, and documenting data, system, and business requirements (Strictly Required).

Process Mapping & Visio Diagrams: Hands-on expertise creating process flows, workflow models, and swimlane diagrams using MS Visio or similar tools (Strictly Required).

Use Cases, User Stories & Acceptance Criteria: Ability to define clear use cases, user stories, and acceptance criteria for IT deliverables (Strictly Required).

Database & SQL Proficiency: Practical experience with database analysis and writing basic to intermediate SQL queries (Strictly Required).

Facilitation & Collaboration Tooling: Experience conducting stakeholder interviews or JAD sessions, using Jira, Confluence, or Azure DevOps for project tracking (Strictly Required).

Regulatory & Service Delivery Frameworks: Understanding of procurement practices, regulatory compliance frameworks, and service delivery models (Strictly Required).

Nice-to-Have Assets:
Prior business analysis experience within a public sector or broader public sector environment.

Familiarity with ERP, CRM, cloud solutions, or web accessibility standards (AODA/WCAG).

Summary
If you're interested in the "Junior Business Analyst" role based in Toronto, we encourage you to apply online at www.randstad.ca.
Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.