Automotive Service Technician

VinFast is Vietnam’s leading manufacturer of premium automobiles and has achieved its initial goal of being #1 in all competing segments of domestic car retail in less than 2 years. Now, in 2025 we embark on our next mission - global expansion with the launch of our all-Electric smart SUV model line-up starting in Canada, USA and Europe. VinFast is one of the largest auto manufacturers in South East Asia with world-class equipment and infrastructure, with a capacity of up to 500,000 cars per year. We have partnered with global leading automotive suppliers in manufacturing and engineering and enlisted the world-renowned Italian design house Pininfarina to design both the exterior and interiors of our entire model line. VinFast is proud to produce vehicles with superior craftsmanship, the highest safety standards, and intelligent infotainment that compete with leading Asian, European and American OEMs. VinFast also supports its owners with exceptional, seamless customer experience in both sales and aftersales.

VinFast Auto Canada Inc. an OEM distribution company with a Direct-to-Consumer business model, has an ambitious growth strategy planning rapid retail and aftersales facility expansion in Canada. Our management team is now looking for talented individuals from the automotive, retail consumer products, and technology industries to assist in this endeavor. Our top applicants will possess an entrepreneurial mindset, be a creative problem solver, have an incredible work ethic and thrive in a start-up environment.

VinFast and VinFast Auto Canada Inc. are subsidiaries of Vingroup, one of the largest private conglomerates in Asia with a market capitalization of C$20 billion. As a multi-sector corporation, Vingroup focuses on three main areas: Technology, Industrials, and Real Estate.

SCOPE OF THE JOB

As a new and cutting-edge electric automobile brand in North America, we are looking for high caliber Automotive Service Technicians. In this role, your expertise will be relied upon to diagnose and perform a wide range of automotive services and mechanical repairs.

RESPONSIBILITIES AND TASKS

• Ability to effectively diagnose and repair a wide range of mechanical, electrical, and software related symptoms
• Proficiency in navigating diagnostic procedures, flowcharts, and wiring diagrams
• Promptly and efficiently perform all necessary work as stated on Repair Orders
• Regularly communicate with aftersales team members to align on timelines and expectations
• Perform quality inspections including road testing for confirmation of repair
• Order parts to carry out repairs and return warranty / core components with designated tagging as required
• Escalate and clearly communicate all difficult repairs to the Lead Technician to ensure prompt solutions
• Maintain consistent understanding and compliance with VinFast policies and procedures
• Adhere to all safety and security regulations in the workplace
• Maintain learning and upgrading of knowledge base via VinFast training and courses
• Maintain a clean and organized workshop environment
• Ability to work evenings or weekends when required
• Ability to support other VinFast workshops during peak times, either out of city or out or province
• Other related duties as required

WHAT YOU BRING

A minimum of 2 years of experience as an Automotive Technician, previous experience with an electric automobile brand preferred

Valid 310S License (or equivalent)

Valid driver’s license and clean driver’s abstract/record

Knowledge of mechanical, electrical and electronic vehicle components, past Electric Vehicle experience an asset

Experience with electrical diagnostics and understanding of wiring diagrams

Flexibility to work retail business hours, including Saturdays

CHARACTERISTICS & TRAITS

· Clear written and verbal communication skills,

· Exceptional attention to detail

· Strong time management skills, ability to multitask, prioritize, and manage shifting responsibilities

· Positive mindset, can-do attitude, strong work ethic, results driven

· Self-motivated and able to work with minimum supervision

VinFast is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. All employment is decided based on qualifications, merit, and business need.

WHAT WE OFFER

• A modern, professional environment where you’ll work with and learn from highly specialized and dedicated experts from all over the world.
• Competitive and equitable salaries that recognize your experience and expertise.
• Generous group insurance benefit package to employees and their eligible dependents.
• Wellness Spending Account to promote an active lifestyle and a healthier workforce.
• An RRSP contribution program to support our employees in planning and managing their financial well-being into the future.

Join us on our adventure to reach new horizons with endless excitement: Because when everything feels possible, changing mobility for all becomes achievable!

At VinFast Canada, we are committed to creating and preserving an accessible, welcoming, supportive, fair, and inclusive environment. Accommodations are available to support prospective employees during the recruitment and hiring process. Should you require any accommodations, please advise us in advance so that we can work with you to find suitable accommodation.