Connexion Inscription gratuite
Postuler

Publié il y a 2 mois

Customer Service Representative Grande Prairie, AB

@ BEARCOM CANADA CORP

Toutes ses offres

Grande Prairie, Alberta

21–25 $/h
Postuler
SIGNAUX

En bref

BearCom Canada Corp is hiring a Customer Service Representative in Grande Prairie, AB to answer customer calls and emails, verify orders, and resolve product and shipping issues. The role is an on-site, Monday to Friday, 8am to 5pm position reporting to the General Manager, with extensive on-the-job training and a benefits package.

Salaire :

21 $–25 $ de l’heure

Responsabilités :

  • Answer inbound customer calls and emails
  • Verify packing slips and order accuracy
  • Troubleshoot product, repair and order issues
  • Track customer shipments with carriers
  • Perform general office and receptionist duties

Résumé des exigences :

  • PC literate and familiar with the internet
  • Professional telephone and email skills
  • Enthusiasm for customer service
  • Available Monday to Friday, 8am to 5pm
  • Background check, possibly motor vehicle check

Outils et compétences

Office equipmentInternet

Avantages mentionnés

Assurance maladieSoins dentairesSoins de la vueAssurance vieAssurance invaliditéRégime de retraiteProgramme d’aideCongés payésAide aux études
Source et dates

Site carrière / système de candidatures · paycom

Date publiée par l’employeur
2026-09-24
Première détection par notre source
2026-10-15
Mise à jour du dossier source
2026-10-15

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineService à la clientèle
Heures par semaine40
Horairejour
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish
Vérificationscasier judiciaire
Avantages mentionnésCongés payés généreux, Régime de retraite, Aide aux études, Prime de rendement, Aide au transport en commun, Formation payée

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Postuler

BEARCOM CANADA CORP

Toutes ses offres
ChampValeur
Offres sur Jobsy10
Description

BearCom is the largest distributor of wireless voice, data, and video solutions in North America, and North America's largest two-way radio channel partner for Motorola, with more than 40 years of industry leadership, partnerships with leading manufacturers including JVC Kenwood and Avigilon, and a network of 75+ branches across North America.

As part of the BearCom family, Stone Security brings deep expertise in security integration, backed by partnerships with leading OEMs including Axis, Milestone, and LenelS2, and delivering top-notch services and products built on a foundation of excellence, innovation, and customer satisfaction. Together, BearCom and Stone Security deliver communication, technology, and security solutions that help organizations operate safely, efficiently, and effectively – offering customers scalable solutions and employees the platform to build meaningful, high-impact careers.

JOB DESCRIPTION

As a Customer Service Representative, you will provide quality and efficient customer service to all BearCom customers, both external and internal. One centralized front door into BearCom, with the result being to obtain more business from the customer through satisfaction!

Responsibilities:

  • Responsible for answering and responding to incoming customer calls/inquiries. Respond to correspondence that may come through via e-mail and/or fax.
  • Verifying the accuracy of packing slips for orders being processed.
  • Quality Control for accuracy of product pulled being on customers’ order.
  • Assists customers and troubleshoots questions, issues, complaints, inquiries related to products and services sold, repairs, and/or order status. Often requires extensive research and interaction with various departments to resolve problems.
  • Handle shipping and track customer shipments. Work with multiple carriers via phone, internet, etc.
  • Performs other general office duties as required. That may include receptionist duties, order entry, collections, or QC checking.
  • May be asked to participate in special projects related to department.

QUALIFICATIONS

  • Must be PC literate and familiar with the Internet.
  • Ability to interpret policies and procedures.
  • Good aptitude in solving customer service issues.
  • Exercises professional telephone procedures and e-mail correspondence skills.
  • Ability to work as a team player and build rapport not only with the Support Service team but with the sales reps and the remaining members of the Operations team.
  • Multitask oriented.
  • Candidate must have enthusiasm for customer service and understand the requirements of genuine customer commitment.
  • Operational knowledge of major office equipment.
  • Must be available to work Monday - Friday, 8am to 5pm.
  • Position reports directly to General Manager.
  • Background checks are part of the hiring process, which may also include a Motor Vehicle Check.

BENEFITS

BearCom wants to elevate your professional growth! We place high value in investing in the development of our team members and advancing your technical capabilities. BearCom can provide extensive on-the-job training and covers all fees associated with most professional certifications.

