Postuler

Publié il y a 26 jours

Clerk - Intermodal

@ CN

Brampton, Ontario

Contrat
Postuler
SIGNAUX

Résumé des exigences :

  • Provide transactional service requirements to Operations
  • Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and stress
  • Experience working in an office or operational environment
  • Experience performing data entry and processing transactions
  • Experience providing customer service and responding to inquiries
  • Training in Service Reliability Strategies (SRS) and procedures*
Source et dates

Type de source non vérifié · apify-linkedin

Date publiée par l’employeur
2026-10-19
Première détection par notre source
2026-11-15
Mise à jour du dossier source
2026-11-15

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

ChampValeur
Siège socialDowntown Montreal
Offres sur Jobsy152
Description
Job Summary

The Intermodal Clerk is responsible for various tasks associated with intermodal operational activities and works directly with Port Operators, Port Managers, and several other departments. The role supports ingate and outgate transactions at CN's intermodal yards via gate software. Moreover, the position performs customer service duties that include assisting drivers, phone calls, and email responses as well as provides train journals to ensure that train crews have the proper documentation to travel safely and efficiently across the network.

Main Responsibilities

  • Provide transactional service requirements to Operations
  • Validate and perform ramping for Ports and Terminals
  • Resolve and answer complex waybill and Electronic Data Interchange (EDI) problems or inquires from various parties
  • Formulate office procedures

Working Conditions

  • The role has Standard working conditions in an office environment with a regular workweek from Monday to Friday
  • The role requires being available on-call 24/7 to respond to critical incidences
  • Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and stress

Experience

  • Experience working in an office or operational environment
  • Experience performing data entry and processing transactions
  • Experience providing customer service and responding to inquiries

Education/Certification/Designation

  • Qualified OSM Ramper*
  • Training in Service Reliability Strategies (SRS) and procedures*
  • Certified under "Transportation of Dangerous Goods regulation" (Level 2 - TO4202)*
  • Completed the self-instruction module on the handling of dangerous goods*

Competencies

  • We Care About Each Other
  • We Strive for Excellence
  • We Succeed Together
  • We Lead Responsibly

Technical Skills/Knowledge

  • Advanced knowledge of Microsoft Office (Excel, PowerPoint, Word), Automated Gate System (AGS) and Systems, Applications and Products (SAP)
  • Must be proficient in typing, operate a computer terminal, and common office equipment
  • Knowledge of transportation of dangerous goods regulations (TDG), dimensional loads regulations, applicable rules, tariffs and contracts of both carload and Intermodal shipments, including protection of all aspects of shipment movement information, Canada and the United States Customs reporting, and revenue protection requirements*
  • Knowledge of Waybill system including Data Warehouse, email, OASIS, and SRS*
  • Knowledge of the Electronic Commerce industry standards
  • Fluently bilingual both written and verbal (English and French)
  • Navigate efficiently through EDI viewer
  • Work without constant and direct supervision
  • Make informed and timely decisions
  • Display a customer-centric attitude
  • Any experience/education/skills/knowledge for these above would be considered as an asset

Additional Information (If Any)

The incumbent receives 2 months on-the-job training without formal classroom training.This position is a unionized position. As such, pay and benefits are governed by the applicable collective agreement.

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