C125 - Housekeeper - (Casual)

Title: Housekeeper - (Casual)

Number of Positions: Multiple

Competition Number: C125

Location: Chilliwack, BC

Position Status: Casual (On Call)

Reports to: Program Manager

Compensation: (Grid 1) $23.89 - $25.54

Job Summary:

The Housekeeper at Phoenix Society performs heavy to light cleaning duties to ensure that the suites and common areas in the facility are in a clean and orderly condition, working in tandem with other janitorial staff and volunteers. Key responsibilities include: cleaning floors; shampooing rugs; washing walls and windows; removing garbage; laundry; cleaning appliances; and notifying management when any supplies or repairs are required.

Responsibilities:

Custodial Services

• Clean building floors by sweeping, mopping, scrubbing or vacuuming
• Strip, seal, finish and polish floors as required
• Gather and empty all garbage, recycling and compost bins
• Service, clean and supply restrooms
• Clean and polish furniture, fixtures and appliances
• Clean windows, glass partitions and mirrors
• Dust furniture, walls, machines and equipment
• Steam-clean and/or shampoo carpets or rugs
• Make beds and keep linens in stock as needed;
• Performs laundry duties such as washing linens and clothing.
• Follow procedures for the use of chemical cleaners and power equipment
• Perform other duties as requested

Maintenance Services

• Monitor building security and safety by performing such tasks as locking doors after cleaning and checking electrical appliances to ensure that hazards are not created
• Notify managers concerning the need for major repairs, minor renovations, or building operating systems service
• Requisition supplies and equipment needed for cleaning and maintenance duties
• Maintain and organize cleaning equipment, materials and supplies
• Perform other duties as required

Qualifications:

• Academic: Successful completion of Grade 12
• 1 to 3 years of related experience providing custodial and/or housekeeping services
• Related post-secondary and WHMIS training is an asset
• Valid Class 5 driver’s licence is required
• Satisfactory completion of a criminal records check with vulnerable sector screening is required
• Satisfactory completion of Tuberculosis Screening form is required
• Satisfactory completion of Employee Immunization Record form is required
• First Aid certification with CPR is required

Skills & Knowledge:

• English: fluent and able to effectively communicate professionally, both orally and written
• Demonstrated experience in custodial services and/or housekeeping
• Ability to perform heavy to light cleaning duties including heavy lifting, climbing stairs, and standing for extended periods of time
• Basic computer skills including Microsoft Office.
• Strong organizational and time management skills with a high attention to detail
• Strong interpersonal skills
• Ability to work with little supervision and maintain a high level of performance
• Ability to work independently and contribute to team settings
• Flexibility to work during evenings and weekends, and be on call, as needed
• Excellent ability to work under pressure in a diverse, fast-paced, and dynamic environment
• Experience in providing a person centered and community minded environment with marginalized people is an asset.

Competencies:

Approach to Work

• Demonstrates initiative, flexibility, adaptability and resourcefulness
• Actively seeks and incorporates feedback to inform continuous self-improvement
• Sets goals, creates and implements action plans, monitors progress, and evaluates results
• Adeptly manages competing tasks and uses time efficiently and effectively

Job Knowledge & Quality of Work

• High-degree of relevant and current job knowledge and skill
• Consistently produces accurate, thorough, high-quality work in a timely manner
• Builds and promotes a culture of health and safety in the workplace
• Implements and enforces best practices in health and safety within the workplace (What does enforce mean? Is it up to this position to enforce?)

Judgement & Decision-Making

• Models independent thinking and creativity
• Demonstrates effective problem-solving skills
• Makes clear, consistent, transparent and timely decisions after contemplating various available courses of action
• Exercises sound judgment in the best interests of the organization

Communication & Interpersonal Skills

• Expresses themselves clearly and professionally both verbally and in writing
• Displays high emotional intelligence; uses tact and diplomacy in dealing with sensitive, complex and confidential situations
• Has a manner, style and presence that makes a positive impression
• Listens to and considers others’ views

Personal Leadership

• Models the organization’s core values of social justice, teamwork, social innovation, and strength-based practices
• Fosters enthusiasm, energy and commitment
• Takes responsibility for personal actions, performance and health
• Is reliable and accountable; shows up on time ready to work

Teamwork & Collaboration

• Effectively works with their colleagues to ensure organizational success
• Champions positive working relationships with staff and external stakeholders
• Supports an environment of openness, and champions teamwork and communication across programs
• Leverages the expertise and experience of others for organizational success

Closing Details:

Closing Date

Internal applications will be accepted until April 15th, 2026, 04:00 pm

“All employees, including laid off and displaced employees, are entitled to apply on the vacancy and be considered pursuant to the provisions of Article 12.9.” Internal applicants must notify the manager of intent to apply.

External applicants will be reviewed after internal applicants have been reviewed and interviewed.

All qualified applicants are welcome to apply.

Phoenix is committed to employment equity and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons with disabilities who anticipate needing accommodations for any part of the application and hiring process may contact our HR department. Any personal information provided will be maintained in confidence.

While we thank all applicants for their interest in this opportunity, only those selected for an interview will be contacted.