Crew Scheduler

CREW SCHEDULER

Reference #: 2026-133

Strong. Proud. Uplifting.

At Ornge, we believe that ordinary people can do extraordinary things.

Each day, we connect communities with critical care across Ontario, Canada. In the air and by land, our teams deliver equity in emergency response, uplifting the lives of those in our care.

We are excited to onboard individuals who bring energy, enthusiasm, and professionalism to our growing group of difference-makers and life-changers.

Discover Ontario, Canada, and an exciting career with Ornge.

The targeted salary range is supplemented by a competitive total rewards package. The salary offered to the successful candidate will consider a wide array of factors such as the individual’s skillset, level of experience applicable to the role and internal equity considerations.

Uplifting Your Career at Ornge

The role of the Crew Scheduler will contribute in a variety of ways to the day to day operations of the Workforce Planning and Scheduling department at Ornge. S/he will plan and forecast short term to mid term need of stakeholders related to the staffing of the Ornge fleet and Ornge Communications Center, as well as assist in scheduling training sessions and changes for staffing requirements. S/he will arrange travel, accommodations (HOTAC), car rentals, and other Ornge related business travel for Paramedics, Pilots, AMEs and other personnel as required. S/he will need to become familiar with multiple Collective Bargaining Agreements, service providers, and adhere to Ornge Policy. S/he will work cross functionally with the Operations Control Centre, Aviation, Human Resources and Labour Relations, Medical Operations, and Paramedic Education, in a range of capacities.

Key Accountabilities:

• Collaborate with other business units to ensure educational requirements are scheduled timely and efficiently;
• Monitor and manage crew operations and schedules to ensure compliance with Transport Canada Civil Aviation Regulations, Collective Agreements and company policies;
• Accurately record and maintain scheduling records;
• Monitor flight and duty time compliance and respond to irregularities;
• Complete monthly reports as required;
• Book travel in a timely manner as required and approved and ensure reservations are confirmed and prepared itineraries are met;
• Provide support and respond to issues regarding travel scheduling, reservations, cancellations and general inquiries; and
• Other duties as assigned.

Qualifications:

• Post-secondary education;
• Experience in scheduling 24/7 operations; aviation and/or medical preferable;
• Understanding of the provincial Transport Medicine system is an asset;
• Ability to interpret and execute policies relating to Collective Agreements;
• Ability to work within policies and practices of multiple stakeholders;
• Demonstrated ability to analyze issues, develop solutions and execute plans;
• Ability to establish and effectively manage numerous priorities and meet deadlines;
• Strong planning and organizational skills;
• Knowledge or familiarity with Scheduling Software Systems is an asset;
• Basic knowledge of travel booking applications;
• Must be available to work shift rotation after business hours, on weekends and holidays;
• Proficient with Microsoft Office applications and strong technical skills with software use;
• Ability to multi-task work with flexibility in a fast-paced environment under minimal supervision;
• Excellent communication skills.

Total Rewards:

• Comprehensive Health, Dental and Vision Benefit Plan.
• 24/7 Employee and Family Assistance Program.
• Premium Defined Benefits Pension Plan Automatic Enrollment.
• Three Paid Personal Days (Pro-Rated for Year 1).
• Accrued vacation time starting at three weeks per year.
• PERKS! Employee Promotional Programs relating to personal phone plans, furniture, home/car insurance, travel, fitness, attractions and more!
• Tuition reimbursement and opportunities for learning and development.

At Ornge, we are:

• Community connectors.
• Equity in healthcare.
• Strong in our convictions.
• Proud of the services we provide.
• Uplifting in our mission, values, and services.

You can expect us to be:

• Competitive in pay, benefits, vacation time and more.
• Promoters of diversity.
• Champions of inclusivity and accessibility.
• Committed to your career advancement.
• A tight-knit, supportive culture.

A bit about you:

• You are driven by our collective desire to make a difference.
• Excited by problem solving and excels at in-the-moment decision making.
• Teamwork has always been where you thrive.
• You are ready to put your skills into action in a fast-paced environment.

What’s next:

• If you are ready to uplift lives, apply directly online.
• On apply, we’ll send you an email on how to check your application status within Jobvite.
• Ornge is committed to providing accessible accommodations in compliance with Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please email us at [email protected].
• Ornge encourages applications from candidates identifying as a member of a traditionally underrepresented group including First Nations, Métis, Inuit, and urban Indigenous peoples; Francophone persons; Black and racialized persons; members of 2SLGBTQIA+ communities; and persons with disabilities.
• Ornge communicates with candidates for job openings by email and does not incorporate AI technology in its recruitment process. Applicants are responsible to check their email for updates and ensure they can receive messages from unfamiliar senders. We send time-sensitive information via email; it is important for applicants to check their email frequently. If we do not receive a response from applicants, we will assume that they are no longer interested in the position, resulting in the removal of their application from the competition.

Are you ready to pursue a career that has a profound impact on communities across Ontario, Canada? Join us.

Ornge. Lives uplifted.