Director, Fleet Maintenance

Marketing Statement

As the largest operating company in the integrated TransLink enterprise, Coast Mountain Bus Company (CMBC) operates a fleet of clean-fuel conventional and community shuttle buses, zero-emission trolley buses, and passenger ferry SeaBuses in Metro Vancouver, the largest single transit service area in Canada.

At CMBC, one of BC’s Top Employers, we're committed to providing an innovative, healthy, and engaging workforce. This is reflected in our workforce of over 5,500 employees performing over 400 unique jobs, who are committed and empowered to deliver service that attracts nearly 1.1 million passengers daily and connects people, businesses, and communities in the Metro Vancouver region.

We have the important job of helping our passengers get to work, appointments, visiting with family and friends, and back again every day. Metro Vancouver relies on us, and we take that as a point of pride.

Responsibilities

PRIMARY PURPOSE

As a senior member of CMBC’s Maintenance Division, directs the revenue bus fleet, (diesel, CNG, hybrid, electric trolley buses, battery electric buses, and community shuttles) and non-revenue vehicle repairs and maintenance to provide a sufficient number of safe, regulation compliant and roadworthy vehicles to meet daily system service requirements.

KEY ACCOUNTABILITIES

Directs short and long-term strategic planning for fleet maintenance and servicing, includes development and oversight of all service plans and related operating and capital budgets. Feeds into CMBC and TransLink long-term vehicle and facility strategic and financial planning.

Manages relationships with stakeholders and senior management across the enterprise to ensure corporate alignment and that quality and service measures are optimized.

Provides strategic leadership and directs the work of the Fleet Maintenance department through appropriate managers and assistant managers with responsibility for the selection, training, motivation and performance management of staff and the maintenance of safe work practices. Manages internal relationships to resolve issues of significant impact.

Develops and maintains departmental succession plans.

Directs the development of maintenance, servicing and repair practices, processes, procedures and policy appropriate for vehicle usage and operational conditions and ensures compliance at shops. Approves acquisition of new technology.

Liaises with other Directors to ensure the timely, safe and reliable availability of revenue and non-revenue vehicles for service. Also works with Senior Management to develop the appropriate people and vehicle policy/decisions to deal with a multitude of operational and technical issues.

Directs the development of performance standards, productivity measures and key performance indicators relating to maintenance, repair, testing of new equipment, performance, productivity, attendance, etc; Initiates special studies in respect to condition of the fleet, operating costs, equipment changes, productivity, employee performance, etc. Develops QA measures for all projects.

Manages, develops and coaches reporting managers, and oversees all people management for approximately 850 union and exempt staff at various garage locations throughout the Lower Mainland.

Qualifications

EDUCATION & EXPERIENCE:

The requirements for this job are acquired through a Professional Engineer designation in mechanical/electrical engineering or red seal certification as a journeyperson in the transport/heavy duty vehicle maintenance trades.

Ten (10) years’ experience in progressively responsible supervisory and management positions relating to commercial vehicle mechanics and electrical systems. Such experience will include direction of a large, unionized work force, with responsibility for the maintenance and servicing of an extensive fleet of vehicles where safety and cost control are major considerations.

OTHER REQUIREMENTS:

Demonstrated strengths in problem solving, communication, teamwork, leadership, and conflict resolution.

Expert knowledge of the concepts, principles, practices and techniques of maintenance management, maintenance engineering and training as it pertains to the management of large fleets

Effective analytical, organizational, communication and presentation skills

Sound knowledge of relevant standards, legislation, acts and regulatory requirements

Advanced interpersonal and relationship building skills to resolve complex, high risk problems

Advanced leadership, development and team building skills to provide direction and manage reporting managers

Advanced problem solving and decision-making skills to provide guidance at all levels

Solid computer skills in standard office tools including word processing, presentation and spreadsheet software and use of web-based systems.

Other Information

Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.

This is an opportunity to take on a key leadership role with one of North America’s largest transit agencies and help shape how major regional initiatives are brought to life. You will have the opportunity to build a consistent approach to maintenance across seven garages, uniting a large organization around common methods and standards. This work is supported by the enterprise asset management (EAM) project and new digital vehicle health monitoring system. These tools will allow repairs to be audited and planned across the fleet, beginning with our new battery-electric vehicles. If you are a leader who builds strong, trusting relationships at every level of an organization, we would like to hear from you.

Work Schedule

37.5 hours per week.

Work Designation

Hybrid

This position offers the flexibility of working both on-site and remotely within the Metro Vancouver area.

Rate of Pay

The salary for this position ranges from $149,680 - $224,520 per annum. Actual salary offered will be based on education, experience, skills, and qualifications as they relate to the role.

We aim to provide competitive pay that reflects your professional background and expertise. We want to ensure our offer will align with your strengths considering experience, skills, and internal equity to offer a fair and equitable salary. The Total Compensation Package, which includes Extended Health, Dental, Transit Pass and enrollment in the Public Service Pension Plan as well as other employment offerings will be discussed in detail as your application progresses.

How to Apply

Please click the 'Apply' button at the top right corner or go to https://www.translink.ca/About-Us/Careers.aspx to apply for this position and view instructions on the process.

INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.

Posting Date: November 09, 2026
Closing Date: Open until filled

Please note that only those short listed will be contacted.

Having trouble applying? Please view the System Requirements & FAQ's by going to http://www.translink.ca/careers.

Equal Employment Opportunity

Coast Mountain Bus Company is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. Learn more about TransLink's commitment to equity, diversity and inclusion.

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at [email protected]