Publié il y a 14 jours
Client Experience Specialist/ Customer Service Representative
@ National Seating & Mobility
Kamloops, Colombie-Britannique
En bref
National Seating & Mobility is hiring a full-time Client Experience Specialist to help clients with seating, mobility and positioning equipment. The role covers client support by phone, email and in person, coordinating deliveries, repairs, rentals and records, and working with therapists. The posting states pay of $23 to $25 per hour with annual merit reviews, plus employer-paid benefits, RRSP matching and paid time off.
Salaire :
23 $–25 $ de l’heure
Responsabilités :
- Welcome and support clients in person, by phone and email
- Coordinate deliveries, appointments, trials and rentals
- Coordinate repairs and service for mobility equipment
- Prepare quotes, work orders and customer orders
- Maintain accurate client records
Résumé des exigences :
- Customer service experience, preferably with technical products
- Excellent communication and problem-solving skills
- Strong organization and attention to detail
- Proficiency with Microsoft Outlook and Excel
- Positive, collaborative attitude
Outils et compétences
Avantages mentionnés
Source et dates
Site carrière / système de candidatures · ultipro
- Date publiée par l’employeur
- 2026-10-27
- Première détection par notre source
- 2026-10-27
- Mise à jour du dossier source
- 2026-10-27
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Heures par semaine | 40 (estimé) |
| Déplacements | avion : aucun · route : minimes |
| Milieu de travail | Bureau, Chez les clients |
| Position | Assis et debout |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Avantages mentionnés | Congés payés généreux, Régime de retraite, Parrainage de visa, Mieux-être |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
National Seating & Mobility
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
No matter your mobility and accessibility needs, NSM is here to provide you with 360-degree Complete Mobility Solutions.
Description complète de l’entreprise
NSM provides 360-degree Complete Mobility Solutions, from customizing wheelchairs to installing chair lifts or repairing your equipment. No matter what you need, we have innovative products and a reliable team of experts to keep you moving so you can enjoy life to the fullest - wherever it takes you. We build the right chairs for people with severe physical challenges. Many are children with birth defects, such as Cerebral Palsy, Muscular Dystrophy and Spina Bifida. We also serve teens, adults and seniors challenged with severe trauma, disease and skeletal disorders. To get it right, we must continually adhere to a spider web of ever-changing state and federal laws, as well as insurance regulations. This requires a dedicated team of master ATPs, expert compliance /funding specialists and a national management team dedicated to what’s best for our clients. Thanks to our talented hardworking team of people, we’re able to accomplish our mission—one wheelchair at a time.
- Abonnés LinkedIn
- 13 012
- Personnes associées sur LinkedIn
- 1 394
- Bureaux déclarés
- 318 Seaboard Lane, Suite 202, Franklin, TN 37067-8289, US
- 5959 Shallowford Road, Suite 443, Chattanooga, TN 37421-2245, US
- Catégories d’activité
- Information Technology
- Health Care
- Medical
- Autres noms enregistrés
- National Seating & Mobility
- Spécialités
- Complex Rehabilitation Technology
- Seating & Mobility Systems
- Adaptive Seating Systems
- and Wheelchairs & Wheeled Mobility Equipment
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 0
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
NSM provides 360-degree Complete Mobility Solutions, from customizing wheelchairs to installing chair lifts or repairing your equipment. No matter what you need, we have innovative products and a reliable team of experts to keep you moving so you can enjoy life to the fullest - wherever it takes you. We build the right chairs for people with severe physical challenges. Many are children with birth defects, such as…
| Champ | Valeur |
|---|---|
| Secteur | Medical Equipment Manufacturing |
| Taille | 1,001-5,000 employees |
| Siège social | Franklin, TN |
| Type d’organisation | Privately Held |
| Fondée en | 1992 |
| Spécialités | Complex Rehabilitation TechnologySeating & Mobility SystemsAdaptive Seating Systemsand Wheelchairs & Wheeled Mobility Equipment |
| Offres sur Jobsy | 18 |
| Voir la page |
Love Helping People? Turn Every Interaction Into a Positive Experience.
At National Seating & Mobility (NSM), we help people move forward with greater independence, confidence and comfort. We provide personalized seating, mobility and positioning solutions to clients across Canada—and we are looking for a Client Experience Specialist to be an important part of that journey.
If you are a people person who enjoys solving problems, staying organized and making a difference, we would love to meet you!
What You’ll Do
- Welcome and support clients in person, by phone and by email.
- Help clients with equipment questions and identify solutions that meet their needs.
- Coordinate deliveries, appointments, equipment trials, demonstrations and rentals.
- Build strong relationships with therapists and healthcare professionals.
- Coordinate repairs and service for wheelchairs, lifts and other mobility equipment.
- Prepare quotes, work orders, customer orders and related documentation.
- Maintain accurate client records and information in our systems.
- Coordinate equipment transfers between branches and track equipment.
- Manage equipment reservations and rentals with exceptional attention to detail.
- Process delivery, billing, reservation and service information.
- Follow up on client requests and ensure timely resolutions.
- Work closely with the branch team to deliver an exceptional client experience.
What You Bring
- Customer service experience, preferably with technical products, equipment or services.
- Excellent communication, listening and problem-solving skills.
- Strong organization, attention to detail and time-management skills.
- Ability to manage multiple calls, client visits and priorities in a fast-paced environment.
- Comfortable learning new technology and computer systems.
- Proficiency with Microsoft Outlook and Excel.
- A positive, collaborative attitude and a genuine passion for helping people.
Why NSM?
- Competitive Pay: $23–$25 per hour, with annual merit reviews.
- Make an Impact: Do meaningful work that improves people’s lives.
- Benefits: Employer-paid benefits to support your well-being.
- RRSP Matching: Invest in your future with our matching program.
- Paid Time Off: Enjoy generous time away from work.
- Team Culture: Take part in company-sponsored events and an inclusive workplace.
- NSM Gear: Represent our brand with company-sponsored attire.
Ready to Make a Difference?
Bring your customer service skills. Bring your problem-solving mindset. Bring your passion for helping people.
Join NSM and help create better mobility experiences—one client at a time.
Journal
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