Business Partner, People and Culture

The People & Culture Business Partner is a generalist with a specialized lens in development, leadership support, performance, engagement and wellness. This role serves as the primary parter for a defined portfolio of departments, helping both employees and leaders thrive in a culture grounded in accountability, equity, and inclusion.

This role focuses on strengthening leadership capability, navigating complex employee matters and translating feedback into meaningful action, ensuring that growth and learning are embedded in day-to-day work. By balancing empathy with impact, the Business Partner helps identify needs, address challenges, and embed values-based practices into everyday operations. This role also supports strategic priorities and projects that enhance employee experience and drive both team and organizational success.

This is a full-time position working Monday to Friday and is eligible for a hybrid work arrangement.

WHAT WE OFFER

Truly rewarding work; contribute to lasting, positive change for individuals and our community

A supportive team environment and opportunities for professional development

Comprehensive benefits including an employee assistance plan

Paid time off (for eligible roles; prorated based on start date and FTE) includes:

• 3 weeks of paid vacation to start
• 6 personal days
• 12 sick days
• A paid day off to celebrate your birthday

WHAT YOU'LL DO

People Partnership and Employee Relations

• Act as the primary People & Culture partner for assigned departments, providing guidance, coaching and support to leaders and employees
• Build and maintain strong, trusted relationships across all levels of the organization
• Partner with leaders throughout the employee lifecycle, including workforce planning, recruitment, onboarding, performance management and offboarding
• Ensure smooth and effective day-to-day People & Culture operations while supporting a positive employee experience
• Provide guidance on employee relations matters, including policy interpretation, performance coaching, conflict resolution and workplace expectations
• Support leaders in goal setting, performance management, annual reviews and development planning to strengthen accountability and team effectiveness
• Advise leaders on disability management, workplace accommodations and return-to-work planning in accordance with legislation and organizational policies
• Partner with leaders to effectively manage organizational change, team transitions and offboarding activities
• Collect and analyze employee feedback, identify trends and recommend solutions to improve engagement, retention and workplace culture
• Contribute to the development and enhancement of People & Culture policies, practices and processes that promote organizational effectiveness and employee well-being

Learning and Development

• Support the design, implementation and continuous improvement of onboarding and orientation programs
• Develop and coordinate employee, leadership and compliance training initiatives aligned with organizational priorities
• Plan, facilitate and support learning events, workshops and team development sessions
• Manage relationships with external training providers, facilitators and learning partners
• Partner with leaders to support talent development, succession planning and workforce capability building
• Design, develop and maintain People & Culture training materials, resources and learning tools that support onboarding, compliance, leadership development and organizational learning initiatives

Strategic Projects & Organizational Development

• Lead and support special projects identified within the People & Culture annual work plan
• Collaborate with People & Culture team members and cross-functional stakeholders to research, design, implement and evaluate initiatives
• Support projects that enhance employee engagement, wellness, retention, operational effectiveness and organizational culture
• Monitor project outcomes and provide recommendations for continuous improvement

QUALIFICATIONS

• Degree, diploma and/or certificate in Human Resources, or an equivalent combination of education and relevant experience
• CPHR designation is considered an asset

WHAT YOU'LL BRING

• Minimum 5–7 years of progressive Human Resources experience
• Experience working in a generalist HR capacity, supporting a large and diverse portfolio, client group and/or business unit
• Demonstrated experience advising leaders on workforce planning, recruitment, onboarding, performance management, complex employee relations matters and offboarding
• Strong working knowledge of employment related legislation and experience applying this knowledge to workplace policies and practices including accommodations and return to work planning
• Experience identifying learning needs, developing practical training resources and facilitating workshops using adult learning principles
• Expertise in HRIS administration, HR metrics and reporting, database management, and learning and performance management systems

ASSETS

• Knowledge of compensation practices, including pay structures, pay equity and pay transparency principles is an asset
• Experience with UKG including system configuration is considered an asset

Application Deadline: November 6, 2026

Check out our website for more information about YWCA Calgary: www.ywcalgary.ca

YWCA Calgary is committed to providing an equitable, diverse, and inclusive workplace where all employees, volunteers and clients feel valued and respected, whatever their race, religious beliefs, colour, gender, gender identity, gender expression, sexual orientation, disability, age, ancestry, or place of origin.

Privacy statement: Personal information is managed in accordance with Alberta’s Personal Information Protection Act (PIPA) and other applicable laws and we are committed to safeguarding your personal information. During the recruitment process personal information is collected for the purpose of people practice management. Privacy inquiries can be directed to the attention of the Privacy Officer at [email protected]