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Première détection par notre source: il y a 29 jours

Customer Service Coordinator

@ Arsenault

Toutes ses offres

Toronto, Ontario

Postuler
SIGNAUX

En bref

Arsenault, a Canadian renovation company for basements, bathrooms and kitchens, is hiring a Customer Service Coordinator to manage sales calendars, confirm client appointments and keep clients informed. The work centres on Salesforce, Outlook and daily client calls and messages, with no pay, schedule or work arrangement stated.

Responsabilités :

  • Update sales schedule in Salesforce and Outlook daily
  • Call clients to confirm appointments
  • Keep each sales rep's calendar full for the next 3 days
  • Follow up with clients on communication and documents
  • Answer emails and calls about scheduling and reply on social media

Résumé des exigences :

  • Strong computer skills in Excel, Word, PowerPoint and Outlook
  • Good communication and interpersonal skills
  • Ability to handle customer service calls professionally
  • Good negotiation skills with customers
  • Ability to work under pressure and with detail

Outils et compétences

SalesforceOutlookExcelWord
Source et dates

Type de source non vérifié · manatal

Date publiée par l’employeur
Non fourni
Première détection par notre source
2026-10-12
Mise à jour du dossier source
2026-10-12

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

DomaineService à la clientèle
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Postuler
ChampValeur
Offres sur Jobsy21
Description

Arsenault provides quality Basement, bathroom and kitchen renovations and finishing services throughout Canada. We pride ourselves in our commitment to quality products and execution and the highest ratings for customer satisfaction.

Our team is on the lookout for exceptional talent. We have an opportunity for a Customer Service Coordinator who is driven by superior service.

Reporting to CS lead and Business Operations Manager your main responsibilities will be:

  • Working with Salesforce and Outlook everyday to update sales schedule
  • Calling clients daily to confirm their appointments
  • Making sure that the sales calendar is full for each sales rep for the next 3 days
  • Following up and maintain good customer communication with all clients
  • Following up with clients for their documents and confirmation
  • Checking emails and answering incoming calls related to scheduling
  • Replying to clients on all our social media platforms
  • Rebooking clients when required
  • Assisting the manager from time to time as required

Skills

  • Great computer knowledge (Excel, Word, Power Point, Outlook)
  • Ability to learn new computer skills quickly
  • Great communication and interpersonal skills
  • Professional and ability to handle customers service calls
  • Good negotiation skills with customers.
  • Ability to work under pressure
  • Detail oriented
  • Ability to work alone and as part of a team

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