AM Supervisor, Operations

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

Become an inspiring leader at Rona! By applying your team management, problem-solving and coaching skills, you'll have a direct impact on every member of your team and on the performance of our distribution center.

Your role:

• Monitor team member performance to ensure they are executing assigned tasks safely, accurately, and as scheduled
• Assign work to team members while taking into account available hours, skill sets, and other resources to ensure operational targets are met
• Coach, counsel, and train team members to ensure competence, as well as prepare them for future opportunities
• Set team members up for success; achieve or exceed key performance indicators, as well as safety, performance, and budget targets; record daily performance metrics
• Promote safety in the work environment and ensure all safety rules are followed
• Resolve equipment issues (for example, replace failed equipment or contact Maintenance)
• Identify and assist in implementing process improvements
• Perform other duties as required

What we're looking for:

• Demonstrated team-building skills
• Ability to build rapport and trust with others
• Experience and willingness to mentor and coach others
• Analytical and troubleshooting skills to resolve complex problems; creative problem-solving
• Demonstrable knowledge of MS Office Software suite (Word, Excel, Access, Outlook)
• Ability to manage change well and remain positive in the face of change
• Ability to speak to large teams, communicate information, and listen effectively
• Experience creating and maintaining a Safety First culture
• Understanding of fulfillment/distribution centre/warehouse processes and flow
• Willingness to work flexible hours and overtime as required, and to move between shifts
• Any combination of relevant education and professional experience will be considered

By joining the RONA family, you’ll enjoy many benefits, such as:

• An inclusive and safe working environment
• Promotion of work-life balance
• Exclusive employee discounts
• Benefits: insurance (certain conditions apply), annual salary review, etc.
• Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
• Opportunities for advancement within the company
• An employer that’s involved in the community
• Teamwork and ongoing training
• A comprehensive training program for all new hires
• A student incentive program
• And much more!

If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.