Publié il y a 21 jours
Customer Success Manager
@ Digital Daycare Marketing
Canada
En bref
Digital Daycare Marketing is hiring a contract Customer Success Manager to own a portfolio of childcare center accounts. The work covers client retention, enrollment funnel analysis across Meta Ads and GoHighLevel, and weekly reporting. The role pays $6,000 USD per month guaranteed plus uncapped performance bonuses, with weekday North American business hours and about 4 to 6 hours of weekend asynchronous work.
Responsabilités :
- Own a portfolio of childcare center accounts through retention
- Monitor Meta Ads and GoHighLevel CRM enrollment funnels
- Lead structured client calls and communication
- Build weekly 7-day resolution plans for pipeline bottlenecks
Résumé des exigences :
- Experience as an Account Manager or Customer Success Manager
- Ability to work North American business hours
- Comfort with weekend asynchronous campaign oversight
Outils et compétences
Source et dates
Type de source non vérifié · apify-linkedin
- Date publiée par l’employeur
- 2026-10-20
- Première détection par notre source
- 2026-11-10
- Mise à jour du dossier source
- 2026-11-10
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Intermédiaire |
| Domaine | Service à la clientèle |
| Horaire | jour, fins de semaine |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Domicile |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Avantages mentionnés | Prime de rendement |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Digital Daycare Marketing
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 1 |
About Digital Daycare Marketing
Digital Daycare Marketing is a specialized talent portal that recruits, trains, and deploys high-performing Account Managers/CSMs into dedicated childcare growth accounts.
If you're an experienced Account Manager or CSM who's tired of managing a book of accounts where nobody notices your work, and you want a role where your impact shows up with real businesses and communities, keep reading.
The Role
Through our portal, you will be onboarded and deployed as a dedicated Customer Success Manager owning a portfolio of childcare center accounts. Your primary objective is to drive client retention and revenue growth by optimizing end-to-end enrollment funnels and maintaining a high-touch client relationship.
Key Responsibilities
Portfolio Management: Own the client relationship from post-onboarding through long-term retention across your assigned childcare accounts.
Full-Funnel Oversight: Monitor and analyze overall campaign throughput (meta ads and gohighlevel CRM) - from paid Facebook/Instagram ad engagement to lead capture, tour booking rates, and final enrollment close rates.
Proactive Leadership: Lead structured client calls and maintain communication channels, anticipating account constraints before the client raises them.
Performance Optimization: Execute weekly reporting to identify core bottlenecks in each client’s enrollment pipeline and build actionable 7-day resolution plans.
Schedule & Compensation:
Schedule: Core availability Monday–Friday during North American business hours for live client calls, plus flexible, asynchronous campaign oversight across the weekend (approx. 4–6 hours).
Compensation: $6,000 USD/month guaranteed base (Independent Contractor agreement) + uncapped performance bonuses tied to portfolio retention.
Journal
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