Director of North American Sales

Position Overview

Frontier Dental is growing, and we have big plans for what's next!

We're looking for a Director of North American Sales to lead our Canadian and U.S. sales teams and help drive our next stage of growth.

We need someone who loves sales, knows how to develop great people, and isn't afraid to roll up their sleeves. This isn't a role where you'll sit back and manage from a distance. You'll be coaching reps, reviewing calls, digging into the numbers, and finding new ways to grow our business.

If you're a hands-on leader who thrives in a fast-paced environment and loves turning opportunities into results, we'd love to meet you.

What You'll Be Doing:

• Lead and develop our sales teams. Coach, mentor, and motivate our acquisition and retention teams across Canada and the U.S.
• Drive sales growth. Develop strategies to acquire new customers, increase repeat purchases, and grow revenue.
• Get involved. Review sales calls, provide feedback, improve sales scripts, and help your team become better sellers.
• Own the numbers. Set clear KPIs, track performance, identify opportunities, and hold the team accountable for results.
• Make the most of HubSpot. Build dashboards, manage lead lists, improve workflows, and use automation to help the team work smarter.
• Improve how we sell. Challenge existing processes, introduce new ideas, and find ways to make our sales teams more effective.
• Work across the business. Partner with Marketing, IT, Customer Service, Purchasing and Operations to improve the customer experience and drive growth.

What We're Looking For:

• 8+ years of sales experience, including at least 3 years managing or leading sales teams.
• Proven success managing sales performance, growing revenue, and developing high-performing inside sales teams.
• Strong experience in sales team management, coaching, performance reviews, and accountability.
• Advanced, hands-on CRM experience is a must. You can independently build reports, dashboards workflows and manage leads yourself.
• Strong analytical skills, with experience monitoring sales KPIs, conversion rates, revenue performance, and customer retention.
• Experience managing sales activities across multiple markets, regions, or teams is an asset.
• A genuine passion for coaching people, developing talent, and helping team members achieve their goals.
• Strong organizational and communication skills, with the ability to prioritize initiatives and keep teams focused in a fast-paced environment.
• Someone who takes initiative, solves problems, and looks for ways to improve processes and performance.
• Experience in B2B sales, distribution, or eCommerce is preferred.
• Experience in dental or healthcare distribution is a bonus.

Why Frontier Dental?

• We're a growing North American dental supply company focused on making it easier for dental professionals to get the products they need at great prices.
• We're ambitious, move quickly, and believe there's always a better way to do things.
• This is an opportunity to make a real impact, build a stronger sales team, and play a key role in where Frontier goes next.
• If you love sales, love developing people, and want to be part of a company that's growing fast, we'd love to hear from you!

We are proud to have been certified and awarded the following:

• Great Place to Work for four consecutive years.
• The Best Workplaces in 2021.
• Finalist for Fastest Growing Company 2021 and Startup Business of the Year 2021 by CanadianSME.
• Excellence in Customer Service 2023.

Learn more about what it’s like to work at Frontier Dental Supply Inc. from our very own employees on our Glassdoor page.

We’re rooting for you! We thank all candidates for taking the time to apply. However, only those candidates selected to move forward in our recruitment process will be contacted.

Here at Frontier Dental, we are a diverse team that nurtures an inclusive environment. We attribute our growth significantly to our ability to learn from one another’s perspectives. Frontier Dental values the unique skills and experiences of each of our candidates; recognizing that each prospective team member contributes to our efforts in building a diverse and inclusive place to work. We are committed to being an equal opportunity employer and are happy to provide accommodations upon request at all stages of the recruitment process. Should you require any disability-related accommodation to support your participation in our recruitment process, please notify us and we will work with you to meet your accessibility needs.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Frontier Dental uses artificial intelligence and automated screening tools to assist in reviewing applications. These tools support our recruitment process but do not replace human decision-making. Questions regarding our recruitment process may be directed to [email protected]