Administrative Clerk

Department: Psychology
This position is covered by the Collective Agreement with the Ontario Secondary School Teachers' Federation District 35 - Technician/Administrative/Research/Agricultural

Temporary full-time from 11/16/2026 to 10/27/2028

If you are a current employee of the University of Guelph you must apply on the internal Career Page in order to be considered as an internal applicant.
Career Opportunities (sapsf.com)

General Purpose

The Department of Psychology in the College of Social and Applied Human Sciences is seeking an organized, service-oriented individual for a temporary full-time Administrative Clerk position. The Department supports a large and active community of undergraduate and graduate students, faculty, and staff and operates in a dynamic academic environment.

Dually reporting to the Chair of Psychology and the Administrative Officer in the Dean’s Office, the Administrative Clerk will serve as a primary point of contact for the Department. The incumbent will warmly welcome students, faculty, staff, and visitors in person, by telephone, and by email; identify the nature of inquiries; and connect individuals with the appropriate departmental, College, or University resource. The position will also provide administrative support for the Department’s academic, financial, human resources, and day-to-day operations and will assist other members of the Psychology administrative team during peak periods and absences.

This position is a front-desk position, so the incumbent must be available to be in-office for the entire work week.

Duties and Responsibilities

Responsibilities will include:

• Greeting students, faculty, staff, and visitors and responding to or redirecting general inquiries received in person, by telephone, and by email.
• Helping students navigate departmental and University services, systems, policies, and procedures.
• Assisting with the preparation and processing of regular, deferred, and Student Accessibility Services examinations and associated documentation during the periods of high demand.
• Assisting with grade submissions during periods of high demand.
• Booking classrooms, meeting rooms, and equipment for departmental meetings and graduate defenses.
• Coordinating textbook orders and liaising with the University bookstore, library, and other suppliers.
• Providing administrative support for Concur claims, including directing faculty, staff, and graduate students to appropriate resources and helping to clarify submission processes.
• Supporting the review and routing of claims and providing general ledger coding under the direction of the Administrative Assistant to the Chair.
• Assisting the Administrative Assistant to the Chair with low-value purchase orders, petty cash, and other routine financial transactions.
• Maintaining inventories and ordering departmental office supplies.
• Ordering, tracking, and distributing keys and requesting electronic access for faculty, staff, and students.
• Coordinating requests for telephone, information technology, equipment repair, and Physical Resources services.
• Receiving and distributing incoming mail, maintaining departmental mailboxes, and preparing outgoing mail and courier packages.
• Maintaining room-booking calendars and coordinating departmental room requests.
• Preparing and distributing departmental communications, notices, posters, and presentation materials.
• Maintaining departmental records and calendars.
• Organizing the departmental supply room and coordinating shredding, scanning, printing, and document-management activities.
• Providing cross-coverage for essential and time-sensitive administrative responsibilities during staff absences or peak periods.
• Assisting with special projects, data entry, information gathering, and other duties as assigned.

Requirements

The successful candidate will have:

• Post-secondary education, typically a one-year college program in office administration or a related field, together with 18 months of relevant administrative experience, or an equivalent combination of education and experience.
• Experience providing administrative or clerical support in a busy office environment.
• Strong customer-service skills and the ability to communicate professionally and respectfully with students, faculty, staff, visitors, and external contacts.
• Excellent written and verbal communication skills.
• Strong organizational and time-management skills, with the ability to establish priorities and manage competing deadlines.
• Demonstrated accuracy, attention to detail, and proofreading skills.
• The ability to maintain accuracy while responding to frequent interruptions and changing priorities.
• Demonstrated ability to work collaboratively as part of an administrative team.
• Proficiency with Microsoft Office applications, particularly Word, Excel, Outlook, and PowerPoint.
• Experience entering and maintaining information in spreadsheets, databases, or other administrative systems.
• Sound judgment and the ability to recognize when an inquiry or situation should be referred to a supervisor or another University resource.

The following would be considered assets:

• Post-secondary education including an undergraduate degree in a related field, together with 2 or more years of relevant administrative experience, or an equivalent combination of education and experience.
• Previous administrative experience in a university, college, or similarly complex organization.
• Familiarity with University of Guelph administrative, academic, human resources, or financial systems, including Concur, UKG, HRMS, and FRS.
• Knowledge of University policies, procedures, services, and organizational structures.
• Experience supporting financial transactions, examination administration, room bookings, work orders, or high-volume front-line operations.
• Experience with OneDrive, SharePoint, or comparable document-sharing and collaboration platforms.

Employee Type: Temporary
Position Number: 10929022
Classification: OSSTF/TARA, District 35 Salary: Band 3
OSSTF/TARA Wage Grid

*Tentative evaluation; subject to committee review.

At the University of Guelph, fostering a culture of inclusion is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution.

Posting Date: 10/29/2026
Close Date: 11/11/2026