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Customer Experience Lead

@ Laura Canada

Winnipeg, Manitoba

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Laura Canada is hiring a Customer Experience Lead to act as a team leader in its women's fashion stores, guiding the sales team and styling customers. The role involves coaching staff, monitoring sales targets, daily store operations and opening and closing the store. The posting states the role offers an employee discount, career development and a good work/life balance, but gives no pay or schedule details.

Responsabilités :

  • Act as a stylist to build personalized wardrobes
  • Train the sales team on service, programs and trends
  • Monitor sales targets and take corrective action
  • Handle daily tasks: pricing, shipping orders and cleaning
  • Open and close the store as required

Résumé des exigences :

  • Experience as a team leader or sales trainer
  • Strong selling and customer service skills
  • Passion for fashion and customer service
  • Desire to develop a career in retail

Outils et compétences

Avantages mentionnés

Rabais employé
Source et dates

Site carrière / système de candidatures · dayforce-feed

Date publiée par l’employeur
2026-08-10
Première détection par notre source
2026-10-13
Mise à jour du dossier source
2026-10-13

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauIntermédiaire
DomaineCommerce de détail
Gestion d’équipeOui
Déplacementsavion : aucun · route : aucun
Milieu de travailMagasin
PositionAssis et debout
Exigences physiquesphysique modéré · ordinateur faible
Avantages mentionnésRabais employé

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Laura Canada

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

Parce que les gens font toute la différence. / Because people make all the difference.

Description complète de l’entreprise

Laura Canada est une fière entreprise canadienne familiale, un détaillant de vêtements pour femmes qui possède deux grandes marques : Laura et Melanie Lyne.  Depuis plus de 90 ans, nous concevons, produisons et offrons des vêtements aux femmes dans tout le pays. Aujourd’hui, nous comptons plus de 140 magasins à l’échelle nationale et employons plus de 2 000 personnes.  Notre mission : Nous inspirons le vivre-ensemble à travers la joie de la mode. Chaque jour, nos gens donnent vie à cette mission en : 1.Visant l’excellence – placer la barre haut, avec intention. 2.Prenant en charge – agir en faisant preuve de responsabilité et d’initiative. 3.Prêtant attention – remarquer ce que les autres pourraient ne pas voir. 4.Parlant avec courage – communiquer avec honnêteté, clarté et bienveillance. 5.Établissant des liens – établir des relations solides, à l’interne comme à l’externe. Chez Laura Canada, la mode n’est pas uniquement une affaire de style, c’est une façon de rassembler les Canadiennes. // Laura Canada is a proudly Canadian, family-owned fashion retailer, home to two leading women’s brands: Laura and Melanie Lyne.  For over 90 years, we’ve designed, produced, and delivered fashion to women across the country . Today, we have 140+ stores nationwide and employ over 2,000 people.  Our mission: We inspire togetherness through the joy of fashion. Every day, our people bring this mission to life by: 1.Pursuing Excellence – raising the bar with intention. 2.Taking Charge – acting with ownership and initiative. 3.Paying Attention – noticing what others might miss. 4.Speaking with Courage – communicating with honesty, clarity, and care. 5.Connecting – building meaningful relationships inside and out. At Laura Canada, fashion isn’t just about style—it’s how we bring Canadian women together.

Abonnés LinkedIn
63 236
Personnes associées sur LinkedIn
1 045
Bureaux déclarés
  • 3000, boul le Corbusier, Laval, Québec H7L 3W2, CA
  • 2955 Rue Jules-Brillant, Laval, Quebec H7P 6B2, CA
Catégories d’activité
  • Apparel
  • Fashion
  • Lifestyle
  • Retail
  • Web Design
Autres noms enregistrés
  • Laura Canada
  • L’équipe de l’acquisition de talents de Laura Canada | Laura Canada Talent Acquisition Team
Spécialités
  • retail
  • Fashion
  • e-commerce
  • sales
  • customer care
  • career growth
  • Design
  • collaboration
  • Innovation
  • Marketing
  • and Team Spirit
Le profil indique une agence de recrutement
Non
Investissement total déclaré
0

La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.

Laura Canada est une fière entreprise canadienne familiale, un détaillant de vêtements pour femmes qui possède deux grandes marques : Laura et Melanie Lyne. Depuis plus de 90 ans, nous concevons, produisons et offrons des vêtements aux femmes dans tout le pays. Aujourd’hui, nous comptons plus de 140 magasins à l’échelle nationale et employons plus de 2 000 personnes. Notre mission : Nous inspirons le vivre-ensemble…

ChampValeur
SecteurRetail
Taille1,001-5,000 employees
Siège socialLaval, Québec
Type d’organisationPrivately Held
Fondée en1930
SpécialitésretailFashione-commercesalescustomer carecareer growthDesigncollaborationInnovationMarketing
Offres sur Jobsy126
LinkedInVoir la page
Description

Join our team to achieve your full career potential!

We are proactive, outside the box thinkers and doers who stop at nothing to make the iconic Laura and Melanie Lyne brands shine!
Privately owned and based in Laval, Quebec, with a strong vision for innovation and optimizing the employee and client experiences, we continue to help generations of Canadian women to look and feel their best.



How will you support the team?

As a Team Leader, you possess a passion for fashion and customer service. You will be part of a winning team that provides a unique and memorable shopping experience to every customer. You will be joining a Company focused on the development and career growth of its employees.

  • Act as a stylist to build a personalized wardrobe to the customer.
  • Develop and train the sales team on exemplary customer service, the promotion of different programs, product knowledge and current trends.
  • Monitor sales targets frequently and take the required actions to influence the store’s results.
  • Perform daily tasks such as changing prices, shipping orders/transfers and keeping the store clean.
  • Open and close the store as required.

The people who thrive with us have:

  • Contagious passion for fashion and customer service
  • Experience as a team leader or sales trainer
  • Desire to develop a career in retail
  • Strong selling and customer service skills

Benefits:

  • Employee discount in store
  • Dynamic and passionate team
  • Career development and advancement program
  • Supportive management team and good work/life balance

Don't miss this opportunity to join an exceptional team!



Laura Canada is a family-owned retailer housing two iconic women’s fashion apparel brands, Laura and Melanie Lyne. Based in Laval, Quebec, we design, produce, market and sell our fashion collections across Canada.

We proudly employ over 2,000 dedicated team members and operate more than 140 retail store locations as well as operating laura.ca and melanielyne.com.

We attribute our success to the unwavering commitment of our teams to delivering outstanding customer experiences while embodying our shared values of integrity, respect, teamwork, performance, and passion.

At Laura Canada, we believe that delivering an outstanding customer experience is driven by our commitment to an outstanding employee experience.

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