You’ll also receive:

  • Highly Competitive Compensation
  • Medical, Dental, and Vision Insurance, including Family, and EFAP
  • Virtual Healthcare
  • Long-Term Disability Insurance
  • Employee and Dependent Life Insurance
  • Paid Vacation & Time Off
  • Company Matched RRSP Plan
  • Employee Referral Bonus
  • Tuition Reimbursement
  • On-site parking
  • Company Recognition Program

BearCom employs a wide range of installation and technical team members and will provide extensive on-the-job training. If interested in BearCom, please apply.

KEYWORDS: Motorola, Kenwood, ICOM, Avigilon, Two-Way Radio, Two Way Radio, 2-Way Radio, GPS, VOIP, WI-FI, BDA/DAS, RF, UHF, VHF, MOTOTRBO, LMR, OSHA 10, FCC GROL, L3Harris, CET, Network+, Security+, P2P, P2MP, PtMP, P25, Astro25, PPE

BearCom is proud to be an equal-opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other disability protected by law. All employment is decided based upon qualifications, merit, and business need.

Emplois semblables

  • Customer Service Representative Grande Prairie, AB

    Grande Prairie, AB
    21–25 $/h

    BearCom

    Candidates need to be PC literate and comfortable with the internet, with good telephone and email manners and a genuine interest in customer service. Strong multitasking, teamwork and the ability to interpret policies are also required.

    Office equipment, Fax, Internet

  • Licensed Mechanic

    Grande Prairie, AB
    Temps plein

    Action Car and Truck Accessories

    From $40 - $45 per hour, based on experience and qualifications; Proven experience as a Mechanic or in a similar role is preferred; Strong knowledge of mechanical systems, tools, and equipment

  • Receptionist

    Grande Prairie, AB
    Contrat

    Tourmaline Oil Corp

    Monitor office supplies and inventory, including ordering and restocking as required; Support the Field Administrator with invoice uploads, document management, data entry, and other administrative tasks as required;…

    Shipping and receiving, Data entry, Administrative support, Office administration, Microsoft Office, Microsoft Outlook

  • Digital Disclosure Administrator

    Grande Prairie, AB
    30,63–39,62 $/hSur placeTemps plein

    City of Grande Prairie

    2+ ansCandidates need a two-year diploma in business, public administration, records management or a related field, plus at least two years of records, disclosure or document redaction experience. They must be able to obtain Enhanced Security Clearance, handle sensitive material with judgment, and work well with databases and Microsoft Office.

    Axon, CPIC, Microsoft Office

    Health & Wellness Coordinator

    Grande Prairie, AB
    37,02–47,86 $/hSur placeTemps plein

    City of Grande Prairie

    3+ ansCandidates need post-secondary education in health, wellness, HR or occupational health and safety, and at least three years of disability management or return-to-work experience. They must handle sensitive medical information confidentially, communicate well, and be able to obtain Enhanced Security Clearance.

    Regulatory compliance, Health and safety, Communication skills, Conflict resolution, Stakeholder management, Confidentiality

  • Maintenance Planner/Scheduler

    Grande Prairie, AB
    Sur place

    Sinopec Canada Energy Ltd.

    3+ ansSinopec Canada needs candidates with field operations experience on rotating equipment, SCADA and safety systems, and an understanding of oil and gas regulations. An Alberta Journeyman ticket is preferred, along with 5 to 10 years of oilfield trade experience or 3 years of planning experience, plus a Class 5 licence.

    Oplii, CMMS, SCADA, Microsoft Word, Microsoft Excel, Microsoft Outlook

  • Cashier Part Time Afternoon

    Grande Prairie, AB
    Temps partiel

    Loblaw

    Candidates need teamwork and communication skills, the ability to adapt to a busy environment, and a willingness to learn customer service. No prior experience is required, as training is provided. The ability to lift 25 lb and stand for entire shifts is also required.

  • Train Conductor - AB North (SAR)

    Grande Cache, AB +1

    CN

    Candidates need a high school diploma or GED, relevant experience in similar safety-regulated or outdoor conditions is an asset, and completing college, vocational training or freight conductor experience is also an asset. They must hold a valid driver's licence, a passport allowing entry to Canada and the United States, pass safety and rules exams, and meet medical fitness requirements.

    handheld radio, track switches, uncoupling levers, handbrakes

Lieux et modes de travail

Lieux

Tout le CanadaTélétravail · Hybride · Sur place · Sur le terrain

Astuce : ajoutez le télétravail pour élargir la recherche.

Exclure des lieux

Mode de travail

Offres de cette entreprise dans les résultats

Voici les offres de cette entreprise chargées dans votre recherche. Elle peut avoir d’autres postes ouverts.