Coordinator Aquatics Operations

Be the Spark that ignites the potential in people! At our YMCA, we believe in the power of people. Every day, our dedicated employees and volunteers bring energy, positivity, and inclusivity to everything they do. They are the spark that ignites potential in others—helping individuals grow, thrive, and truly belong.

When people feel connected and supported, communities become stronger, more resilient, and full of life. That’s the impact of people-powered change. Together, we create welcoming spaces where everyone is valued, differences are celebrated, and possibilities are endless. Be the spark. Shine bright. Help others shine too.

About the Role:

The Aquatics Operations Coordinator (AOC) supports the effective delivery and oversight of aquatic programs and services, working closely with the Aquatics Manager to ensure safe, engaging, and high-quality experiences for all participants. This role is responsible for the daily operations of the aquatic facility, including scheduling, maintaining compliance with safety standards, fostering a positive team environment and ensures that all programming aligns with the values and mission of the YMCA.

This is a full-time position with benefits, working 40 hours a week.

Responsibilities:

Leadership

• Recruit, hire, train, coach, supervise and manage all staff and volunteers within Aquatics.
• Build a high functioning team. Ensure team members understand expectations, receive regular feedback/appreciation and work together to support each other.
• Coach and support staff and volunteers through role modeling, relationship building and The Y Way Service Standards.
• Ongoing evaluation of all Swim Programs, ensuring members can access lessons and children are progressing. A continuous improvement plan is in place to ensure sessional swimming lessons are of the highest quality.
• Supports the Aquatic Manager by implementing all aquatics program quality plans and program audits.
• Continuous support of the Aquatics Manager and with Junior Lifeguard Club, Junior Swim Instructor, Swim Club and ASP program support. Ensuring a plan is in place at your Centre to support these programs achieve a high-quality standard.
• Is an active on-deck/in-water mentor – Role models and consistently applies safety rules, policies, guidelines, in the aquatics area.
• Continually coaching and training of aquatic staff to meet scanning, health & safety, opportunities for growth, program quality improvement, The Y Way and YMCA Swim Instructor standards.

Program and Service Delivery

• Monitors and reinforces member/guest behavior in accordance with the YMCA Member and Participant Code of Conduct.
• Act as a backup when needed.

Health Safety Child Protection

• Maintains a safe and supportive environment for all by following YMCA Health Safety Child Protection and Emergency policies and procedures.
• Enforce pool rules and respond to emergencies if needed.
• Ensuring aquatics facility and programs are safe by conducting audits and evaluations, reviewing checklists and equipment, performing health & safety checks. Daily walk arounds are being completed and action is taken to correct unsafe or high-risk areas.

Qualifications:

• Minimum 2 years’ experience in a leadership role in an Aquatics environment.
• University degree in Recreation, Physical Education, Education, or related experience an asset.
• Intermediate First Aid & CPR-C.
• National Lifeguard (NL) Pool.
• Must hold one of YMCA Swim Instructor (YSI) or Lifesaving Instructor (LSI).
• Obtain Lifesaving Swim Instructor (LSI) and YMCA Champion - Aquatics within 1 year of hire date.
• Will be trained in Oxygen Administration (O2) with 6 months of hire date.
• Familiar with Pool Standards and Regulations for operating an aquatics facility.
• National Coaching Certification (NCCP) are an asset.
• Leadership Certification in Aquatic Supervisor Training (AST), National Lifeguard Instructor (NLI) or First Aid Instructor (FAI) is an asset.
• Able to obtain a Police Information Check with Vulnerable sector check.
• Flexible work schedule – including early mornings, evenings, weekends and stat holidays.

Why work for the YMCA?

The YMCA of Northern Alberta is a charity that ignites the potential in people, helping them grow, lead, and give back to their communities. We are committed to helping our employees and volunteers reach their full potential and are recognized as a great place to work and volunteer. We offer meaningful opportunities to make a difference in the lives of individuals and the health of our communities.

Joining the Y means contributing to over 100 years of providing opportunities for people to shine! Our Y serves tens of thousands of people each year through programs and services like health and fitness, licensed child care, day camps, mental health, employment and immigrant services, education and training, and services for youth, families and seniors.

Our Commitment to Equity, Diversity, and Inclusion: Inclusion has power, and we take strides to create a diverse, inclusive workplace where everyone can belong. Diverse teams unleash new ideas, and employees thrive in a culture that recognizes and appreciates the unique perspectives and backgrounds of others. Through our differences in how we think and act we can form innovative and effective teams and deliver organizational success.

If we can make the recruitment process more accessible for you, please let us know when we reach out about an opportunity so we can work with you to accommodate your needs.

In keeping with our commitment to safety and child protection, job offers are contingent on the successful completion of a Police Records Check. Prior to your first day and every three years thereafter, a Vulnerable Police Records Check is required.

The YMCA only considers applicants who are legally entitled to work in Canada. We thank all applicants for their interest, however, due to the volume of applications we receive, we can only contact candidates who are selected for an interview.