Publié il y a 2 mois
Lead Advanced Field Service Technician
@ Intelligrated
Calgary, Alberta
En bref
Intelligrated is hiring a Lead Advanced Field Service Technician to maintain and repair warehouse automation and material handling systems at customer distribution centers. The role covers troubleshooting, repair, preventive maintenance, and training other technicians, with 24/7 shift coverage, overtime, and holiday work required.
Responsabilités :
- Troubleshoot, repair and perform preventive maintenance on distribution centre material handling systems
- Diagnose faults using technical drawings and diagnostic tools
- Train and assist other technicians
- Document work orders and issues in the CMMS
- Coordinate with other departments and follow up with customers
Résumé des exigences :
- High school diploma or equivalent
- 4+ years mechanical troubleshooting and repair experience
- 4+ years electrical troubleshooting and repair experience
- 4+ years using MS Office
- Associate or bachelor's degree preferred
- Electrical engineering licence and PLC controls experience preferred
Outils et compétences
Source et dates
Site carrière / système de candidatures · smartrecruiters
- Date publiée par l’employeur
- 2026-09-23
- Première détection par notre source
- 2026-10-08
- Mise à jour du dossier source
- 2026-10-09
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Senior |
| Domaine | Entretien et réparation |
| Expérience | 4 an(s) et plus |
| Heures par semaine | 40 (estimé) |
| Horaire | jour, soir, jours fériés, heures supplémentaires, fins de semaine, nuit |
| Déplacements | avion : aucun · route : minimes |
| Milieu de travail | Entrepôt, Usine, Chez les clients |
| Position | Assis et debout |
| Exigences physiques | physique élevé · ordinateur modéré |
| Permis et certifications | Electrical Engineering license |
| Formation | Secondaire (DES) (exigé), Collégial (DEC) (préféré), Baccalauréat (préféré) |
| Domaines d’études | Electrical Engineering |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Intelligrated
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
End-to-end warehouse automation systems, software, and services built to deliver performance at scale.
Description complète de l’entreprise
Intelligrated helps distribution centers move with more speed, confidence and control. We design, manufacture, integrate and support warehouse automation systems, software and lifecycle services built for complex operations. Our portfolio helps customers increase throughput, reduce downtime and grow without replacing what already works. Trusted by leading brands across retail, e-commerce, logistics and manufacturing, Intelligrated brings deep engineering expertise, proven integration experience and 724 granted patents to operations that can’t afford to slow down. And we stay with customers long after systems go live, helping protect uptime, extend asset life and get more value from automation investments over time.
- Abonnés LinkedIn
- 1 843
- Personnes associées sur LinkedIn
- 453
- Bureaux déclarés
- 7901 Innovation Way, Mason, Ohio 45040, US
- Autres noms enregistrés
- Intelligrated
- Le profil indique une agence de recrutement
- Non
Intelligrated helps distribution centers move with more speed, confidence and control. We design, manufacture, integrate and support warehouse automation systems, software and lifecycle services built for complex operations. Our portfolio helps customers increase throughput, reduce downtime and grow without replacing what already works. Trusted by leading brands across retail, e-commerce, logistics and…
| Champ | Valeur |
|---|---|
| Secteur | Transportation, Logistics, Supply Chain and Storage |
| Taille | 1,001-5,000 employees |
| Siège social | Mason, Ohio |
| Type d’organisation | Privately Held |
| Fondée en | 2001 |
| Offres sur Jobsy | 4 |
| Voir la page |
Company Description
Intelligrated is a leading provider of warehouse automation and material handling solutions. The company designs, integrates, and supports end-to-end automation systems including conveyor and sortation systems, robotics, automated storage and retrieval systems (AS/RS), software, controls, and lifecycle services. Intelligrated helps retailers, e-commerce companies, manufacturers, distributors, and parcel operations improve efficiency, productivity, and fulfilment performance through intelligent, integrated automation solutions.
Job Description
The Advanced Customer Service Technician will operate within our customers’ facilities performing the maintenance function per the Intelligrated contract. The Advanced Customer Service Technician is critical to the smooth operation of our customer’s distribution centers and will be required to perform troubleshooting, repair, and preventive maintenance of our customer’s various material handling systems. The Advanced Customer Service Technician will take the initiative to coordinate with other departments the activities required for the safe and satisfactory completion of any job tasks. The Advanced Customer Service Technician will represent Intelligrated on site and will also need to follow our customers’ guidelines for general work practices outlined on site
Responsibilities
- Completes work orders, records, logs and other written or computer-based documents according to established procedures
- Diagnose problems using technical drawings (e.g., blueprints, schematics) and diagnostic tools (e.g., multi-meter, laptop)
- Follow appropriate safety procedures and use Personal Protective Equipment (PPE) while maintaining equipment and ensure a safe work environment by eliminating potential equipment safety hazards.
- Assists other Technicians in the troubleshooting, repair and maintenance of distribution center material handling equipment
- Operates material handling equipment, battery equipment, moving machinery, and other powered equipment
- Performs preventive maintenance and repairs on equipment according to safety and quality procedures
- Can assist in the development of specific technical and training documentation
- Provides resolutions to mechanical, technical/controls issues; documents all information relating to customer support issues in CMMS and Dashboard database; utilizes resources in other departments (when necessary) to expedite the resolution of conveyor related issues
- Provides information to the Customer Service Department and other members of management to enhance Customer Service success
- Follows up with customers and other departments to ensure issues have been resolved
- Participates in cleaning the conveyor systems, maintenance shop area, and part cage as appropriate
- Maintains inventory of company supplied tools and PPE
- Completes appropriate paperwork in a timely manner
- Adheres to all department and company standards, operating procedures and safety requirements while contributing to improvement
- Able to diagnose and repair equipment with little assistance
- Has strong understanding of machine controls
- Serves as a Technical Trainer to the Customer Service Technician
- Analyzes and troubleshoots reoccurring issues and creates an action plan/RAIL to support the change
- Perform other duties as requested, directed, or assigned from time to time
- Ability to work at heights using fall protection PPE
- Occasionally address any incidental electrical issues.
- Flexibility in covering multiple shifts and holiday hours as required.
- Willing to work overtime as required.
- Some travel may be required but is not mandatory / this is for training purposes; this is strongly encouraged to help develop skills & learn networking across the many avenues Honeywell has to offer.
- Acts as CSS Site Supervisor on days required
Given that we provide 24/7 service to our client, it is a term of your employment that you be available to work different shifts, including days, afternoons, nights, and weekends. Initially, you will be assigned to day shift for training purposes, but shift assignments may change from time to time without advance notice depending on staffing and operational requirements
Qualifications
You Must Have
- High school diploma or equivalent required
- 4+ years of mechanical troubleshooting and repair experience
- 4+ years of electrical troubleshooting and repair experience
- 4+ years of experience using MS Office (Word, Excel, PowerPoint and Outlook)
We Value
- Associates or Bachelor’s Degree
- Electrical Engineering license
- PLC controls experience
Additional Information
All your information will be kept confidential according to EEO guidelines.
Journal
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