Première détection par notre source: le mois dernier
Bilingual Technical Customer Support Specialist - English & Spanish
@ Tech Talent International
Toronto, Ontario
En bref
Tech Talent International is hiring a bilingual Technical Customer Support Specialist for a SaaS client in cash processing and transportation. The role is full-time, permanent and fully remote, covering onboarding, training, troubleshooting and ongoing support for North and South American clients. The posting states a base salary of $70,000 to $77,000 CAD, three weeks paid vacation, statutory holidays and sick days.
Responsabilités :
- Onboard new clients and train them on system features
- Demonstrate the SaaS platform for cash processing and transportation
- Respond to inquiries and resolve technical issues
- Provide proactive support for ongoing customer satisfaction
- Assist with testing and validation of new features
Résumé des exigences :
- Fluency in both English and Spanish
- Strong analytical and problem-solving skills
- Ability to work independently in a remote environment
- Comfortable with SaaS platforms and client-facing technical interactions
- Prior experience in cash processing or cash-in-transit is a strong asset
Outils et compétences
Source et dates
Type de source non vérifié · manatal
- Date publiée par l’employeur
- Non fourni
- Première détection par notre source
- 2026-10-11
- Mise à jour du dossier source
- 2026-10-11
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Intermédiaire |
| Domaine | Service à la clientèle |
| Heures par semaine | 40 (estimé) |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Domicile |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English, Spanish |
| Avantages mentionnés | Congés payés généreux |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Tech Talent International
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Tech Talent International (TTI) is a recruitment firm from Toronto Canada. We work with clients from F1000 to startups.
Description complète de l’entreprise
Tech Talent International is boutique recruitment firm based out of the Toronto Canada. We are provide contract and permanent staffing services to a variety of clients ranging from F1000s to startups across Canada/US and the world.
- Abonnés LinkedIn
- 1 738
- Personnes associées sur LinkedIn
- 1
- Bureaux déclarés
- 1661 Morris Avenue, Ennismore, ON K0L1T0, CA
- Autres noms enregistrés
- Tech Talent International
- Spécialités
- recruitment
- contract staffing
- permanent staffing
- RPO
- background checks
- pre-employment screening
- staffing
- technical recruitment
- telecom recruitment
- ICT recruitment
- and recruitment process outsourcing
- Le profil indique une agence de recrutement
- Oui
Tech Talent International is boutique recruitment firm based out of the Toronto Canada. We are provide contract and permanent staffing services to a variety of clients ranging from F1000s to startups across Canada/US and the world.
| Champ | Valeur |
|---|---|
| Secteur | Staffing and Recruiting |
| Taille | 2-10 employees |
| Siège social | Ennismore, ON |
| Type d’organisation | Privately Held |
| Fondée en | 2022 |
| Spécialités | recruitmentcontract staffingpermanent staffingRPObackground checkspre-employment screeningstaffingtechnical recruitmenttelecom recruitmentICT recruitment |
| Offres sur Jobsy | 182 |
| Voir la page |
Software International (SI) supplies technical talent to a variety of clients ranging from Fortune 100/500/1000 companies to small and mid-sized organizations in Canada/US. We are currently searching for a Bilingual Technical Customer Support Specialist - English & Spanish- Remote for our IT Financial Services SaaS client for their North American/South American operations.
Role: Bilingual Technical Customer Support Specialist - English & Spanish- Remote
Type: Fulltime, Perm
Salary Range: $70,000 - $77,000 CAD as base depending on overall experience + 3 weeks paid vacation + stat holidays + sick days
Location: remote - client is based in Toronto, ON
Our client delivers innovative technology solutions that make cash processing and transportation more efficient, helping cash remain competitive in an increasingly digital payment landscape. They are currently adding a Technical Customer Support Specialist - Remote to support business in North and South America. The head office is based out of Toronto, ON.
Role Overview
Our client is seeking a Bilingual Technical Customer Support Specialist - English & Spanish- Remote to join their team in a full-time, remote capacity. This role is ideal for someone who excels at delivering exceptional customer service, enjoys solving complex problems, and thrives in a client-facing environment.
As a key member of our support team, you will be responsible for onboarding new clients and ensuring their continued satisfaction with our world-class SaaS solution for cash processing and transportation. You will guide clients through the setup process, provide training, troubleshoot issues, and help them optimize their operations using our software.
Key Responsibilities
- Lead onboarding processes for new clients, including training on system features and functionality.
- Demonstrate effective use of our SaaS platform to optimize cash processing and transportation operations.
- Respond to customer inquiries and resolve technical issues in a timely and professional manner.
- Provide proactive support to ensure ongoing customer satisfaction.
- Assist with testing and validation of new features or updates to the software.
- Collaborate with cross-functional teams (e.g., development, product) to improve the overall customer experience and provide feedback for continuous product improvement.
Qualifications & Requirements
- Prior experience in the cash processing or cash-in-transit industries is a strong asset.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication skills - Fluency in both English and Spanish
- Ability to work independently and effectively in a remote work environment.
- Tech-savvy and comfortable with SaaS platforms and client-facing technical interactions.
Journal
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