Publié il y a 3 jours
Customer Service Representative / Agent(e) service à la clientèle
@ Manpower
Mississauga, Ontario
En bref
Manpower is recruiting a bilingual Customer Service Representative for a client in the transportation industry, based in Mississauga, ON. The role handles customer inquiries by email and phone, tracks shipments, and prepares Excel reports, on a Monday to Friday schedule with a starting pay of $21 per hour. The posting lists a permanent position, group insurance after six months, and internal growth opportunities.
Salaire :
À partir de 21 $ de l’heure
Responsabilités :
- Répondre aux demandes des clients par téléphone et par courriel en français et en anglais
- Suivre les envois pour assurer la conformité aux normes
- Assurer la communication entre l'équipe des opérations et le service à la clientèle
- Préparer des rapports Excel et effectuer la saisie et le classement
Résumé des exigences :
- Bilinguisme français et anglais obligatoire, à l'oral et à l'écrit
- Diplôme d'études secondaires requis
- Minimum de 2 ans d'expérience dans un rôle similaire
- Expérience en transport et connaissance de la géographie du Québec et de l'Ontario, un atout
Outils et compétences
Source et dates
Site carrière / système de candidatures · careerpage
- Date publiée par l’employeur
- 2026-11-07
- Première détection par notre source
- 2026-10-16
- Mise à jour du dossier source
- 2026-11-07
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Expérience | 2 an(s) et plus |
| Heures par semaine | 40 |
| Horaire | jour, soir |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English, French |
| Formation | Secondaire (DES) (exigé) |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Manpower
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Description complète de l’entreprise
Manpower is the global leader in contingent and permanent recruitment workforce solutions. We provide the agility businesses need with a continuum of staffing solutions. By leveraging our trusted brands, we have built a deeper talent pool to provide our clients access to the people they need, faster. We effectively assess and develop skills, keeping our associates ahead of the curve, so they can get the jobs done each time, every time.
- Abonnés LinkedIn
- 1 677 042
- Personnes associées sur LinkedIn
- 28 994
- Bureaux déclarés
- 100 Manpower Place, Milwaukee, WI 53212, US
- 6166 Shallowford Rd, Chattanooga, TN 37421, US
- 7094 Miratech Dr, San Diego, CA 92121, US
- 1349 W Chandler Blvd, Chandler, AZ 85224, US
- 1891 Santa Barbara Dr, Lancaster, PA 17601, US
- 6615 S Eastern Ave, Las Vegas, NV 89119, US
- Autres noms enregistrés
- Manpower
- Spécialités
- Interim Recruitment
- Permanent Recruitment
- Workforce Management
- Contingent Recruitment
- Workforce Trends
- Hiring
- Employment
- Staffing
- Recruiting
- and Career Guidance
- Le profil indique une agence de recrutement
- Oui
Manpower is the global leader in contingent and permanent recruitment workforce solutions. We provide the agility businesses need with a continuum of staffing solutions. By leveraging our trusted brands, we have built a deeper talent pool to provide our clients access to the people they need, faster. We effectively assess and develop skills, keeping our associates ahead of the curve, so they can get the jobs done…
| Champ | Valeur |
|---|---|
| Secteur | Staffing and Recruiting |
| Taille | 10,001+ employees |
| Siège social | Milwaukee, WI |
| Type d’organisation | Public Company |
| Fondée en | 1948 |
| Spécialités | Interim RecruitmentPermanent RecruitmentWorkforce ManagementContingent RecruitmentWorkforce TrendsHiringEmploymentStaffingRecruitingand Career Guidance |
| Offres sur Jobsy | 597 |
| Voir la page |
Our client, in the Transportation industry, is seeking a Customer Service Representative / Agent(e) service à la clientèleto join their team.
Job Title: Customer Service Representative / Agent(e) service à la clientèle
Location: Mississauga, ON
Shift: Monday to Friday – 8:00AM-4:30PM (western time) or 11:30AM-8:00 PM (eastern time) *subject to change or adjustment as needed*
Pay Rate: starting at $21/hour
What’s the Job?
- Provide our customers with exceptional «one-stop shop» service – Customer service Representative ; call center
- Ensure that customers inquiries are addressed via email or phone in accordance with established standards and procedures (French/english)
- Track shipments to ensure compliance with standards
- Ensure effective communication between the operations team and customer service department
- Prepare various Excel reports and various filing and data entry tasks
- Any other tasks that may assist operations in the company day-to-day functioning
What’s Needed?
- Mandatory bilingualism (french/english, spoken & written)
- High school diploma required
- Minimum of 2 years of experience in a similar role - in transport: an asset
- Geographic knowledge of Quebec & Ontario - an asset
- Strong analytical and problem-solving skills
- Initiative, high level of commitment
- Excellent interpersonal and communication skills, ability to work in a team
- Understanding the key issues of customer service. Knowledge of the transport/logistics sector – an asset
- Knowledge of various office software applications (Word, Excel, Outlook
What’s in it for me?
- A permanent position
- Competitive salary, based on experience
- Group insurance after 6 months
- Professional and supportive work environment
- Internal growth and development opportunities
If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
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