Director of Hospitality

Join over 115 years of tradition and excellence!

Established in 1910 Vancouver Golf Club is widely recognized as one of the finest private golf clubs in the Pacific Northwest. Located in the heart of a residential area of Coquitlam and only 30 minutes from downtown Vancouver, the Club’s proximity to the hub of the Pacific Northwest continues to attract the most prominent of business leaders and families as it has for over a century. It is known, among other things, for its impeccable 18-hole championship golf course, excellent service, creative dining and friendly people.

The Opportunity:

Director of Hospitality

The face of hospitality. A leader of people. A steward of the member experience.

Vancouver Golf Club seeks an accomplished, polished and highly visible hospitality leader to oversee its food, beverage and clubhouse service experience. This is a coveted senior leadership opportunity for an individual with an exceptional professional record, natural presence and a genuine commitment to making members feel recognized, welcomed and valued.

The Director will combine the instincts of an outstanding front-of-house host with the operating discipline of an experienced executive. This is an active, member-facing role—not one managed primarily from behind a desk.

HOSPITALITY & MEMBER EXPERIENCE

• Serve as the Club’s principal hospitality ambassador and build trusted, lasting relationships with members and guests.

• Maintain an unmistakable presence in dining rooms, lounges, patios and at signature Club events, particularly during peak periods.

• Set and personally demonstrate standards for welcome, recognition, service pace, attentiveness, discretion and service recovery.

• Create compelling reasons for members to dine, entertain and gather at the clubhouse.

PEOPLE, CULTURE & LEADERSHIP

• Lead, mentor and hold accountable the F&B; leadership team; establish clear roles, expectations and management routines.

• Recruit, develop and retain capable hospitality professionals through coaching, effective training and consistent feedback.

• Build a respectful, collaborative environment across service, culinary, beverage and events, while working within Club policies and applicable agreements.

OPERATIONAL & FINANCIAL OWNERSHIP

• Oversee the delivery of dining, lounge, deli, banquet and event services in partnership with the Executive Chef and departmental managers.

• Maintain high standards of food quality, beverage execution, presentation, event coordination and operational readiness.

• Own departmental plans, budgets and reporting; apply POS, product mix, member utilization and labour data to decisions.

• Improve departmental contribution and productivity while protecting the quality and value expected by members.

THE CANDIDATE

Experience, presence and standards worthy of a premier private club

PROFESSIONAL EXPERIENCE

• Minimum 8–10 years of progressive hospitality leadership, with substantive experience directing premium, high-touch operations.
• A compelling résumé as a Director of Hospitality, Director of Food & Beverage, General Manager, Restaurant Director or equivalent.
• Proven results in respected private clubs, luxury hotels, distinguished restaurants or comparable service-focused environments.
• A record of raising standards, developing leaders and delivering measurable operational and financial improvements.
• Sound command of food, wine, spirits, service, events, budgets, P&L; management and labour productivity.
• Exceptional verbal communication, judgment and confidence with members, senior executives and employees; unionized experience is an asset.
• Must hold and be able to maintain valid Serving It Right Certification
• Must be legally entitled to work in Canada.

THE PERSONAL QUALITIES THAT MATTER

• Presence and polish. Warm, composed, naturally engaging and confident without being self-important.
• Genuine hospitality. A person who remembers names, notices details and enjoys caring for people.
• Operational credibility. Equally comfortable greeting members, coaching a server and directing a major event.
• Emotional intelligence. A fair, thoughtful leader who handles difficult matters with discretion and respect.
• Commercial judgment. Able to improve financial discipline without compromising the member experience.

MEASURES OF SUCCESS

• Improved member confidence, dining satisfaction and clubhouse participation.
• More consistent service across outlets, shifts and major events.
• Confident, effective leadership demonstrated through sound judgment, clear direction, personal accountability and the ability to inspire others.
• Disciplined cost control, labour deployment, sales analysis and departmental performance.

Reporting: General Manager / Chief Operating Officer. The Director will be a senior member of the Club’s operating leadership team. Final reporting relationships and compensation will be determined by VGC.

The opportunity: Vancouver Golf Club seeks more than an administrator of food and beverage. It seeks a recognizable, trusted leader who will take ownership of the hospitality experience and become part of the fabric of the Club.

Compensation & Benefits:

• Salary: $125K-$135K, depending on experience
• Benefits: Health, dental, Vision, Health Spending Account, RRSP (employee and employer contribution)
• Perks: Meals, Phone Allowance, Golf privileges, Variable Bonus Program
• Professional Development: training/professional development opportunities

Posting Closing Date: November 27, 2026

While we thank all applicants for their interest, only those selected for an interview will be contacted. All applications will be kept in strict confidence.

Please reply with a resume and cover letter outlining why you think you would be a good fit for our team to:

Andrea Sanders

Payroll & Business Support Advisor

[email protected]