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Publié il y a 18 jours

Assistant Store Manager

@ Andrews

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Toronto, Ontario

Sur placeTemps plein2+ ans d’expérience
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SIGNAUX

En bref

Andrews is hiring an Assistant Store Manager to support the store's sales target, team growth and operations. The role covers customer experience, visual merchandising, staff recruitment and scheduling, budget oversight and operational processes. Full-time, with 2-3 years of luxury retail management experience required.

Responsabilités :

  • Manage product knowledge and the in-store and digital customer journey
  • Recruit, onboard, schedule and develop store staff
  • Assist with store, staff and event budgets
  • Oversee sales floor replenishment, online fulfilment and alterations
  • Support visual merchandising and store opening and closing

Résumé des exigences :

  • 2-3 years of luxury retail management experience
  • Team coaching, mentoring and leadership
  • Financial planning and budgeting (preferred)
  • Inventory management
  • Project management (preferred)
  • Microsoft 365, including Word, PowerPoint, Excel and SharePoint

Outils et compétences

Microsoft ExcelMicrosoft WordMicrosoft PowerPointSharePoint
Source et dates

Site carrière / système de candidatures · bamboohr

Date publiée par l’employeur
2026-10-21
Première détection par notre source
2026-10-22
Mise à jour du dossier source
2026-10-22

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauIntermédiaire
DomaineCommerce de détail
Expérience2 an(s) et plus
Expérience en gestion2 an(s) et plus
Gestion d’équipeOui
Heures par semaine40 (estimé)
Déplacementsavion : aucun · route : aucun
Milieu de travailMagasin
PositionAssis et debout
Exigences physiquesphysique modéré · ordinateur modéré

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Description

Assistant Store Manager – Operations Lead: Role Specification

Andrews is on a strategic journey to deliver a best-in-class customer experience driven by our transition to a unified commerce business and operating model. The Assistant Store Manager performs an essential role supporting the achievement of the store’s sale target, growth and development of the store team.

Nature of Role

The role requires accountability to the different elements of the role outlined below:

‘Product’ Management (Customer Experience and Journey)

  • Understand Andrews’ services and offerings and how they drive the Customer Experience and Journey both in-store and in the digital sphere.
  • Become an expert on Product Knowledge, info-points that define our product selection.
  • Work with management to contribute towards development and implementation of measurable improvements to processes
  • Assist in the visual merchandising and maintaining visual standards of the store, optimising product and fixture placement/installations for the browsing experience and promoting certain products where required.
  • Work with the wider team to develop and serve a wide portfolio of high net-worth customers.

People Management

  • Work with management to recruit, onboard, and develop staff in your store.
  • Where required, assist in scheduling staff within your store, ensuring coverage throughout store business hours, employee vacations, time off, and absences.
  • Where required, assist management in developing training plans and performing performance reviews with store associates.

Finance Management

  • Assist management in maintaining oversight of store, staff, and event costs, with the aim to stay within budgets allocated to your store.

Process Management

  • Assist in oversight and execution of operational processes and policies, ensuring adoption, adherence to established standards, and emphasizing precision and consistency. Processes include but are not limited to:
  • Sales floor replenishment
  • Online order fulfilment & supporting processes
  • Stock and supply organisation
  • Coordination of alterations requests and execution
  • Opening and closing the store
  • Collaborate with leadership and the wider organization, suggesting improvements to processes where suitable, assisting with iteration and implementation.

Competencies, Technical Skills, and Knowledge:

  • Retail management experience in a luxury environment (2-3 years)
  • Team coaching, mentoring, development, and leadership
  • Financial planning and budgeting (preferred)
  • Inventory management
  • Project Management, planning, and execution (preferred)
  • Process Management
  • Microsoft 365 Suite, in particular: Word, PowerPoint, Excel, and SharePoint

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