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Senior Claims Adjuster, Accident Benefits (ECH-ON)

@ CAA Club Group

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Mississauga, Ontario

7+ ans d’expérience
Postuler
SIGNAUX

En bref

CAA Club Group, through Echelon Insurance, is hiring a Senior Claims Adjuster for Accident Benefits claims on automobile, long haul trucking, motorcycle and recreational vehicle policies. The role oversees external adjusters, investigates and negotiates complex claims, and handles litigation and mediations. The posting asks for 7 years of casualty claims experience and a hybrid arrangement, with a competitive total compensation package.

Responsabilités :

  • Investigate, evaluate and negotiate high-complexity claims
  • Oversee external adjusters on outsourced claims
  • Set timely, accurate reserves per corporate guidelines
  • Manage claims in litigation and attend mediations
  • Direct vendor partners as needed

Résumé des exigences :

  • Minimum 7 years handling casualty claims
  • CIP designation or working toward it
  • Post-secondary education or equivalent experience
  • Knowledge of policy wording, claims settlement and fraud investigation
  • Strong written and verbal communication

Outils et compétences

LitigationDecision makingProblem solvingAttention to detailCommunication skills

Avantages mentionnés

Régime de retraite
Source et dates

Site carrière / système de candidatures · successfactors

Date publiée par l’employeur
2026-10-22
Première détection par notre source
2026-10-09
Mise à jour du dossier source
2026-10-24

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauSenior
DomaineAdministration
Expérience7 an(s) et plus
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish
Permis et certificationsCIP
FormationCollégial (DEC) (préféré)
Avantages mentionnésRégime de retraite

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Postuler

CAA Club Group

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ChampValeur
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Description

About Us

Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

Who we are

Get ready to drive your career forward. Life at Echelon is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development – and we regularly recognize their achievements and outstanding results. We are caring. We are leaders. We are innovators. We are collaborative. We work hard and play hard. We're about doing what's right and feeling good about it.

Position Details

What You Will Do
The Senior Claims Adjuster, Accident Benefits is responsible for oversight and handling of automobile, long haul trucking, motorcycle, and recreational vehicle Accident Benefits claims. The claims are of varying complexity and the successful candidate will have a dynamic personality and the ability to excel in a high performance environment. The Senior Claims Adjuster, Accident Benefits ensures claims are properly investigated, evaluated, and resolved in a timely manner.

  • Provide oversight of external adjusters on outsourced claims
  • Investigate, evaluate, negotiate personal/commercial lines claims of high complexity
  • Manage challenging coverage claims with tact and professionalism
  • Timely, accurate reserving in line with Corporate protocols and guidelines
  • Maintain control over expenses through pro-active handling techniques
  • Direct vendor partners as necessary
  • Obtain approval from Manager on claims above authority
  • Manage claims in litigation, participate in mediations, pre-trials and settlement conferences
  • Perform other tasks and duties as assigned by the Manager

Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.

Who You Are

  • Post-secondary education or equivalent experience
  • CIP or working towards designation
  • Minimum of 7 years experience handling casualty claims required
  • Strong organizational; decision making and problem solving skillset
  • Ability to understand insurance contracts in various jurisdictions
  • Knowledge of principles and practices of claims settlement, policy wording, fraud investigations and coverage issues
  • Ability to cross-reference information with attention to detail
  • Strong general computer knowledge required
  • Excellent communication skills, both written and verbal

What's In It For You

  • Competitive total compensation and benefits package
  • Annual shared success program based on performance
  • Annual merit increases based on performance
  • Registered Retirement Savings Plan with a matching contribution component
  • Complimentary CAA Membership

Please note that internal applicants are asked to formally express their interst by applying onle no later than 10 business days fo the position being posted.

Please note that we may use AI tools to help us through the recruitment process.

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

#LI-Hybrid

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