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Publié il y a 22 jours

Customer Service Coordinator

@ Darling Ingredients

Toutes ses offres Site Web

Dundas, Ontario

Temps plein1+ ans d’expérience
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Darling Ingredients is hiring a full-time Customer Service Coordinator to respond to external customer inquiries, resolve service requests, and support the Logistics and Sales teams. The role involves inbound and outbound calls, email and written correspondence, data entry and reporting, and outreach on new products and renewals. The posting states a salary of $45,000 to $55,000 depending on experience, and requires own transportation.

Responsabilités :

  • Gérer les appels entrants et sortants avec professionnalisme
  • Répondre aux demandes des clients par téléphone, courriel ou courrier
  • Enquêter et résoudre les demandes de service
  • Effectuer la saisie, la production de rapports et la révision de données

Résumé des exigences :

  • Au moins un an d'expérience en service à la clientèle, un atout
  • Excellentes communications écrites et verbales
  • Expérience en centre d'appels préférée
  • Maîtrise de Microsoft Office, surtout Word et Excel
  • Capacité à désamorcer les situations tendues
  • Propre moyen de transport requis

Outils et compétences

Microsoft WordMicrosoft ExcelMicrosoft Office

Avantages mentionnés

Assurance maladieSoins dentairesAssurance vieRégime de retraiteProgramme d’aideAide aux études
Source et dates

Site carrière / système de candidatures · oraclecloud

Date publiée par l’employeur
2026-10-19
Première détection par notre source
2026-10-19
Mise à jour du dossier source
2026-10-19

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineService à la clientèle
Expérience1 an(s) et plus
Heures par semaine40 (estimé)
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish
Avantages mentionnésHoraire flexible, Régime de retraite, Mieux-être

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Darling Ingredients

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

Creating essential ingredients to nourish people, feed animals and crops, and fuel the world.

Description complète de l’entreprise

A pioneer in circularity, Darling Ingredients Inc. (NYSE: DAR) takes materials from the animal agriculture and food industries, and transforms them into valuable ingredients that nourish people, feed animals and crops, and fuel the world with renewable energy. The company operates more than 260 facilities in more than 15 countries and processes about 15% of the world’s animal agricultural by-products, produces about 30% of the world’s collagen (both gelatin and hydrolyzed collagen) and is one of the largest producers of renewable energy. To learn more, visit darlingii.com.

Abonnés LinkedIn
40 343
Personnes associées sur LinkedIn
2 795
Bureaux déclarés
  • 5601 N MacArthur Blvd, Irving, Texas 75038, US
Autres noms enregistrés
  • Darling Ingredients
  • Darling Ingredients Inc.
Spécialités
  • Fat & Protein Ingredients from Bio-nutrients
  • Restaurant Grease Mgt
  • Bakery Residuals Recycling
  • Natural & Organic Fertilizers
  • Biofuels & Green Energy
  • World Leader in Gelatin Production
  • Sustainable Food Ingredients
  • Custom Blending for Feed Manufacturers
  • Sustainable Feed Ingredients
  • and Animal proteins and fats
Le profil indique une agence de recrutement
Non
Toutes ses offres Site Web

A pioneer in circularity, Darling Ingredients Inc. (NYSE: DAR) takes materials from the animal agriculture and food industries, and transforms them into valuable ingredients that nourish people, feed animals and crops, and fuel the world with renewable energy. The company operates more than 260 facilities in more than 15 countries and processes about 15% of the world’s animal agricultural by-products, produces…

ChampValeur
SecteurManufacturing
Taille10,001+ employees
Siège socialIrving, Texas
Type d’organisationPublic Company
Fondée en1882
SpécialitésFat & Protein Ingredients from Bio-nutrientsRestaurant Grease MgtBakery Residuals RecyclingNatural & Organic FertilizersBiofuels & Green EnergyWorld Leader in Gelatin ProductionSustainable Food IngredientsCustom Blending for Feed ManufacturersSustainable Feed Ingredientsand Animal proteins and fats
Offres sur Jobsy17
LinkedInVoir la page
Description

POSITION SUMMARY:

Reporting directly to the Supervisor of Customer Service, the Customer Service Coordinator is responsible for responding to external customer inquiries and resolving requests in a timely and professional manner. The ideal candidate will thrive in a fast-paced environment and demonstrate strong multitasking abilities while supporting both the Logistics Supervisors and Sales Department.

KEY RESPONSIBILITIES:

  • Manage inbound and outbound calls with professionalism and a focus on delivering exceptional customer service
  • Respond to customer inquiries received via telephone, email, or written correspondence politely and promptly
  • Investigate and resolve customer inquiries and service requests efficiently
  • Analyze customer concerns to determine the most appropriate and effective resolution
  • Support DICI commitment to excellence in customer service
  • Perform administrative duties, including reporting and data entry and review
  • Engage with both new and existing customers regarding new products and renewal opportunities

QUALIFICATIONS:

  • At least 1-year minimum of experience in customer service an asset
  • Strong written and verbal communication skills
  • Previous call center experience preferred
  • Highly self-motivated with a positive attitude
  • Proficiency in Microsoft Office, especially Word and Excel
  • Strong interpersonal and organizational skills
  • Ability to communicate clearly and professionally over the phone
  • Excellent multitasking and time management abilities
  • Ability to troubleshoot in a dynamic and fast-paced environment
  • Ability to de-escalate customer concerns in a tense situation
  • Ability to maintain positive and fact-based responses and exercise self-awareness under pressure
  • Own transportation (no city transportation in the area)

WHAT WE OFFER:

  • Salary range: $45,000 – $55,000 depending on experience
  • Life Insurance, Disability, Employee Assistance Program
  • Flexible Health and Dental Benefit Plan
  • Defined Contribution Pension Plan
  • Educational Assistance Programs and, Scholarship Programs

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