Concrete Plant Operator/Dispatcher

About Us

The Miller Group, a subsidiary of Colas Canada, is a Canadian leader in the construction and maintenance of transportation infrastructure since 1917.

We provide exceptional customer service and operational support using our time-proven construction methods and innovative technologies, alongside the highest quality products and materials.

We leverage our global network to foster positive relationships that make a lasting difference in the communities where we live and work. Whether it is making your commute more efficient, keeping our communities safe, or making remote areas more accessible, at Miller we are proud to Build Greatness in everything we do.

Day in the Life

The Plant Operator/Dispatcher is responsible for coordinating customer orders, scheduling deliveries, managing communication between drivers, plant personnel, and suppliers, as well as completing daily plant inspections, routine maintenance activities, and maintaining accurate maintenance records to ensure efficient and timely concrete delivery. This role is critical for maintaining high service standards, optimizing fleet utilization, and supporting operational excellence.

Responsibilities

• Receive and process customer orders accurately, confirming product specifications, delivery times, and locations.
• Adjust schedules based on changing priorities, weather conditions, and customer requirements.
• Assign and dispatch trucks to meet delivery schedules while optimizing routes and minimizing delays.
• Monitor truck locations and status using GPS or dispatch software; communicate updates to customers and drivers.
• Serve as the primary point of contact for customers regarding delivery status, changes, and inquiries.
• Coordinate with drivers, and suppliers to resolve issues promptly.
• Ensure compliance with safety, quality, and environmental standards during delivery operations.
• Maintain accurate records of orders, delivery tickets, and driver logs.
• Prepare daily dispatch reports and communicate operational updates to management.
• Complete Daily plant inspections
• Routine plant maintenance and yard activities
• Operate Front end loader when required

Qualifications

• 2–4 years of experience in dispatching, logistics, or transportation coordination (preferably in concrete or construction industry).
• Experience with GPS tracking and dispatch systems.
• Proven ability to manage high-volume scheduling and customer interactions.
• High school diploma or equivalent required.
• Post-secondary education in logistics, business administration, or related field preferred.
• Transportation or logistics certifications (e.g., Dispatcher Certification, MTO compliance training).
• Safety training certifications (e.g., WHMIS, First Aid) an asset.
• Valid DZ/AZ Driver’s license preferred, but not a requirement
• Clean CVOR and Driver’s Abstract
• Strong organizational, problem-solving, and decision-making skills with the ability to manage multiple deliveries, schedules, and priorities in a fast-paced environment.
• Excellent communication and leadership abilities to effectively coordinate drivers, customers, and internal teams while maintaining high service levels.
• Working knowledge of concrete operations, batching processes, transportation regulations, safety standards, and dispatch best practices.
• Proficiency with dispatch software, GPS tracking systems, Microsoft Office applications, and fleet utilization/maintenance planning.

Compensation Data

Targeting $39-42 per hour

Culture

At Miller, we want every employee to feel connected, where creativity and innovation thrive, and your contributions make a real impact. Our supportive and inclusive atmosphere encourages open communication, ensuring every team member feels heard and valued. With a commitment to flexibility, opportunities for professional development, and a shared passion for excellence, we are more than just colleagues – we are a community dedicated to Building Greatness together.

If you are seeking a workplace that values employees, challenges you to reach new heights, and celebrates your achievements, Miller is the place for you. Build your career with us.

Our Company may use artificial intelligence (AI) tools to assist with sourcing potential candidates. All screening, assessment, and hiring decisions are made exclusively by qualified personnel. Every application is reviewed and verified by our recruitment team to ensure a fair, transparent, and human-driven hiring process. This posting reflects an existing vacancy.

Miller is proud to provide this unique career opportunity, we offer continuous learning, opportunity for growth, and a competitive compensation package. At our core; we are our people. We succeed because we respect our people and invest in their development, safety and well-being. Miller is an equal opportunity employer. We believe that diversity and inclusion are key attributes to building greatness. Miller’s core values of Integrity and Community welcomes everyone, at work and in the community, and our value of Accountability, means that we own our actions, our decisions and our results. As a Miller employee, this will ultimately be your commitment to our inclusive culture.

We will contact candidates selected for an interview. Accommodation for applications with disabilities will be made during the recruitment process when requested.