Publié il y a 13 mois
Volunteer - Guest Service Desk
@ MNP Community & Sport Centre
Calgary, Alberta
En bref
MNP Community & Sport Centre is recruiting a volunteer Guest Service Desk Assistant to greet customers, verify identification, assist with sign-in and direct guests to tenants at the facility. The role requires 4 hours per week in shifts of 1 to 4 hours, usually weekday mornings and evenings, with weekends on call. Volunteers receive free facility access based on hours worked.
Responsabilités :
- Greet customers and verify identification for access
- Assist with sign-in and provide facility directions
- Monitor the sport partner gate for unauthorized entry
- Use radio to contact tenant staff when needed
- Attend periodic volunteer meetings and trainings
Résumé des exigences :
- Excellent interpersonal and communication skills
- Friendly, approachable, customer-focused demeanour
- Strong observation and attention to detail
- Ability to follow procedures and stay calm under stress
- Reliability and punctuality for assigned shifts
- Respect for confidentiality
Outils et compétences
Source et dates
Site carrière / système de candidatures · ultipro
- Date publiée par l’employeur
- 2025-10-07
- Première détection par notre source
- 2026-10-08
- Mise à jour du dossier source
- 2026-10-16
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Heures par semaine | 4 |
| Horaire | jour, soir |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Chez les clients |
| Position | Surtout debout |
| Exigences physiques | physique faible · ordinateur faible |
| Candidatures encouragées | Personnes handicapées |
| Avantages mentionnés | Aide au transport en commun, Formation payée |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
MNP Community & Sport Centre
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
forever active. forever strong.
Description complète de l’entreprise
MNP Community & Sport Centre, formerly Repsol Sport Centre will continue to push the boundaries on sports excellence; driving innovation in training and competition, and building upon our world-class reputation as the best place to TRAIN for excellence, COMPETE with champions and PLAY hard all under one roof. Every organizational goal and strategy contributes to strengthening our world class brand. We are driven by our focus on sport and people, and growing our 35 year reputation for offering state of the art programs and services for high performance and recreational athletes of Calgary. Dual Mandate MNP Community & Sport Centre operates under a dual mandate as directed by The City of Calgary to support both Members and Sport Partner Athletes. We are in constant pursuit to successfully balance our dual mandate and are proud to offer our facility and services to these diverse groups. We appreciate and thank all our members and customers for helping us achieve this. Mission PASSIONATE ABOUT SPORT - AND PEOPLE - AND COMMUNITY. Vision MNP Community & Sport Centre is a world class sport and fitness facility that inspires individuals and teams to achieve their goals and dreams through innovation, expertise and passion. Values SAFETY – Creating a safe environment is our number one priority. It is beyond compromise and we are responsible to ensure everyone is protected. LEGENDARY SERVICE – The strength of our team, and respect we show for each other, empowers Repsol Sport Centre employees to continually exceed expectations of our customers and create meaningful and unique experiences, setting us apart from the competition. EXCELLENCE – A journey of fulfillment of the organization’s strategic goals, continually raising the bar in all aspects of our business operations to forever create new competitive advantages. INNOVATION – Bold thinking that challenges, changes and enhances the organization.
