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Publié il y a 21 jours

Customer Success Manager

@ Digital Daycare Marketing

Canada

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SIGNAUX

En bref

Digital Daycare Marketing is hiring a contract Customer Success Manager to own a portfolio of childcare center accounts. The work covers client retention, enrollment funnel analysis across Meta Ads and GoHighLevel, and weekly reporting. The role pays $6,000 USD per month guaranteed plus uncapped performance bonuses, with weekday North American business hours and about 4 to 6 hours of weekend asynchronous work.

Responsabilités :

  • Own a portfolio of childcare center accounts through retention
  • Monitor Meta Ads and GoHighLevel CRM enrollment funnels
  • Lead structured client calls and communication
  • Build weekly 7-day resolution plans for pipeline bottlenecks

Résumé des exigences :

  • Experience as an Account Manager or Customer Success Manager
  • Ability to work North American business hours
  • Comfort with weekend asynchronous campaign oversight

Outils et compétences

Source et dates

Type de source non vérifié · apify-linkedin

Date publiée par l’employeur
2026-10-20
Première détection par notre source
2026-11-10
Mise à jour du dossier source
2026-11-10

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauIntermédiaire
DomaineService à la clientèle
Horairejour, fins de semaine
Déplacementsavion : aucun · route : aucun
Milieu de travailDomicile
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish
Avantages mentionnésPrime de rendement

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Digital Daycare Marketing

ChampValeur
Offres sur Jobsy1
Description

About Digital Daycare Marketing

Digital Daycare Marketing is a specialized talent portal that recruits, trains, and deploys high-performing Account Managers/CSMs into dedicated childcare growth accounts.

If you're an experienced Account Manager or CSM who's tired of managing a book of accounts where nobody notices your work, and you want a role where your impact shows up with real businesses and communities, keep reading.

The Role

Through our portal, you will be onboarded and deployed as a dedicated Customer Success Manager owning a portfolio of childcare center accounts. Your primary objective is to drive client retention and revenue growth by optimizing end-to-end enrollment funnels and maintaining a high-touch client relationship.

Key Responsibilities

Portfolio Management: Own the client relationship from post-onboarding through long-term retention across your assigned childcare accounts.

Full-Funnel Oversight: Monitor and analyze overall campaign throughput (meta ads and gohighlevel CRM) - from paid Facebook/Instagram ad engagement to lead capture, tour booking rates, and final enrollment close rates.

Proactive Leadership: Lead structured client calls and maintain communication channels, anticipating account constraints before the client raises them.

Performance Optimization: Execute weekly reporting to identify core bottlenecks in each client’s enrollment pipeline and build actionable 7-day resolution plans.

Schedule & Compensation:

Schedule: Core availability Monday–Friday during North American business hours for live client calls, plus flexible, asynchronous campaign oversight across the weekend (approx. 4–6 hours).

Compensation: $6,000 USD/month guaranteed base (Independent Contractor agreement) + uncapped performance bonuses tied to portfolio retention.

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