Dynamics 365 Consultant

Dynamics 365 Technical Consultant (Finance & Supply Chain) for provincial government agency client, North York.

Ideal Candidate: Role requires practical experience in troubleshooting, application security, configuration, integrations, environments, testing and release management. The successful candidate must independently investigate technical issues, communicate clearly with business users and transfer knowledge to internal resources.

Marberg Job Number: 2919.

Job Type: Temporary.

Initial Term: ASAP to April 30, 2027 with possible extension.

Existing Vacancy: Yes.

Target Compensation: From $80 per hour to $90 per hour according to experience.

Regular Work Hours: 7.25 hours per day not including .75 hour unpaid lunch break, to be worked during regular business hours, Monday to Friday (36.25 work hours per week).

Work Location: 100% onsite at client's North York location.

Responsibilities Summary:

Provide hands-on application support and technical delivery for live D365 environment, working with Senior Project Manager/Functional Consultant, and internal and external stakeholders to diagnose production issues, implement approved technical changes, strengthen platform reliability and support the transition to a sustainable internal support model.

• Provide Level 2 and Level 3 application support for D365 Finance and Supply Chain Management.
• Investigate and troubleshoot production incidents, application errors, integration failures and configuration-related issues.
• Complete root-cause analysis, document findings and implement approved corrective actions.
• Implement approved application configuration and technical changes in collaboration with the functional lead and business process owners.
• Support technical requirements across: General Ledger, Accounts Payable and Receivable, Cash and Bank Management, Budgeting, Procurement/Purchasing, Inventory and Warehouse Management, Fixed Assets.
• Review application security roles, duties, and privileges; implement approved access changes consistent with least-privilege and segregation-of-duties requirements.
• Troubleshoot data entities, batch jobs, workflows, APIs and integrations, including relevant Azure and Power Platform components.
• Assess environment configuration and version consistency to improve reliability of development, testing, and production support.
• Plan and coordinate Microsoft service updates, assess impacts and execute approved update activities through established release controls.
• Perform technical and integration testing; support regression testing and business-led user acceptance testing.
• Coordinate controlled deployments, including approvals, validation, recovery planning, and post-deployment verification.
• Review technical solutions proposed by external vendors and validate their suitability, supportability, and alignment with approved requirements, and coordinate technical escalations with service providers.
• Develop and maintain technical documentation, support runbooks, configuration records, and troubleshooting guides.
• Transfer operational knowledge to internal resources and support approved transition from the incumbent support provider.
• Additional technical and advisory responsibilities as required.

Qualifications:

Education: Post Secondary Degree in Information Technology, Computer Science, Software Engineering or related discipline, or equivalent combination of work experience and education.

Preferred Work Experience: At least 5+ years of hands-on experience with D365 Finance and/or Supply Chain Management, including substantial production support experience.

Preferred Sector Experience: Public-sector or similarly controlled enterprise experience

Technical and Language Skills Requirements:

• Experience managing D365 environments, service updates, technical testing, and controlled production deployments.
• Demonstrated ability to personally diagnose and resolve technical issues in a live D365 environment.
• Experience with application configuration, security roles, batch processing, workflows, data entities, and integrations.
• Practical understanding of Azure DevOps or equivalent source-control, deployment, and release-management processes.
• Ability to investigate custom extensions and distinguish standard application behaviour from configuration, integration, or customization defects.
• Experience stabilizing or remediating an existing D365 environment.
• Practical X++ debugging, extension development, or technical code-review experience.
• Experience with automated regression testing.
• Working knowledge of relevant Azure and Power Platform services.
• Strong English language skills, but written and verbal, including strong business and technical writing skills and verbal presentation skills suitable for a diverse range of audiences including senior leadership.

Task -Based Qualifications and Additional Attributes:

• Working knowledge of Finance and Supply Chain processes and their cross-module dependencies.
• Experience collaborating with developers, functional consultants, business SMEs, testing teams, and external vendors.
• Strong technical documentation, communication, and knowledge-transfer skills.
• Experience transitioning application support from an external provider to an internal team.
• Demonstrated record of professional conduct and character. Responsible, reliable and works to deadlines.
• Proven ability to professionally handle confidential information and exercise good judgement in the interpretation and application of instructions and organization policy.
• Strong relationship management skills including client and vendor relations management, business networking, negotiation, change management and consulting/advisory skills.
• Demonstrated ability to apply project management principles, methodologies and best practices.
• Demonstrated ability to work well both independently and collaboratively, and in an advisory capacity, and liaise effectively with a wide and diverse range of internal and external stakeholders.

Additional Requirements:

• Must be legally entitled to work in Canada, providing satisfactory documentation upon request.
• Ability to work 100% onsite, abiding by organization health and safety policies
• Ability to promptly provide 2-3 recent, qualified employment references upon request who are available to speak with either Marberg or Marberg's client.
• Ability to declare personal Non-Conflict of Interest in execution of assignment responsibilities.
• Provision of certification of AODA and OHSA online training course completion prior to assignment start.
• Additional satisfactory Background Checks, Technical Skills Evaluations, Interpersonal Skills Assessment, and Employment References as required.

Application Notes:

We are screening and shortlisting Candidates immediately and qualified applications may be contacted same day as date of application.

We thank all applicants for their interest but wish to advise that only those selected for an interview will be contacted.

Please note that Marberg Staffing updates job posts regularly, and external job boards may not reflect these changes in a timely fashion. Please refer to https://marberg.com/career-portal/#/jobs for the most current information including salary range.

Please note that for this position, Marberg Staffing only accepts applications through Indeed.ca, LinkedIn and marberg.com.

Candidates are only contacted via official phone call, email, or Linkedin message from Marberg Staffing. Please disregard any initial contact through other mediums such as text message.

No AI tools are used to screen, assess or select employment applications. All candidate selection processes are performed by qualified recruiters.

Marberg is committed to supporting workplace diversity and inclusivity, to reflect the demographic profile of all Ontarians. Applications are encouraged from equity seeking groups including people of colour, Indigenous people, individuals with disabilities, and people from the LGBTQ2S community.