- Abonnés LinkedIn
- 1 515
- Personnes associées sur LinkedIn
- 125
- Bureaux déclarés
- 2225 Macleod Trail SE, Calgary, AB T2G5B6, CA
- Catégories d’activité
- Sports
- Health Care
- Autres noms enregistrés
- MNP Community & Sport Centre
- Spécialités
- 200 m track
- Fitness Centre
- Weight Training
- Personal Training
- PreSchool for Active Living
- Sport Camps
- Group Training
- Triathlon Training
- Endurance Training
- 95+ Group Fitness Classes a week
- 2 - 50m Pools
- 3433 Sport Performance Centre
- Warrior Muay Thai Kickboxing
- Yoga/Hot Yoga
- Swim Lessons
- and Lifesaving Programs
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 0
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
MNP Community & Sport Centre, formerly Repsol Sport Centre will continue to push the boundaries on sports excellence; driving innovation in training and competition, and building upon our world-class reputation as the best place to TRAIN for excellence, COMPETE with champions and PLAY hard all under one roof. Every organizational goal and strategy contributes to strengthening our world class brand. We are driven by…
| Champ | Valeur |
|---|---|
| Secteur | Spectator Sports |
| Taille | 201-500 employees |
| Siège social | Calgary, AB |
| Type d’organisation | Nonprofit |
| Fondée en | 1983 |
| Spécialités | 200 m track Fitness Centre Weight TrainingPersonal TrainingPreSchool for Active LivingSport CampsGroup TrainingTriathlon TrainingEndurance Training95+ Group Fitness Classes a week |
| Offres sur Jobsy | 8 |
| Voir la page |
Our Mission: MNP Community & Sport Centre is passionate about sport, people, and community.
Our Vision and Values: We are a world-class sport and fitness facility that inspires individuals and athletes to achieve their goals and dreams. We achieve this through the people who work here, and through our values of safety, legendary service, excellence, and innovation. MNP Community & Sport Centre empowers its people to continually exceed the expectations of our members, creating meaningful and unique experiences, which sets us apart from the competition.
Role: As a Guest Service Desk Assistant Volunteer, you will play an important part in ensuring a smooth, safe, and welcoming experience for customers accessing our facility. You will assist customers with the sign-in process, provide directions, and collaborate with our staff to ensure their needs are met promptly and efficiently.
Reports to: Department Manager & Volunteer Coordinator
Time Commitments:
This position requires 4 hours per week commitment. Shifts are 1-4 hours in length and typically scheduled on weekday mornings 9:00AM-12:00PM and evenings from 5:00PM to 9:00PM. Weekends shifts are available on an on-call basis.
What’s In It for You:
- Free facility access based on hours worked.
- Volunteer loyalty program benefits.
- Annual volunteer events including yearly celebrations and many more.
- Free parking and close to transit with a C-train and bus stop steps away.
- Professional development and training opportunities.
What You’ll Do:
- Greet customers and provide a welcoming environment.
- Identify customers and verify their credentials or identification for access to the facility.
- Assist customers in signing in, ensuring accurate and complete information is recorded.
- Provide directions and information to customers regarding the location of the tenants within the facility.
- Monitor the sport partner gate area to prevent unauthorized individuals from entering the facility.
- Maintain a vigilant presence at the sport partner gate, ensuring the facility remains secure.
- Utilize radio communication devices to contact tenants’ staff when necessary, ensuring prompt assistance for customers in need.
- Attend periodic volunteer meetings or trainings to stay updated on any changes in procedures or policies.
- Collaborate with other volunteers and staff members to maintain a positive and cohesive team environment.
What You’ll Need:
- Excellent interpersonal and communication skills to effectively interact with customers, staff, and other volunteers.
- Friendly and approachable demeanor, with the ability to provide exceptional customer service.
- Strong observational skills and attention to detail to identify authorized individuals and prevent unauthorized entry.
- Ability to follow instructions and adhere to established procedures and guidelines.
- Ability to remain calm and composed in stressful situations.
- Reliability and punctuality in fulfilling assigned shifts and commitments.
- Respect for confidentiality and the ability to handle sensitive customer information appropriately
Our Commitment to Diversity, Equity, and Inclusion:
We value the uniqueness and perspectives of all employees and are committed to diversity, equity and inclusion initiatives to create a feeling of belonging for all of our team members at MNP Community & Sport Centre. We welcome and encourage applications from all qualified candidates. MNP Community & Sport Centre provides support in its recruitment process to candidates with disabilities; including accommodation, that takes into account candidates’ accessibility needs. Please connect with our Human Resources team if you require accommodation within the recruitment process.
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