Administrative Clerk

Are you a detail-oriented Administrative Clerk looking to advance your career with a thriving company in the heart of Winnipeg? Randstad is currently seeking a highly skilled and customer-focused Administrative Clerk to join a dynamic logistics team.

In this pivotal role, you will act as a essential liaison between customers, drivers, and dispatch operations, delivering top-tier administrative support and ensuring seamless supply chain activities. If you excel at multi-tasking in a fast-paced logistics environment, possess exceptional communication skills, and take pride in providing the highest level of professional customer support, this Administrative Clerk position in Winnipeg is the perfect next step for you.

Don’t miss out on this fantastic opportunity—apply today!

Advantages
- Stable work schedule: Monday to Friday, 8:00 AM to 4:30 PM (with a 30-minute lunch break)
- Opportunity to work with an industry-leading company in Winnipeg’s growing manufacturing & logistics sector
- Professional growth and skill development
- Supportive and collaborative team-oriented work culture
- Free parking

Responsibilities
- Accurately perform pickup entry and billing processes by entering customer pickup requests from online job boards, emails, and direct communications into the logistics database.
- Provide customer support by answering customer service calls and emails promptly and thoroughly.
- Coordinate directly with dispatchers and drivers to gather timely status updates and communicate freight progress to customers.
- Book, schedule, and meticulously update delivery and pickup appointments within the Truckmate system.
- Dispatch drivers according to pre-planned routes, issuing necessary route details and printing essential paperwork when required.
- Track shipments actively with interline carriers via phone and email, providing regular and proactive status updates to clients.
- Perform accurate validation procedures by verifying billing details against Bills of Lading (BOLs), printing labels, working copies, and manifests.
- Systematically update Proof of Deliveries (PODs) and Bills of Lading (BOLs) in the system to maintain up-to-date order records.

Qualifications
- Experience in shipping, customer service, and logistics support
- Outstanding verbal and written communication skills dedicated to delivering superior customer service
- High attention to detail and accurate data entry capabilities for order billing, validation, and documentation
- Excellent problem-solving skills with the ability to resolve logistics delays, schedule conflicts, and driver updates efficiently
- Collaborative team-player mindset with a strong ability to coordinate with drivers, interline carriers, and internal dispatchers

Summary
Apply directly on this side

- Go to our website at www.randstad.ca, create a profile, and apply directly
- Email your resume to [email protected] and include the tittle of the position in the subject line

We thank all applications for their interest in this position and only those selected for interviews will be contacted.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.