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Customer Service Representative

@ CAN MOT|20900 Motion Canada Inc.

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Cranbrook, Colombie-Britannique

Sur placeTemps plein
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Motion Industries is hiring a full-time Customer Service Representative to fulfill customer orders and manage incoming calls under close supervision. The work covers quotes, order entry, pricing negotiation, inventory sourcing, shipping choices and backorders. The posting offers a benefits package with healthcare, retirement savings, vacation, sick and holiday pay; no schedule or pay range is stated.

Responsabilités :

  • Respond to customer inquiries, provide quotes and handle order entry
  • Place and manage customer orders by phone, email or counter
  • Negotiate sale and purchase prices within set parameters
  • Source products from branch, distribution center or supplier inventory
  • Expedite backorders and prepare orders for shipment

Résumé des exigences :

  • High school diploma or GED
  • 0 to 3 years of related experience
  • Strong written, verbal and listening communication
  • Moderate computer skills
  • Product knowledge preferred
  • Excellent driving record preferred

Outils et compétences

Business systemsEmailInternet product search

Avantages mentionnés

Assurance maladieRégime de retraiteCongés payés
Source et dates

Site carrière / système de candidatures · workday

Date publiée par l’employeur
2026-09-20
Première détection par notre source
2026-10-08
Mise à jour du dossier source
2026-10-22

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineService à la clientèle
Expérience0 an(s) et plus
Heures par semaine40 (estimé)
Déplacementsavion : aucun · route : minimes
Milieu de travailBureau, Magasin
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish
Permis de conduireun atout
FormationSecondaire (DES) (exigé)
Avantages mentionnésCongés payés généreux, Régime de retraite

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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CAN MOT|20900 Motion Canada Inc.

Toutes ses offres
ChampValeur
Offres sur Jobsy49
Description

SUMMARY

Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.


JOB DUTIES

  • Responds to basic customer inquires regarding products, provides quotes, and handles order entry.
  • Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
  • Influences Motion's gross profit through negotiating the sale price and purchase price, within certain parameters.
  • May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
  • Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
  • Orders items to ensure appropriate inventory levels are maintained for customers.
  • Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
  • Determines the most cost effective shipping method for customer orders.
  • Partners with Account Representatives to ensure customer satisfaction.
  • Expedites backorders. May pull inventory and prepare order for shipment to customer.
  • May handle customer returns.
  • Performs other duties as assigned.

EDUCATION & EXPERIENCE

Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination.


KNOWLEDGE, SKILLS, ABILITIES

  • Reliability, organization, and attention to detail required.
  • Strong communication skills including written, verbal, and listening.
  • Ability to multi-task and time management skills required.
  • Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet.
  • Product knowledge is preferred.

LICENSES & CERTIFICATIONS

Excellent driving record preferred. All company vehicles are subject to continuous video monitoring.


COMPANY INFORMATION

Motion Industries offers an excellent benefits package which includes options for healthcare coverage, retirement savings, vacation, sick, and holiday pay.

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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Tout le CanadaTélétravail · Hybride · Sur place · Sur le terrain

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