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Publié il y a 25 jours

Boutique Manager - Devonshire

@ Nestle Operational Services Worldwide SA

Windsor, Ontario

5+ ans d’expérience
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En bref

Nespresso Canada, a division of Nestlé Canada, is hiring a Boutique Manager for its Devonshire (Windsor) boutique. The role leads the team to hit sales and service targets, manages staffing, inventory and reporting, and requires 5+ years of high-volume retail management. The posting states a salary of $72,000 to $80,000 plus a quarterly bonus, with health, dental and pension benefits starting day one.

Responsabilités :

  • Achieve daily, weekly and monthly sales and service targets with the team
  • Coach and motivate the team to deliver exceptional customer service
  • Manage staffing levels, scheduling, recruiting and training
  • Run inventory counts, place orders and analyze sales and financial reports
  • Implement SOPs and deliver weekly and monthly reports

Résumé des exigences :

  • 5+ years of high-volume retail management; luxury retail an asset
  • Strong team-building and coaching skills
  • Effective time management, communication and problem-solving skills
  • Passion for coffee and sustainability
  • Ability to stand all day and lift up to 23 kg

Outils et compétences

Avantages mentionnés

Assurance maladieSoins dentairesRégime de retraiteCompte santé
Source et dates

Site carrière / système de candidatures · successfactors

Date publiée par l’employeur
2026-10-15
Première détection par notre source
2026-10-17
Mise à jour du dossier source
2026-11-03

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauGestionnaire
DomaineCommerce de détail
Expérience5 an(s) et plus
Gestion d’équipeOui
Heures par semaine40 (estimé)
Déplacementsavion : aucun · route : aucun
Milieu de travailMagasin
PositionSurtout debout
Exigences physiquesphysique modéré · soulever 51 lb · ordinateur modéré
LanguesEnglish
Avantages mentionnésRégime de retraite, Prime de rendement, Rabais employé, Mieux-être, Formation payée

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Nestle Operational Services Worldwide SA

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

Description complète de l’entreprise

As the world’s largest food and beverage company we are driven by a simple aim: unlocking the power of food to enhance quality of life for everyone, today and for generations to come. To deliver on this, we serve with passion, with a spirit of excellence, offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families. Our culture is based on our values rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for the future. We can trace our origin back to 1866, when the first European condensed milk factory was opened in Cham, Switzerland, by the Anglo-Swiss Condensed Milk Company. One year later, Henri Nestlé, a trained pharmacist, launched one of the world’s first prepared infant cereals ‘Farine lactée’ in Vevey, Switzerland. Today, we employ around 273,000 people and have factories or operations in almost every country in the world. With our headquarters still based in the Swiss town of Vevey, we had sales of CHF 84.3 billion in 2020. Our portfolio covers almost every food and beverage category – offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families. House rules: https://nes.tl/HouseRules

Abonnés LinkedIn
18 070 431
Personnes associées sur LinkedIn
197 820
Bureaux déclarés
  • Av. Nestlé 55, Vevey, 1800, CH
  • Rue d'Entre-Deux-Villes 12, La Tour-de-Peilz, VD 1814, CH
  • Avenida 8A C N, Panama City, Panama, PA
  • Stroombaan 14, Amstelveen, North Holland 1181 VX, NL
  • Avenida Carlos Gomes, 300, Porto Alegre, RS 90480-000, BR
  • Arne Jacobsens Alle 7, Kobenhavn S, Capital Region 2300, DK
  • Avinguda dels Paisos Catalans, 51, Esplugues de Llobregat, Catalonia 08950, ES
  • 1812 N Moore St, Arlington, Virginia 22209, US
  • Avenida del Libertador Gral. San Martin 1855, Vicente Lopez, Buenos Aires 1638, AR
  • Avenida Doutor Silas Munguba, Fortaleza, CE 60714-242, BR
  • Rue d'Entre-Deux-Villes 10, La Tour-de-Peilz, VD 1814, CH
  • Strada George Constantinescu 3, Bucharest, Bucharest 020339, RO
  • Plaza Dr, Makati, National Capital Region, PH
  • Rua Alexandre Herculano 8, Oeiras, Lisbon 2795-135, PT
  • Avenida Doutor Chucri Zaidan, 246, Sao Paulo, SP 04583-110, BR
  • Jalan PJU 7/3, Petaling Jaya, Selangor 47810, MY
  • Nestle Middle East FZE, Dubai World Central, Dubai, Dubai 00000, AE
Catégories d’activité
  • Coffee
  • Consulting
  • Software
  • Dairy
  • Cosmetics
  • Public Transportation
  • Coworking
  • Food and Beverage
  • Water
Autres noms enregistrés
  • Nestlé Operational Services Worldwide SA GTP
  • Nestle Operational Services Worldwide SA
  • Nestlé
Spécialités
  • Coffee and beverages
  • Dairy
  • Confectionary
  • Culinary and frozen food
  • Ice Cream
  • Infant nutrition
  • Healthcare nutrition
  • Out of home F&B solutions
  • and Petcare
Le profil indique une agence de recrutement
Non
Investissement total déclaré
0

La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.

