Connexion Inscription gratuite
Postuler

Publié il y a 19 jours

Customer Service Representative

@ Food Service Solutions Canada

Toutes ses offres

Milton, Ontario

Temps plein
Postuler
SIGNAUX

Résumé des exigences :

  • At FSS the customer experience is key.
  • Ø Provide timely and accurate information to incoming customer order status and product knowledge requests
  • Ø Maintain solid customer relationships by providing quick, courteous, and concise information delivered with a high degree of professionalism
  • Ø Data entry and research as required to troubleshoot customer problems
  • Position Requirements:
  • Ø Attentive – possesses the ability to really listen to customers and their needs
Source et dates

Type de source non vérifié · apify-linkedin

Date publiée par l’employeur
2026-10-22
Première détection par notre source
2026-11-10
Mise à jour du dossier source
2026-11-10

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Postuler

Food Service Solutions Canada

Toutes ses offres
Description

Position Summary:

As the Customer Service Representative (CSR), you are responsible for managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction. As the CSR, you will act as a liaison, provide product/service information, answer questions and resolve any issues/concerns that our customers might face with accuracy and efficiency. At FSS the customer experience is key. Our commitment to our customers and the experiences they have with our company is at the heart of everything we do. As such, your position is vitally important to the financial and sustained growth of our company.

Duties & Responsibilities:

Ø Maintain a positive, empathetic, and professional attitude toward customers at all times

Ø Provide timely and accurate information to incoming customer order status and product knowledge requests

Ø Maintain solid customer relationships by providing quick, courteous, and concise information delivered with a high degree of professionalism

Ø Answer phones and emails with professionalism

Ø Order Entry Management – you will be responsible for managing the lifecycle of an order

o You will receive customer orders, enter orders into our system, confirm back orders to customers, coordinate shipping with our warehouse team, and fulfil invoices

Ø Resolve customer complaints, manage database records, draft status reports on customer service issues

Ø Data entry and research as required to troubleshoot customer problems

Ø Assist with inventory counts if necessary

Ø To carry out any other tasks which may be reasonably expected for the promotion and support of our business

Ø Any other such duties as may be determined by your reporting Manager

Position Requirements:

Ø Excellent interpersonal skills supporting a team environment

Ø Demonstrates exquisite people skills with a friendly customer-oriented approach

Ø Attentive – possesses the ability to really listen to customers and their needs

Ø Willing to go the extra mile to please our internal and external customers

Ø Strong planning and organizational skills with a sense of priority for deadlines and attention to detail

Ø Ability to recognize and react to changing work demands

Ø Proven ability to thrive in a fast-paced environment

Ø Excellent communication skills both verbal and written

Education, Experience, and Licensing Requirements:

Ø High school diploma, GED, or equivalent

Ø Bilingual (French and English) is an asset

Ø Excellent knowledge of Microsoft Office

Ø Experience with Salesforce, CRM program, M@GIC, is an asset

Emplois semblables

  • Customer Service Representative — No Experience Needed, Training Provided

    Ottawa, ON
    Contrat

    Capryna Marketing Inc.

    Candidates need to be based in the Ottawa/Gatineau area, comfortable talking with customers, and fluent in English; bilingual English and French is an asset. No prior experience is required, and they must be available for the 12:00 PM to 8:00 PM schedule and able to start right away.

    Customer service, Communicate with customers, Sales, Communication skills, Bilingualism, Leadership

  • Customer Service Representative

    Ontario

    Shinhan Bank Canada: Shinhan Bank is the second largest commercial bank, headquartered in Seoul, South Korea, when measured by assets and net income.

    Shinhan Bank Canada needs candidates with a secondary school diploma and under one year of experience. Strong interpersonal, computer, and attention-to-detail skills are required, and candidates must be legally eligible to work in Canada.

    MS Office, ERP (Aither)

  • Customer Service Representative

    Collingwood, ON
    18 $/hSur placeTemps partiel

    Farm Boy Inc.

    Farm Boy Inc. needs candidates with a real passion for customer service, strong attention to detail, and good teamwork and communication skills. Retail experience is an asset, English fluency is required, and French is a plus.

  • Customer Service Representative

    Oshawa, ON
    Sur placeTemps partiel

    Russell Aquatics

    Candidates need friendly, strong customer service and communication skills, and comfort using computers and learning new software. Previous customer service, reception or administrative experience is an asset, as is iClassPro experience, but not required.

    iClassPro, computer

  • Temporary Customer Service Representative - Maple Leaf Square

    Toronto, ON
    19,92 $/hSur placeTemps partiel, Temporaire

    Reimagined Parking: The Reimagined Parking family of nationally recognized operating companies—Impark, Lanier Parking, Republic Parking, AmeriPark, and Park One—is a…

    Candidates need customer service experience, some parking-related experience, and basic knowledge of parking equipment and POS systems. They must have a high school diploma or GED and strong English communication skills, and must be available for weekend event shifts.

    Pay stations, Ticket dispensers, Exit readers, Gate machines, Logbook

    Temporary Customer Service Representative - 16 York

    Toronto, ON
    19,92 $/hSur placeTemps partiel, Temporaire

    Reimagined Parking: The Reimagined Parking family of nationally recognized operating companies—Impark, Lanier Parking, Republic Parking, AmeriPark, and Park One—is a…

    1+ ansCandidates need a high school diploma or GED, at least 18 years old, and one year of high-volume customer service experience preferred. They must pass a background check, be authorized to work in Canada, and have strong phone, written and computer skills in Microsoft Office and CRM systems.

    Microsoft Office, CRM systems, Phone platforms

  • Bilingual Customer Service Representative

    Oakville, ON
    Temps plein

    KIT RECRUITMENT

    2+ ansCandidates need 2 to 3 years of customer service, order management or supply chain experience, fluency in English and French, and SAP or a similar ERP. A college diploma or equivalent business experience is required, along with strong organization and problem-solving skills.

    SAP, EDI, Esker, CRM, Microsoft Outlook, Microsoft Excel

  • Bilingual Customer Service Representative

    Ontario +3
    50k–55k $/anTélétravailTemps plein

    Medline Canada Corporation: Medline Canada is part of the largest provider of medical-surgical products and supply chain solutions serving all points of care.

    2+ ansMedline Canada needs candidates with at least 2 years of customer service experience and advanced French and English skills. Strong phone handling, problem-solving, Microsoft Office and CRM skills are required, and SAP experience is an asset.

    Microsoft Word, Microsoft Office, CRM, SAP, Contact center platform

Lieux et modes de travail

Lieux

Tout le CanadaTélétravail · Hybride · Sur place · Sur le terrain

Astuce : ajoutez le télétravail pour élargir la recherche.

Exclure des lieux

Mode de travail

Offres de cette entreprise dans les résultats

Voici les offres de cette entreprise chargées dans votre recherche. Elle peut avoir d’autres postes ouverts.