Casual Healthcare security operative - Moncton Hospital

Overview

Healthcare facilities require a safe, respectful, and calm environment so medical professionals can focus on patient care. As a Healthcare Security Officer at The Moncton Hospital, you will serve as a vital presence on the front lines of site safety, customer service, and emergency response.

This role is ideal for a dependable, safety-minded professional who excels at communication and conflict de-escalation. Whether you are assisting a visitor, supporting medical personnel during a crisis, or patrolling hospital facilities, your work directly protects the patients, staff, and visitors in your community.

What Success Looks Like

Success in this position means maintaining a safe and welcoming hospital environment through proactive security practices, clear communication, and professional composure under pressure.

Day-to-day responsibilities:

• Conduct regular patrols of hospital grounds, including patient care areas, entrances, hallways, and parking facilities.

• Monitor access control systems and surveillance cameras to detect safety risks or unauthorized entry.

• Respond quickly and effectively to medical emergencies, fire alarms, crisis situations, and calls for security assistance.

• Use verbal de-escalation and conflict-resolution skills to address challenging behavior respectfully.

• Greet and assist patients, visitors, and healthcare personnel with directions and policy information.

• Collaborate closely with hospital staff and local law enforcement during coordinated incident responses.

• Complete accurate daily activity logs, incident reports, and safety documentation.

Qualifications

Must-Have Requirements

• High School Diploma or GED equivalent.

• Legal entitlement to work in Canada.

• Valid First Aid & CPR Level C

• 19 years of age or older

• Fluency in English (both written and spoken).

• Up-to-date immunization records for Mumps, Measles, Rubella, and Varicella (MMRV).

• Valid Use of Force (UOF) and Management of Aggressive Behavior (MOAB) certifications, OR availability to complete required prerequisite training prior to onboarding.

Nice-to-Have Qualifications

• Prior experience in security, customer service, healthcare, or emergency response settings.

Training & Certification Details

Use of Force (UOF) and Management of Aggressive Behavior (MOAB) certifications are required for this position. If you do not currently hold these certifications, Paladin Security provides the necessary training course prior to employment onboarding at no cost to you, subject to a six-month service commitment.

Compensation & Benefits

Paladin Security offers competitive pay, full training, and continuous opportunities for career growth within the organization.

• Hourly Wage: $21.60 CAD per hour (overtime paid after 44 hours per week).

• Medical and dental insurance coverage.

• Paid vacation days and paid sick leave.

• Free uniforms provided, including a dry cleaning and tailoring allowance.

• Company-paid provincial security licensing.

• Access to ongoing professional development and career advancement opportunities.

Why Join Our Team?

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE! The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you! Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation. We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview. Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Ready to Join Our Team?

If you are a calm, professional individual who wants to make a positive impact in healthcare security, we encourage you to apply. Submit your application today to take the next step in your career with Paladin Security.

Paladin Security is committed to building a diverse and inclusive team. Accommodations are available upon request throughout all stages of the recruitment process.