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Bilingual Customer Service Representative (Hybrid)

@ Bilingual Source

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Burlington, Ontario

2+ ans d’expérience
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SIGNAUX

En bref

Bilingual Source is hiring a Bilingual Customer Care Representative for a client in Halton Region, Ontario. The role involves helping customers by phone in French and English with products, orders, pricing and issues. The posting states a Monday to Friday, 8:30 AM to 5:00 PM schedule, a $56K base salary plus a quarterly bonus, and hybrid work after training.

Responsabilités :

  • Answer customer calls in French and English
  • Enter and update orders
  • Help with product questions, returns and credits
  • Keep customer records accurate
  • Work with the team to improve service

Résumé des exigences :

  • Spoken and written French and English
  • At least 2 years of customer service experience
  • Strong computer and system navigation skills
  • Strong attention to detail and organization
  • Customer-first mindset and problem-solving skills

Outils et compétences

BilingualismCustomer serviceAttention to detailProblem solving

Avantages mentionnés

Assurance maladieSoins dentairesRégime de retraiteCongés payésCompte santé
Source et dates

Type de source non vérifié · jsonld

Date publiée par l’employeur
2026-06-29
Première détection par notre source
2026-10-26
Mise à jour du dossier source
2026-11-09

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauIntermédiaire
DomaineService à la clientèle
Expérience2 an(s) et plus
Heures par semaine40
Horairejour
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish, French
Avantages mentionnésCongés payés généreux, Régime de retraite, Prime de rendement

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Bilingual Source

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Offres sur Jobsy57
Description

Bilingual Customer Care Representative (French and English Required)

Location: Halton Region, Ontario
Work model: Hybrid after training
Schedule: Monday to Friday, 8:30 AM to 5:00 PM
Salary: $56K base, plus quarterly bonus
Languages: French and English required (spoken and written)
Work eligibility: Legally entitled to work in Canada

Introduction

You get full training, benefits from your first day and a hybrid schedule once you are up to speed. The role pays $56K plus a quarterly bonus, and the growing team promotes from within.

Our client is seeking a Bilingual Customer Care Representative (French and English Required). You will help customers in French and English with product information, orders, pricing and solutions to their issues.

Why You'll Want This Role

  • Health and dental benefits from your first day, plus retirement savings with employer matching.
  • A quarterly bonus on top of your $56K base.
  • Full training, then a hybrid schedule.
  • Internal career progression as the team grows.
  • Paid vacation and personal days, Monday to Friday.

What You'll Do

You will help customers by phone in French and English with products, orders and questions. You will be part of a team that works together to get things right for every caller.

Responsibilities

  • Answer customer calls in French and English.
  • Enter and update orders.
  • Help with product questions, returns and credits.
  • Keep customer records accurate.
  • Work with your team to improve service.

Qualifications

  • Spoken and written French and English.
  • At least 2 years of customer service experience, ideally in a busy phone-based setting.
  • Reliable and dependable in your work.
  • Comfort managing several priorities at once.
  • Strong computer and system navigation skills.
  • Strong attention to detail and organization.
  • A customer-first mindset and strong problem-solving skills.
  • Comfort spending most of your day helping customers by phone.

Benefits

  • $56K base salary, plus a quarterly bonus.
  • Health and dental benefits from your first day, plus a health spending account.
  • Retirement savings with employer matching.
  • Learning and development support.
  • Paid vacation and personal days.
  • Hybrid work after training.

Why Work with Us

Our client invests in its people. You will get thorough training, chances to build your skills and access to internal advancement as the team grows.

You get the stability of an established organization and a healthy work-life balance. If you enjoy helping customers and learning new products, you will fit right in.

Bilingual Source uses artificial intelligence (AI) technology to assist in screening and assessing applicants for this position. This technology helps us match your unique language skills and professional experience with the specific needs of our clients. Final hiring and interview decisions continue to be made by our human recruitment experts.

This is an existing vacancy with immediate availability. Our client is currently seeking a Bilingual Customer Care Representative (French and English Required).

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