Publié le mois dernier
Portal Support Administrator
@ Insurance Council of BC
Vancouver, Colombie-Britannique
En bref
The Insurance Council of British Columbia is hiring a contract Portal Support Administrator from approximately December 1, 2026 to August 31, 2027. The role answers calls and emails about exam registration, course registration, licence applications and annual licence renewal, escalating issues to internal teams. The posting offers a hybrid arrangement (office or residence in BC) and a downtown location.
Responsabilités :
- Answer calls and emails on exam, renewal and course registration
- Escalate inquiries to examinations, practice, education and licensing teams
- Provide reception and mail coverage
- Order office supplies and handle shipping and receiving
- Support meetings and portal system testing
Résumé des exigences :
- Excellent organizational skills and attention to detail
- Ability to function under pressure and meet deadlines
- Word processing skills with 45 wpm typing speed
- Two-year administrative diploma preferred
- Ability to lift up to 20 lbs
Outils et compétences
Source et dates
Site carrière / système de candidatures · bamboohr
- Date publiée par l’employeur
- 2026-09-28
- Première détection par notre source
- 2026-10-08
- Mise à jour du dossier source
- 2026-10-09
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Administration |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau |
| Position | Assis et debout |
| Exigences physiques | physique faible · soulever 20 lb · ordinateur élevé |
| Langues | English |
| Formation | Collégial (DEC) (préféré) |
| Domaines d’études | Administration |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Insurance Council of BC
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
We license and regulate the activities of BC's 50,000+ life and general insurance agents, salespersons and adjusters.
Description complète de l’entreprise
The Insurance Council of British Columbia regulates the activities of life, accident and sickness, and general insurance agents, salespersons and adjusters. Our mandate is to protect the public by ensuring licensees act ethically, with integrity and competence. We welcome respectful discussion on the Insurance Council of BC’s social media channels. Our pages are intended to share information about insurance regulation, industry updates, and resources for licensees and the public. Please review the Insurance Council’s Social Media Policy which outlines the expectations for participation. For privacy reasons, we cannot discuss individual licensing matters or complaints through social media. If you have questions about your licence or wish to submit a complaint, please visit our website.
- Abonnés LinkedIn
- 2 283
- Personnes associées sur LinkedIn
- 124
- Bureaux déclarés
- 745 Thurlow St, 1400, Vancouver, British Columbia V6E 0C5, CA
- Catégories d’activité
- Life Insurance
- Insurance
- Government
- Autres noms enregistrés
- Insurance Council of BC
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 0
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
The Insurance Council of British Columbia regulates the activities of life, accident and sickness, and general insurance agents, salespersons and adjusters. Our mandate is to protect the public by ensuring licensees act ethically, with integrity and competence. We welcome respectful discussion on the Insurance Council of BC’s social media channels. Our pages are intended to share information about insurance…
| Champ | Valeur |
|---|---|
| Secteur | Insurance |
| Taille | 51-200 employees |
| Siège social | Vancouver, British Columbia |
| Type d’organisation | Nonprofit |
| Offres sur Jobsy | 8 |
| Voir la page |
About the Insurance Council
The Insurance Council of British Columbia is the regulatory organization that licenses and regulates the activities of over 50,000 life and general insurance agents, general insurance salespersons, insurance adjusters, and restricted insurance agents in British Columbia.
Why Work for the Insurance Council?
Work with a great team of people in a rewarding career that makes a difference. We are in a downtown location with plenty of amenities nearby. The Insurance Council has a friendly and collaborative environment with a team who is committed to protecting the public.
- Work-life balance
- Hybrid work environment (work from office/residence in BC)
- Equitable employment opportunities
The Opportunity
The Portal Support Administrator is responsible for handling incoming calls and emails for portal support and assisting examinees. The incumbent will assist licensees and applicants with all aspects of the exam registration, online portal, course registration and annual licence renewal, and will escalate inquiries to the examinations, practice, education and licensing teams as appropriate.
This is a contract with an approximate start date of December 1, 2026 - August 31, 2027
Duties and Responsibilities
- Answer phone calls and emails, assisting with inquiries within areas of responsibility (exam registration, annual licence renewal, course registration and licence application), and escalate requests to the examinations, practice, education and licensing teams as appropriate
- Respond to voicemail messages and escalate inquiries as appropriate
- Ordering office supplies
- Shipping and receiving boxes for Iron Mountain
- Provides reception and mail coverage, as required
- Provides support for in-person Council meetings in the office, or other meetings as required
- Understanding of Council operations and detailed knowledge of exam registration requirements, annual licence renewal and licence application process
- Assists with testing for portal system improvements.
- Handles and completes other duties and projects as assigned by Manager.
Qualifications and Experience
- 2-year administrative diploma, preferred
- Excellent organizational skills and attention to detail
- Punctual, dependable, and able to function well under pressure
- Ability to work independently and as part of a team
- Good time management skills, ability to meet deadlines, and deal with multiple concurrent tasks
- Good word processing skills, with a typing speed of 45 wpm
- Ability to lift up to 20lbs
Journal
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