As the world’s largest food and beverage company we are driven by a simple aim: unlocking the power of food to enhance quality of life for everyone, today and for generations to come. To deliver on this, we serve with passion, with a spirit of excellence, offering products and services for all stages of life, every moment of the day, helping people care for themselves and their families. Our culture is based on our…

ChampValeur
SecteurFood and Beverage Services
Taille10,001+ employees
Siège socialVevey
Type d’organisationPublic Company
SpécialitésCoffee and beveragesDairyConfectionaryCulinary and frozen foodIce CreamInfant nutritionHealthcare nutritionOut of home F&B solutionsand Petcare
Offres sur Jobsy48
LinkedInVoir la page
Description

REIMAGINE WHAT COFFEE CAN BE.... REIMAGINE WHAT YOU CAN BECOME

We believe that we can elevate the world of coffee to drive a positive impact and be a force for good which shapes lives and landscapes for the better.

By caring for one another, our farmers, suppliers, and the communities we work with, we can make sure every customer has the best possible experience.

At Nespresso boutiques, we create warm welcomes and new experiences for our customers and our colleagues. Our shared sense of passion and purpose means we love to create meaningful moments and make a positive impact. Our supportive, inclusive culture encourages curiosity, creativity, recognition and career development.

Here’s why we think you should choose us:

  • Competitive salary 72'000$ - 80'000$ + quarterly bonus
  • At Nestle Canada, we are committed to transparency and fairness in our compensation and job posting practices. This position offers a competitive salary within the range specified above
  • Comprehensive total rewards benefits package including health and dental benefits that start on day one (including massage, pension plan with employer’s contribution, mental health coverage and Health Spending Account)
  • Lifestyle spending Account
  • Free coffee machine & monthly Nespresso credit
  • Exclusive employee discounts
  • Excellent training and development programs
  • Growth opportunities
  • Free unlimited coffee during working shifts
  • Pension plan with competitive employer contributions
  • And much more!!

Position summary

We are looking for a Boutique Manager at our Devonshire (Windsor). This position is an existing vacancy. As a Boutique Manager, you will drive excellent results in all areas including team building, key performance indicators and boutique operations.

A day in the life as a Boutique Manager, your main responsibilities will include, but not be limited to:

Sales and Customer Service:

  • Achieve with team the daily, weekly, monthly sales and service level targets set for the boutique.
  • Maximize guest frequency, sales and acquisition of new club members in the boutique.
  • Maximize capsule, accessories and machines sales in the boutique.
  • Maintain current and up to date knowledge on coffee and the Nespresso product.
  • Continuously evaluate the quality of service and give individual feedback to the Boutique Specialists.

Leadership/Team Management:

    • Drive the implementation of company programs by motivating and instructing the team to meet operational and organizational objectives.
    • Motivate and coach team to provide exceptional customer service in keeping with our brand image.
    • Plan, identify, communicate and delegate appropriate responsibilities to team to ensure a smooth operation.
    • Provide coaching and direction to the team in an effort to achieve operational goals. Consistently review KPI’s to identify problems, concerns and opportunities for improvements. Create action plan to achieve goals.

Operations:

    • Monitor and manage staffing levels to ensure boutique operations and customer service goals are met.
    • Recruit, hire and train the team.
    • Establish annual sales forecasts and capacity planning with regional boutique manager
    • Utilize tools and analyze financial reports to identify and address inventory and sales trends.
    • Use all operational tools to plan for and achieve excellence in staffing, scheduling, monthly reports, cash management and inventory management.
    • Implement SOP’s and guidelines for the boutique ensuring team compliance.
    • Run monthly and quarterly physical stock inventories, place orders and check deliveries to ensure adequate stock levels.
    • Deliver all requested weekly and monthly reports in a timely manner.
    • In partnership with IT, ensure that IT systems function correctly.

What will make you successful

    • 5+ Years of High-Volume Retail Management; the luxury retail space is an asset Demonstrated ability to prioritize and plan multiple priorities
    • Strong team-building skills with a history of effective team coaching and development
    • Effective time management, communication, problem-solving and analytical skills
    • Passionate about coffee and sustainability
    • Experience in the food or coffee space an asset
    • Ability to stand for an entire working day and to repeatedly lift a maximum of 23 kgs.

