Publié il y a 11 jours
Customer Service Rep - Laser City
@ FunEx Head Office
Edmonton, Alberta
En bref
FunEx Head Office is hiring part-time Customer Service Team Members for Laser City in Edmonton. The role covers inbound and outbound phone calls, email, online chat and payment collection, mostly at a desk. The posting asks for weekday and weekend availability, phone and customer service experience, and a willingness to upsell and close bookings.
Responsabilités :
- Answer incoming calls and return voicemails
- Call past customers to rebook them
- Respond to email and real-time online chats
- Collect payments over the phone and online
Résumé des exigences :
- 18 years or older
- Prior phone experience
- Previous customer service experience
- Experience sitting at a desk for a full shift
- Ability to upsell and close bookings
- Excellent written and verbal communication
Outils et compétences
Source et dates
Site carrière / système de candidatures · recruitee
- Date publiée par l’employeur
- 2026-10-31
- Première détection par notre source
- 2026-10-31
- Mise à jour du dossier source
- 2026-11-10
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Horaire | jour, fins de semaine |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
FunEx Head Office
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
We Make Fun Happen
Description complète de l’entreprise
Laser City is an Alberta based business that specializes in making fun happen with exciting products like Laser Tag, Mini Paintball, ESports, and more. We are experts at event hosting - from Birthday Parties, Youth Group Events, and Corporate Team Building. We are focused on delivering both fun and safe experiences to our many customers. We are a young business; most of the staff are 18-30. We’ve grown quite quickly in the first 10 years and we have big plans for the future.
- Abonnés LinkedIn
- 172
- Personnes associées sur LinkedIn
- 34
- Bureaux déclarés
- 5104 67 St NW, Edmonton, Alberta, CA
- 572 Aero Dr NE, 125, Calgary, Alberta T2E 7Y4, CA
- 9950 Macleod Trail SE, 18, Calgary, Alberta T2J 3K9, CA
- Catégories d’activité
- Media and Entertainment
- Recreation
- Casual Games
- Autres noms enregistrés
- FunEx Head Office
- Laser City
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 0
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
Laser City is an Alberta based business that specializes in making fun happen with exciting products like Laser Tag, Mini Paintball, ESports, and more. We are experts at event hosting - from Birthday Parties, Youth Group Events, and Corporate Team Building. We are focused on delivering both fun and safe experiences to our many customers. We are a young business; most of the staff are 18-30. We’ve grown quite…
| Champ | Valeur |
|---|---|
| Secteur | Entertainment |
| Taille | 51-200 employees |
| Siège social | Edmonton, Alberta |
| Type d’organisation | Privately Held |
| Fondée en | 2015 |
| Offres sur Jobsy | 5 |
| Voir la page |
We are looking for fun, friendly and outgoing people to join our Customer Service team in Edmonton!
What does a Customer Service Team Member do?
Answer incoming phone calls and return voicemails
Reach out by phone to our past customers to book them in again
Respond to email inquiries
Collect payments over the phone and online
Respond in real time to online chats (yes - a real human answers those!)
Other tasks as needed
We are currently looking for folks with:
Tuesday afternoon availability (starting at 12pm or earlier)
1 other weekday
Saturday/Sunday
General Requirements
18 years or older
Genuine empathy for others, with a desire to understand and help
Very organized and doesn't let things "slip through"
Excellent computer and internet skills
Happy, friendly and outgoing, with a positive "can-do" attitude
Flexible and adaptable
Excellent communication skills (written and verbal)
Must Have Experience
Phone Experience
Are you pumped to pick up the phone and help customers? Are comfortable starting conversations and asking questions? Great - Our customers are here to have fun, so it’s usually a fun and happy call
But, this can’t be your first job answering phones
Previous Customer Service Experience
Dealing with the public isn't for everyone, so we need you to have had customer-facing roles in the past and know that you enjoy helping customers make happy memories with us
Experience working in an office + sitting at a desk
This job is all office work, so sitting at a desk for your full shift has to be a-okay with you.
Closing that sale
We aren’t pushy about sales, but we are a business. The candidate for this role needs to be able to upsell, close the sale, and ask for the booking. A tiny bit of a competitive spirit will work well.
Please fill in the application form questions so we can get to know you! This is a very communication-heavy role, so if you send us an AI written response that you send to everyone else, well, that probably won't look good.
Tell us a little about yourself. Tell us a little about what you're looking for (hours, availability, etc).
Tell us why you'd be awesome at this job!
Also, tell us if you're a dog or cat person (this is to see who reads everything....)!
We genuinely look forward to hearing from you!
Journal
Visible seulement par vous. Conservé sur cet appareil, et dans votre compte une fois connecté.