Publié il y a 18 jours
Costumer service repesentative
@ Sika Canada Inc.
Pointe-Claire, Québec
En bref
Sika Canada Inc. is hiring a full-time Customer Service Representative to manage orders, payments, inventory coordination and customer needs under the Plant Director and Customer Service Manager. The role requires at least 2 years of customer service experience and strong Microsoft Office skills, with a hybrid schedule of 1 day at home and 4 days in the office, Monday to Friday.
Responsabilités :
- Enter and receive orders, process payments
- Verify products and documents for each order
- Coordinate production and manage inventory
- Answer customer calls and assist with needs
- Handle returns and claims
Résumé des exigences :
- Minimum 2 years customer service experience
- Strong Microsoft Office skills
- SAP and Salesforce experience an asset
- Bilingual English and French, spoken and written
Outils et compétences
Avantages mentionnés
Source et dates
Flux d’un site d’emploi · jobillico
- Date publiée par l’employeur
- 2026-10-22
- Première détection par notre source
- 2026-10-23
- Mise à jour du dossier source
- 2026-11-09
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Intermédiaire |
| Domaine | Service à la clientèle |
| Expérience | 2 an(s) et plus |
| Heures par semaine | 40 (estimé) |
| Horaire | jour |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English, French |
| Avantages mentionnés | Congés payés généreux, Régime de retraite, Aide aux études, Rabais employé, Mieux-être, Formation payée |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Sika Canada Inc.
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 6 |
What to Expect:
- Enter and receive orders, process payments, and transfer all information to the logistics team;
- Verify, for each order, the received product and all related information, as well as any required documents;
- Coordinate production activities and manage inventory levels;
- Answer customer calls and assist them with their various needs;
- Ensure customer satisfaction and, when necessary, coordinate returns and claims.
Qualifications:
- Minimum of 2 years of experience in customer service
- Strong computer skills (Microsoft Office Suite)
- Experience with SAP and Salesforce is an asset
- Bilingual (English and French), spoken and written — although French is not required outside the province of Québec.
What We Offer:
- Regular Monday-to-Friday work schedule in a hybrid format (1 day at home, 4 days in the office).
- Comprehensive benefits package with company‑paid premiums for the “Core” package.
- Career development and training opportunities
- Life insurance, disability coverage, and wellness program
- Retirement savings programs, including an RRSP and a pension plan with employer contributions of up to 5%
- Paid vacation and personal days
- Employee discounts on Sika products
- Tuition reimbursement for employees
- Employee referral program
Journal
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