Nestlé Canada is an equal-opportunity employer. The principles of diversity, equity, inclusion, and accessibility are vital to how we operate. We strive to foster a respectful and supportive environment where individuals feel valued and empowered to contribute and succeed.

If you are invited to participate in the recruitment process and require an accommodation, please inform Human Resources. Nestlé will work with you to ensure full participation.

Candidates will be considered as they apply.

Nespresso Canada, a division of Nestle Canada!

REIMAGINE WHAT COFFEE CAN BE.... REIMAGINE WHAT YOU CAN BECOME

We believe that we can elevate the world of coffee to drive a positive impact and be a force for good which shapes lives and landscapes for the better.

By caring for one another, our farmers, suppliers, and the communities we work with, we can make sure every customer has the best possible experience.

At Nespresso boutiques, we create warm welcomes and new experiences for our customers and our colleagues. Our shared sense of passion and purpose means we love to create meaningful moments and make a positive impact. Our supportive, inclusive culture encourages curiosity, creativity, recognition and career development.

Here’s why we think you should choose us:

  • Competitive salary 72'000$ - 80'000$ + quarterly bonus
  • At Nestle Canada, we are committed to transparency and fairness in our compensation and job posting practices. This position offers a competitive salary within the range specified above
  • Comprehensive total rewards benefits package including health and dental benefits that start on day one (including massage, pension plan with employer’s contribution, mental health coverage and Health Spending Account)
  • Lifestyle spending Account
  • Free coffee machine & monthly Nespresso credit
  • Exclusive employee discounts
  • Excellent training and development programs
  • Growth opportunities
  • Free unlimited coffee during working shifts
  • Pension plan with competitive employer contributions
  • And much more!!

Position summary

We are looking for a Boutique Manager at our Devonshire (Windsor). This position is an existing vacancy. As a Boutique Manager, you will drive excellent results in all areas including team building, key performance indicators and boutique operations.

A day in the life as a Boutique Manager, your main responsibilities will include, but not be limited to:

Sales and Customer Service:

  • Achieve with team the daily, weekly, monthly sales and service level targets set for the boutique.
  • Maximize guest frequency, sales and acquisition of new club members in the boutique.
  • Maximize capsule, accessories and machines sales in the boutique.
  • Maintain current and up to date knowledge on coffee and the Nespresso product.
  • Continuously evaluate the quality of service and give individual feedback to the Boutique Specialists.

Leadership/Team Management:

    • Drive the implementation of company programs by motivating and instructing the team to meet operational and organizational objectives.
    • Motivate and coach team to provide exceptional customer service in keeping with our brand image.
    • Plan, identify, communicate and delegate appropriate responsibilities to team to ensure a smooth operation.
    • Provide coaching and direction to the team in an effort to achieve operational goals. Consistently review KPI’s to identify problems, concerns and opportunities for improvements. Create action plan to achieve goals.

Operations:

    • Monitor and manage staffing levels to ensure boutique operations and customer service goals are met.
    • Recruit, hire and train the team.
    • Establish annual sales forecasts and capacity planning with regional boutique manager
    • Utilize tools and analyze financial reports to identify and address inventory and sales trends.
    • Use all operational tools to plan for and achieve excellence in staffing, scheduling, monthly reports, cash management and inventory management.
    • Implement SOP’s and guidelines for the boutique ensuring team compliance.
    • Run monthly and quarterly physical stock inventories, place orders and check deliveries to ensure adequate stock levels.
    • Deliver all requested weekly and monthly reports in a timely manner.
    • In partnership with IT, ensure that IT systems function correctly.

What will make you successful

    • 5+ Years of High-Volume Retail Management; the luxury retail space is an asset Demonstrated ability to prioritize and plan multiple priorities
    • Strong team-building skills with a history of effective team coaching and development
    • Effective time management, communication, problem-solving and analytical skills
    • Passionate about coffee and sustainability
    • Experience in the food or coffee space an asset
    • Ability to stand for an entire working day and to repeatedly lift a maximum of 23 kgs.

Nestlé Canada is an equal-opportunity employer. The principles of diversity, equity, inclusion, and accessibility are vital to how we operate. We strive to foster a respectful and supportive environment where individuals feel valued and empowered to contribute and succeed.

If you are invited to participate in the recruitment process and require an accommodation, please inform Human Resources. Nestlé will work with you to ensure full participation.

Candidates will be considered as they apply.

Nespresso Canada, a division of Nestle Canada!

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