Credit Representative - Hybrid

Overview

Credit Representative - Hybrid

• Are you ready to take your career in Credit and Collections to new heights?
• Do you thrive in a fast-paced, collaborative environment?

Reporting to the Credit Supervisor, you will be responsible for collection of accounts receivable in a Business-to-Business setting, order release within corporate guidelines, account reconciliation and dispute resolution, and customer relationship management.

Responsibilities

Key Responsibilities:

• Contact Customers regarding outstanding invoices, payment status, and paymentarrangements.
• Review accounts receivable aging reports, identify potential collection risks andprioritize collection activities.
• Maintain accurate and detailed collection records and customer communications.
• Identify and resolve invoice discrepancies through cross-departmental collaborationto minimize collection delays and accelerate payment recovery.
• Escalate delinquent accounts to senior management and make recommendations forthird-party collection when appropriate.
• Review and approve orders on credit hold within company guidelines.
• Assess credit risk, review customer credit limits, and make credit recommendationsas required.
• Assist with the training and onboarding of new employees in the Credit department.

Qualifications

To Succeed, You Will Need:

• Post-Secondary education
• Minimum 1 year experience in collections, preferably in a Business-to-Business environment
• Strong time management and multitasking skills to handle large account portfolio and higih-volume collections
• Intermediate analytical skills to understand corporate policies and procedures and resolve issues effectively
• Experience with supplier portals
• Proficiency in Google Workspace and Microsoft 365 with experience in VLOOKUP’s and pivot tables
• Bilingual French is an asset

Why Join?

HYBRID WORK

• We offer a Hybrid work schedule. You will be in the office Mondays, Wednesdays, and Thursdays each week, and can work from home for the remainder of the week (subject to specific business needs requiring office attendance)
• When working from home, a reliable internet connection is required. Remote work is supported with cloud-based applications and collaboration tools

BENEFITS

• Comprehensive health coverage plan that includes medical, dental and vision
• Life insurance, disability and wellness programs
• Vacation, Paid Personal Time and Sick days
• Matching RRSP contribution & Profit-Sharing Program
• Tuition Assistance Program for professional continuing education
• Discounts on Canon products, retailers, memberships and more!

EMPLOYEE PERKS

• Free coffee and snacks
• On-site cafeteria and outdoor patio
• Employee gym and fitness centre
• Employee referral program
• Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products
• Community involvement
• Employee Appreciation Events

• A current vacancy exist.
• Canon Canada Inc. is committed to transparent and fair compensation and job postings. This position offers a competitive salary within the specified range. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
• Compensation Range $47,700 - 55,000 annually.

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