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Bilingual French Financial Service and Collections Representative

@ SinglePoint

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Toronto, Ontario

20 $/hTemps plein1+ ans d’expérience
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SinglePoint is hiring a bilingual French and English financial service and collections representative for a full-time role. The work involves inbound and outbound calls about past-due accounts, arranging payments and resolving account discrepancies. The posting states a $20.00/hour rate plus bonus, a start date of November 30, 2026, and a temporary remote arrangement, with flexible rotating schedules.

Salaire :

20 $ de l’heure

Responsabilités :

  • Recevoir et effectuer des appels concernant des comptes en souffrance
  • Conclure des ententes de paiement pour remettre les comptes à jour
  • Résoudre les écarts dans les comptes clients
  • Protéger la confidentialité des renseignements des clients
  • Atteindre et dépasser les objectifs individuels

Résumé des exigences :

  • Maîtrise du français et de l'anglais (obligatoire)
  • Solides habiletés de communication et de navigation informatique
  • Capacité à faire plusieurs tâches efficacement
  • Expérience en banque ou en recouvrement (atout)
  • Un an d'expérience dans un centre d'appels à fort volume (atout)
  • Disponibilité pour des horaires flexibles

Outils et compétences

Bilingualism

Avantages mentionnés

Assurance maladieSoins dentaires
Source et dates

Site carrière / système de candidatures · ultipro

Date publiée par l’employeur
2026-11-10
Première détection par notre source
2026-11-10
Mise à jour du dossier source
2026-11-10

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineService à la clientèle
Heures par semaine40 (estimé)
Horairesoir, fins de semaine
Déplacementsavion : aucun · route : aucun
Milieu de travailDomicile
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish, French
Avantages mentionnésPrime de rendement, Rabais employé, Formation payée

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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SinglePoint

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ChampValeur
Offres sur Jobsy13
Description

The Bilingual French Financial Service and Collections Representatives at SinglePoint are dedicated professionals who exemplify professionalism, responsibility, and goal-orientedness. Our Bilingual French Financial Service and Collections Representatives handle inbound and outbound customer interactions while maintaining a strong focus on providing exceptional customer service, sensitivity, and urgency. At SinglePoint, we prioritize customer care above all else, ensuring that every interaction is handled with the utmost care and attention.

We believe in fostering a culture of growth and development, offering numerous opportunities for advancement within our company. We are actively seeking talented individuals who possess the skills and drive to excel alongside us. Join our team and embark on a rewarding journey of personal and professional growth with SinglePoint!

This position is starting on November 30, 2026.

Successful candidates MUST be available to start. This position is temporarily remote (train and work from home) based on the Client’s directive.

We have a permanent full-time opportunity in Ontario. This is a full-time opportunity. Our business operates between Monday-Friday 7:00 AM – 11:00 PM ET, Saturday 8:00 AM - 8:00 PM ET, Sunday 1:00 PM - 8:00 PM ET, and this role requires flexibility within those hours.

You must be available to work any 5 consecutive days based on one of the following schedule options, with shifts starting at either 12:00 PM ET or 3:15 PM ET:

  • Tuesday to Saturday
  • Wednesday to Sunday
  • Saturday to Wednesday
  • Sunday to Thursday

Perks:

  • Medical and Dental Benefits or tax-free cash incentive after training
  • Perkopolis discount program
  • Exclusive insurance discounts through Wave Insurance Group
  • Career and leadership development

Responsibilities:

  • Receive inbound and make outbound customer calls regarding past due accounts and facilitate payment arrangements to bring accounts to a current balance
  • Handle each call with a high level of professionalism and respect while ensuring the needs of the customer and business are satisfied
  • Resolve customer account discrepancies
  • Respect and uphold privacy and protection of customer information
  • Meet and exceed individual targets and performance expectations

What Are We Looking For?

  • Fluency in French and English is required
  • Have strong communication and computer navigation skills
  • Have the ability to multi task efficiently
  • Banking or collections experience is an asset
  • Is committed and willing to learn and grow within the business
  • One year of experience working in a high volume call centre environment is an asset
  • Must be available to work flexible shifts

Compensation:

  • Hourly rate of $20.00/hour plus bonus

Join a winning team today!

We are an equal-opportunity employer. Accommodations are available upon request at any point in the selection process.

SinglePoint uses artificial intelligence (AI) tools to support parts of the recruitment and screening process. These tools assist in reviewing applications and identifying qualified candidates. All final hiring decisions are made by our Human Resources team and hiring managers.#HP

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