Veterinary Assistant, Emergency, Central Victoria Animal Hospital

Veterinary Assistant

Department: Emergency

Location: Victoria, BC

Compensation: $18.50 to $25.00, depending on experience

Schedule: This position is full-time, with a rotating schedule.

Central Victoria Animal Hospital is looking for experienced Veterinary Assistants to join our 24hr Emergency team! This role works closely with our ER RVTs, DVMs and board-certified specialists in a fast-paced, stimulating, world-class medical environment.

The ideal candidate will have a positive teamwork-type attitude and a personality that can deliver exceptional customer service and communication skills. A veterinary assistant certificate would be an asset but is not a requirement. This position requires flexibility to work on a rotating schedule; however, it also affords a great work-life balance.

Key responsibilities:

• Assisting Veterinarians and RVTs with various tasks and treatments

• Creating a warm and welcoming environment for our patients and pet parents

• Providing compassionate care duties, including feeding and walking patients

• Creating a positive, low-stress atmosphere for our clients and patients

• General housekeeping duties; cleanliness of work area, pet holding areas and common areas

• Client care, such as reception, payments and supportive communication

• Willingness to learn more regarding veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments

Key attributes:

• Exceptional client service skills

• Compassion and a nurturing attitude

• Ability to remain calm in stressful situations

• Ability to adapt to changing situations

• Efficient in carrying out assignments independently

• Takes initiative to complete tasks throughout the day

What We Can Offer You

• Competitive compensation that reflects your skills, experience, and the role.

• RRSP Employer Group Match Program (5%) to help you save for the future.

• Paid time off for continuing education, vacation, sick days, and personal wellness days.

• Annual CE Allowance.

• Benefits: Minimum 24 hours per week for eligibility, with flexible options.

• Paid annual certification memberships and uniform allowance.

• Mental health support tools and resources: Virtual health care (telemedicine), Employee Assistance Program (EAP), and digital wellness tools supporting mindfulness, sleep, and physical fitness.

• Various career development pathways.

• Generous personal pet care discounts and lifestyle perks, including exclusive shopping discounts and access to a wellness app

Our Story

VCA Canada is a network of veterinary hospitals, with our head office in Calgary, Alberta, committed to positively impacting pets, people, and local communities for nearly 45 years. We have compassion for the neighbourhoods we serve and every pet within them, not just those we see in our hospitals. Every VCA Canada hospital location takes pride in its legacy of excellence, earning the trust of pet owners by delivering the highest quality of medicine to keep pets happy and healthy.

In 2017, VCA Canada became part of the Mars Veterinary Health family of brands, solidifying an even stronger commitment to ensuring the strength and stability of the veterinary profession and our commitment to pet parents nationwide. VCA Canada is also passionate about providing an industry-leading Associate experience to over 4,000 Canadians employed across the country. In 2026, for the third year in a row, we were named one of Alberta's Top Employers, which recognizes organizations whose head offices are located within the province and lead their industries in offering exceptional places to work. Additionally, we were selected as one of Canada's Top Employers for Young People 2026, which recognizes employers across Canada that lead their industries in offering exceptional places to work and programs for young people starting their careers. Most recently, we received 2026 Great Place to Work® Certification™ Canada.

#VAJobs

#VictoriaJobs

#VeterinaryAssistant

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.