Director, IT Strategy, Architecture, and Business Management

About Pacific Blue Cross

Pacific Blue Cross (PBC) is British Columbia’s leading health benefits provider, dedicated to improving the health and wellbeing of members and communities across the province. Guided by values of collaboration, accountability, integrity, and innovation, PBC fosters a culture of continuous improvement and service excellence. With a strong focus on digital modernization, operational efficiency, and enhanced member experiences, PBC is transforming how it delivers value to its members and partners.

Perks

• Flexible working hours of 7.5 hours per day, Monday to Friday (i.e., 37.5 hours per week).
• Paid vacation starts at 4 weeks per year, and increases with years of service.
• Hybrid work environment (i.e., a combination of work from office and work from home days).
• Generous benefits, including extended health, dental, and life insurance; depending on the plan that you choose, these benefit premiums can be 100% paid by PBC.
• PBC contributes the equivalent of 8% of your base salary to a Defined Contribution pension plan. No employee contribution or matching is required, giving you more take-home pay.
• Retiree Benefits plan that is available to employees who have at least 10 years of service with PBC and have reached the age of 55.
• Onsite gym, cafeteria, and access to virtual doctors/counsellors 24/7 via our Employee Family Assistance Program!

About the Position

• We are searching for a permanent Director, IT Strategy, Architecture, and Business Management to join our Information and Technology Services team.
• The starting salary will be determined based on a combination of skills, education, and experience. The salary range is $145,000 – $160,000 per year.

If you’re looking to take on a role where you can lead IT as a strategic business function and support the SVP and CIO in defining and executing the enterprise technology strategy, this is the role for you! The director will oversee enterprise architecture, IT business management, and operational governance to ensure secure, scalable, and innovative technology solutions.

We offer an attractive compensation and benefits package and work-life balance. Our workplace culture values health and wellness, diversity and equality, continuing education, environmental sustainability and giving back to the community.

This role is currently working hybrid from home and from our head office in Burnaby, BC. Apply this week if you would like to take on this role.

Key Ways This Position Makes An Impact

The Director, IT Strategy, Architecture, and Business Management partners closely with executive and business leaders to promote shared ownership of outcomes, ensures alignment with organizational priorities, and advance modernization and operational excellence across the enterprise.

In this role, you will lead and develop a high-performing team through coaching, training, and performance management.

The Director will be a strategic leader to lead transformation initiatives focused on automation, leveraging technology to streamline operations, and standardizing business processes and practices.

You will work with the SVP and CIO to develop strategic and tactical plans in alignment with company strategy and objectives and overseeing the execution and performance of the plans.

In this role, you will ensure there are stable, high-performing IT systems, processes, architectural frameworks that enable secure, reliable, and scalable operations.

You will strengthen IT governance through participation in governance forums, compliance oversight, and risk management activities.

The Director will establish, evolve, and maintain enterprise architecture principles, standards, and roadmaps to guide investments.

In this role, you will manager IT as a value-driven business function, ensuring transparency, prioritization, and alignment of IT investments.

Key Experiences You Bring To This Role

• 10 – 12 years of related experience in IT strategy, enterprise architecture, and IT business management.
• 7+ years of management experience leading people/teams.
• Strategic thinker with the ability to translate complex business needs into actionable technology plans.
• Demonstrated experience building strong business partnerships, collaborating with executive and operational leaders to align technology strategy with business priorities and shared outcomes.
• Deep knowledge of enterprise architecture frameworks, IT governance, and technology lifecycle management.
• Strong analytical skills with experience developing and interpreting IT performance metrics.

If you’re excited about taking on this opportunity, we invite you to apply today and start the conversation with us about this position.

Please apply via our website this week at https://www.pac.bluecross.ca/careers

While we thank all applicants for their interest, only short-listed candidates will be contacted.

Diversity, Equity, and Inclusion

PBC is an Indigenous Works employer of choice, an Insurance Business Canada Diversity, Equity, and Inclusion award winner, one of Canada’s Greenest employers, a Canadian Centre for Diversity and Inclusion (CCDI) employer partner, and a Pride at Work partner.

We strive to create a workplace where everyone feels valued and employees feel empowered to freely participate and contribute regardless of race, ethnicity, gender, sexual orientation, religion, ability, education level, parental status, or socioeconomic status. We are an equal opportunity employer and welcome applications from all qualified candidates.

To request an accommodation in completing this job application, testing, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]. These accommodation requests will be reviewed confidentially and, on a case-by-case basis by Human Resources.