Admin & General - Administrative Assistant

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

EMPLOYER: Northland Properties Corporation (NPC)
LOCATION: Support Centre, Vancouver, BC
EMPLOYMENT TYPE: Full Time (In office 4 days per week)
COMPENSATION RANGE: $55,000 – 65,000
BENEFITS: Health/Dental/Vision, RRSP, Paid Time Off, Employee Perks.

The Human Resources Administrator plays an important role in supporting the day-to-day HR operations of our Restaurant Division, helping ensure our restaurant teams across Canada receive timely, accurate, and consistent administrative support.

Based at our Vancouver Support Centre, this role works closely with the Human Resources team, restaurant management, and employees to support a variety of HR functions, including payroll inquiries, employee records management, recruitment administration, HRIS processes, and general HR administration.

This is an ideal opportunity for someone with strong administrative skills, a genuine interest in people and some early Human Resources exposure who would like to continue building their experience in a complex, fast-moving organization.

Key Responsibilities

Payroll Administration & Support

• Serve as a point of contact for payroll-related inquiries and requests from restaurant management and employees.
• Work closely with the Payroll team to coordinate payroll corrections, adjustments, and off-cycle payment requests.

HRIS Administration & Employee Records

• Provide general and HR administrative support, including document preparation, data entry and correspondence
• Manage and process routine employee transactions and approvals within the Human Resources Information System (HRIS).
• Support employee changes, including new hires, transfers, promotions, compensation adjustments, and terminations.
• Supporting restaurant management to ensure that established procedures and processes are being followed.

Recruitment & Onboarding Support

• Assist with recruitment administration, including job postings, recruitment inquiries, and coordination with hiring managers.
• Support the preparation of employment letters, forms, and other onboarding documentation.

HR Compliance, Auditing & Process Management

• Conduct routine audits to ensure employee documentation and HR records are accurate, complete, and maintained in accordance with company requirements.
• Identify and follow up on missing documentation, incomplete approvals, and outstanding administrative requirements.

What You Bring

• One to three years of experience in Human Resources administration, payroll support, office administration, or a related role.
• Education or training in Human Resources, business administration, or a related discipline is an asset.
• Strong organizational skills, attention to detail, and the ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication skills, with confidence interacting with employees, restaurant management, and internal departments.
• Strong problem-solving skills and the ability to investigate discrepancies, identify solutions, and follow through on outstanding matters.
• A professional, approachable, and service-oriented communication style.
• Sound judgment and discretion when handling confidential and sensitive employee information.
• Proficiency in Microsoft Office, including Outlook, Word, Excel, and Teams.
• Experience working with HRIS or payroll systems, such as Dayforce, is considered an asset.
• Previous experience in a multi-location, hospitality, or restaurant environment is an asset.
• A genuine interest in developing Human Resources knowledge and taking on additional responsibilities as experience grows.

How You Work

• You are organized, detail-oriented, and take pride in ensuring information and documentation are accurate.
• You enjoy helping people and are comfortable responding to inquiries from employees and management.
• You take ownership of requests and follow through to ensure issues are addressed and resolved.
• You are proactive in identifying discrepancies, outstanding tasks, and opportunities to improve processes.
• You remain calm, professional, and resourceful when managing competing priorities in a fast-paced environment.
• You understand the importance of confidentiality and exercise sound judgment when handling sensitive information.
• You communicate clearly and collaborate effectively with HR, Payroll, restaurant management, and other departments.
• You are comfortable learning new systems and adapting to changing processes and operational needs.
• You recognize when matters require escalation and understand the importance of working within established HR procedures.
• You are motivated to develop your HR knowledge and contribute to a supportive, efficient, and well-organized Human Resources function.

At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.

Submission of resume does not guarantee an interview or transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Company, however, only those applicants we wish to interview will receive a reply to their application.

Northland Restaurant Group uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. Northland Restaurant Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Northland Restaurant Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email [email protected]. Northland Restaurant Group takes seriously its obligations under the Human Rights Code.