Coordinator, Digital Marketing

Job Description

What is the opportunity?

As the Marketing Coordinator within the Wealth Marketing Canada (WMC) web team, you will be the go-to executor for advisor website requests across the country. This is a hands-on, task-oriented role designed for a true do-er — someone who takes pride in working through a queue, getting things done efficiently, and keeping advisors informed every step of the way. You will support the web team by actioning website change requests from investment advisors and their teams, managing the WMC marketing general inbox, supporting website audits and ensuring every page meets RBC compliance and formatting standards. You don't need to be a developer — our website platform is user-friendly content management too, but you do need to be comfortable navigating websites, making updates confidently, and communicating clearly with advisors about what’s done and what's next. If you are organized, service-minded, energized by checking tasks off a list, and enjoy being the reliable person who keeps things moving, this role is for you.

What will you do?

• Review, prioritize, and action incoming website change requests from investment advisors, including content updates, page and account set-ups contact changes, ensuring timely and accurate completion within the WMC web platform.
• Monitor and triage the shared WMC marketing inbox daily, acknowledging requests, routing items to the appropriate team member, and keeping a clear record of status and follow-ups.
• Review all website content and changes against website best-practice, RBC compliance requirements, brand guidelines, and formatting standards before publishing, ensuring nothing goes live that hasn't been properly vetted.
• Identify and report potential bugs, glitches, and usability problems within the website platform during day-to-day work and escalate them to the MarTech team in a timely manner with clear descriptions, steps to reproduce, and impact assessment, so technical issues are resolved quickly and don't disrupt advisor workflows.
• Coordinate the end-to-end lifecycle of branch website projects, from initial request through build, compliance review, and launch, tracking progress and keeping all stakeholders informed of timelines and deliverables.
• Serve as a responsive, knowledgeable point of contact for Counsel teams and Branch management, answering questions about website processes, status of requests, and marketing support available to them.

What do you need to succeed?

Must-have

• Experience in marketing, communications, digital media, or a related field (degree or equivalent experience).
• Comfort and familiarity working within content management systems (Yext, WordPress or similar platforms) you don't need to code, but you need to confidently navigate, edit, and publish within a CMS.
• Strong organizational and time-management skills with the ability to manage a high volume of tasks and requests simultaneously.
• A task-oriented, execution-focused mindset — you take ownership of your queue and find satisfaction in getting things done.
• Excellent written and verbal communication skills, with a service-oriented approach to working with advisors and internal partners.
• Attention to detail and a careful eye for formatting, consistency, and brand standards.
• Ability to work independently, prioritize effectively, and follow established processes while knowing when to escalate.
• Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint) or equivalent tools.
• A self-starter who thrives in a hybrid work environment and is comfortable collaborating virtually and in person.

Nice-to-have

• Experience in the financial services industry, particularly within wealth management.
• Familiarity with SEO best practices and tools (e.g., Google Search Console, keyword research tools).
• Experience managing a shared inbox or service desk environment.
• Project management experience, including tracking tools such as Asana, Jira, or similar platforms.
• Basic understanding of HTML or web accessibility standards.

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A collaborative, high-performing team culture within Wealth Marketing Canada.
• Direct exposure to the digital marketing ecosystem supporting hundreds of advisor websites nationwide.
• Opportunities to build deep expertise in web content management, SEO, and digital compliance within a regulated financial services environment.
• Clear pathways for growth and the chance to take on progressively greater accountabilities.
• Competitive total compensation package, including discretionary bonus and comprehensive benefits.

#LI-POST

Job Skills

Adaptability, Communication, Creativity, Cross-Channel Marketing, Detail-Oriented, Industry Knowledge, International Communication, Listening Effectively, Personal Initiative

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-11-12

Application Deadline:

2026-12-03

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$55,000.00 - $90,000.00

The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay range for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.