Publié il y a 3 mois
Sales Quality Assurance Specialist
@ The Acquisition Group
Calgary, Alberta
En bref
The Acquisition Group is hiring a Sales Quality Assurance Specialist on a full-time, one-year maternity leave coverage contract. The role monitors sales quality, communicates findings to sales agents, supports audits and investigations, and maintains compliance and training records. Pay is stated as $45,000 per year with a flexible hybrid arrangement.
Responsabilités :
- Communicate sales quality measurements and best practices to agents
- Monitor internal and external benchmarks for compliance
- Support audits and investigations and track corrective actions
- Compile and manage investigation files
- Maintain quality training programs and confidentiality
Résumé des exigences :
- High school diploma or equivalent experience
- Strong critical thinking and attention to detail
- Ability to analyze data in spreadsheets or databases
- Proficiency in Word, Excel and PowerPoint
- Available evenings and weekends
Outils et compétences
Avantages mentionnés
Source et dates
Site carrière / système de candidatures · jazzhr
- Date publiée par l’employeur
- 2026-08-12
- Première détection par notre source
- 2026-10-09
- Mise à jour du dossier source
- 2026-10-16
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Assurance qualité |
| Heures par semaine | 40 (estimé) |
| Horaire | soir, fins de semaine |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Formation | Secondaire (DES) (exigé) |
| Avantages mentionnés | Horaire flexible, Formation payée |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
The Acquisition Group
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Quality Growth Through Passion. It Happens Here.
Description complète de l’entreprise
At The Acquisition Group, we believe growth starts with opportunity. We are a full-service consulting firm specializing in marketing, HR, and business strategy, partnering with leading organizations across Canada and the United States to accelerate performance and build lasting success. Our work is driven by people, powered by collaboration, and grounded in results. We help teams simplify complexity, strengthen operations, and create sustainable impact through strategy, innovation, and trust. Our Mission — Provide Opportunity. We empower you with the structure, expertise, and support for unlimited growth. Our Vision — Quality Growth Through Passion. Our passion for personal, professional, and business growth generates sustainable, quality results. Our Values — People First. Shared Respect. Integrity. People are our business. We build relationships based on trust and believe in shared success.
- Abonnés LinkedIn
- 47 446
- Personnes associées sur LinkedIn
- 313
- Bureaux déclarés
- Vancouver , British Columbia, CA
- Edmonton , Alberta, CA
- Calgary, Alberta, CA
- Toronto, Ontario, CA
- Victoria, British Columbia, CA
- Catégories d’activité
- Human Resources
- Market Research
- Consulting
- Direct Marketing
- Advertising
- Autres noms enregistrés
- The Acquisition Group
- Spécialités
- Full Service Consulting
- Human Resources
- Market Research
- Advertising and Branding
- and Direct Marketing
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 0
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
At The Acquisition Group, we believe growth starts with opportunity. We are a full-service consulting firm specializing in marketing, HR, and business strategy, partnering with leading organizations across Canada and the United States to accelerate performance and build lasting success. Our work is driven by people, powered by collaboration, and grounded in results. We help teams simplify complexity, strengthen…
| Champ | Valeur |
|---|---|
| Secteur | Business Consulting and Services |
| Taille | 201-500 employees |
| Siège social | Vancouver , British Columbia |
| Type d’organisation | Privately Held |
| Fondée en | 2007 |
| Spécialités | Full Service ConsultingHuman ResourcesMarket ResearchAdvertising and Brandingand Direct Marketing |
| Offres sur Jobsy | 25 |
| Voir la page |
* This role is not to handle the quality of the product but to ensure that issues and escalations are handled appropriately *
*This will be a 1-year contract for maternity leave coverage*
We are an industry-leading sales and marketing firm that has a passion for developing innovative and customized marketing programs to engage consumers directly with our client’s brands. Over the past 10 years, we have been in partnership with one of Canada’s most reputable telecommunications companies and helped them acquire countless customers. As our sales team is growing, we now have this exciting opening for a Sales Quality Assurance Specialist.
The purpose of this role is to promote excellent sales quality and customer service by providing consistent monitoring measurements. The candidate will be working directly with Operation Manager to ensure that quality issues and escalations are communicated and handled appropriately.
Responsibilities of Sales Quality Assurance Specialist:
- Assist Operation Manager with the communication of sales quality measurements, trends, best practices, and improvement opportunities to sales agents in both individual and group settings.
- Monitor both internal and external benchmarks to assure sales procedures are adequate and in compliance.
- Help Operation Manager with audits and investigations to ensure that corrective actions and change control have been implemented by the sales teams.
- Support the investigation process through the compilation and management of files as well as monitoring the timely completion of corrective actions.
- Collaborate with all departments to keep compliance requirements up to date.
- Maintain all quality-related training programs and confidentiality of information.
As a Sales Quality Assurance Specialist, You Will Get:
- Competitive-based salary 45k per year.
- Full-time and long-term professional career.
- A flexible hybrid working structure
- Full training and support from experienced team members and management.
An Ideal Candidate Will Have:
- High level of critical thinking with a passion for continuous improvement and learning.
- Demonstrated accuracy and attention to detail.
- A strong ability to analyze data in a database/spreadsheet.
- Experience with computer software such as Word, Excel, and PowerPoint.
- High School Diploma or a combination of education and experience.
- To be flexible and available on evenings and weekends to assist with special calls/requests
We are a hard-working and fun-loving company. If you are looking for a great opportunity with a fun and supportive team, send your resume by replying to this ad.
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