Corporate Services Administrator

About Us

Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering an exceptional Associate experience. We offer:

• Work-life harmony with access to an award-winning holistic wellness program,
• Continuous learning through our robust corporate curriculum and education reimbursement program,
• Incredible rewards, travel incentives, and product and service discounts,
• Pay-for-performance and best-in-class recognition programs, and
• Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!

Position Details

What You Will Do

• Assist with receptionist tasks when required
• Respond to public inquiries with a high level of professionalism.
• Coordinate and process packages and mail couriers (Registered letters, Fed Ex/Purolator, ICS, inter-office mail, and local couriers); complete all daily waybills.
• Administer outgoing cheques, statements, invoices, renewals, etc., as needed.
• Provide security access cards.
• Provide administrative support as required: typing, filing, mailing, photocopying etc.
• Assist in maintenance, organization, and upkeep of the entire office area.
• Contact landlord for required service requests.
• Ensure all copy areas are equipped with supplies including copier paper, letterhead, and envelopes.
• Support Office Services request emails.
• Handle end-to-end orders for supplies requested from different departments.
• Assist with the maintenance of access cards, parking tags and logs and ensure supply cabinets are replenished periodically.
• Assist with the maintenance records for offsite storage facility and retrieve/return/add boxes.
• Process Purchase Orders and invoices.
• Receive and direct calls to appropriate employees.
• Assist the Document Management Team daily with various tasks
• Other duties and projects as assigned

Salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.

Who You Are

• Completed post-secondary education in administration or a related field.
• 1-2 years' experience in a corporate receptionist or administrative role.
• Proficiency in Microsoft Office applications including Word, Excel, and Outlook.
• Experience in customer service and tending to the phone.
• Excellent written and verbal communication skills.
• Able to work independently, well organized, customer focused.
• Can easily adapt to a fast paced and changing environment.

Internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.

Please note that we may use AI tools to help us through the recruitment process.

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.