Family Engagement Implementation Coordinator

Family Engagement Implementation Coordinator

Location: #200 12308 111 Avenue, Edmonton, Alberta

Closing Date: Until Suitable Candidate is Found

Position Status: Full-time (40 hours/week) Permanent Position

The Otipemisiwak Métis Government is looking for a full-time Family Engagement Implementation Coordinator. Reporting to the Family Engagement Supervisor, the Family Engagement Implementation Coordinator will be responsible for supporting the development, implementation, and evaluation of programs and cultural events, tracking the development of necessary resources, responding to community inquiries, and supporting other Children and Family Services (CFS) initiatives within the Otipemisiwak Métis Government’s CFS Department. The successful candidate will have experience supporting programs and events, and strong organizational, technological, writing, and interpersonal skills.

The Family Engagement Implementation Coordinator will connect and register eligible Métis Albertans within Children and Family Services programs such as, but no limited to, the Otipemisiwak Métis Government’s:

• Young Readers Program (in partnership with Dolly Parton’s Imagination Library)
  • An early learning and literacy program that offers young Métis readers between the ages of 0-5 years a FREE BOOK every month.
• Cultural events and programs
  • The Otipemisiwak Métis Government often plans and organizes events and programs specific to the cultural needs of Métis people in Alberta on an ongoing basis.

Key Responsibilities

• Manage intake applications, assess and determine program eligibility, and register citizens in CFS program(s).
• Answer incoming calls, take messages, redirect phone calls, and respond to e-mail inquiries.
• Collect and organize appropriate information and documentation for program access.
• Create, maintain, and evaluate systems that will support the ongoing design, delivery, and evaluation of CFS programs.
• Calculate, track, request, and distribute accurate financial reimbursements based on program criteria, where required.
• Track program metrics such as the number of people accessing each program, financial reimbursements distributed, and anonymized demographic information.
• Create and distribute brochures, pamphlets, and social media content to advertise CFS Early Years programs.
• Registration management and data entry using programs like Google Forms and Google Sheets.
• Collaborate, coordinate, and support CFS programs and events as required.
• Identify and promote opportunities for inter- and intra-departmental teamwork and collaboration with the support of the CFS Department leadership team.
• Other duties as required or assigned.

Skills & Competencies

• Strong administrative, data tracking, and event coordination experience.
• Demonstrated understanding of Métis family and community structures, and early learning philosophies grounded in Métis culture.
• Excellent communication and interpersonal skills with diverse audiences, including families, educators, and community partners.
• Culturally grounded, compassionate approach to working with Métis children, families, and educators.
• Ability to maintain a positive, helpful attitude and be empathetic and non-judgmental when assisting Métis Albertans.
• Strong written and verbal communication skills, including professional email etiquette and the ability to contribute to clear program documentation, reports, and resource materials.
• Ability to work effectively in a stressful environment and communicate and respond calmly in difficult situations.
• Strong computer skills with the ability to adapt to new and changing technology and programs. Proficiency with Microsoft Office Suite (Outlook, Word, Excel), Google Drive (Docs, Sheets, Forms), and/or other software (Asana, Intelligenz, Google Daily).
• Meticulous records maintenance skills and excellent attention to detail.
• Adaptable and resourceful in fast-paced environments with changing priorities.
• Ability to work independently and in a team environment.
• Knowledge of Métis history, culture, and issues affecting Métis people. An in-depth understanding of the Otipemisiwak Métis Government and Métis culture is an asset.

Qualifications

• Post-secondary education in Education, Social Work, Indigenous Studies, Community Services, or a related field.
• Two to three years’ experience in a similar role is an asset.
• Experience working with Indigenous communities is an asset.

Other Requirements

• Position is based in Edmonton, Alberta; in-office presence is required.
• Ability to work a regular schedule from Monday – Friday, 8:30 AM – 4:30 PM, with occasional evenings and weekends as required.
• Ability to travel throughout Alberta, with notice.
• Reliable transportation and valid Class 5 driver’s license.
• Acceptable attainment and annual maintenance of a Police Information Check with a Vulnerable Sector Check and an Intervention Record Check is required.

What We Offer

• The opportunity to work for the Otipemisiwak Métis Government under its newly ratified Constitution and be an instrumental part of the largest Indigenous Government in Canada as it rapidly grows and develops. and be a part of the largest Indigenous Government in Canada.
• An opportunity to learn about Métis culture, history, and art.
• Meaningful work in a fun and supportive work environment.
• Training and professional development opportunities.
• A comprehensive benefit package and employer contributions to Pension Plan.
• Generous time off policies.

Métis applicants are encouraged to apply.

The Otipemisiwak Métis Government thanks all applicants for their interest. We are committed to a fully human-led recruitment process and do not use artificial intelligence to review candidate applications. We take a deliberate and thoughtful approach to selecting candidates, ensuring integrity and equity at every stage.

As a Métis government, the Otipemisiwak Métis Government is committed to the recruitment, retention, mentorship, and advancement of Métis Citizens and other Indigenous Peoples while maintaining a fair and equitable hiring practices to foster a diverse, inclusive, and equitable workplace, and we value the lived experiences and cultural knowledge of all candidates.

Only candidates selected for an interview will be contacted. Please note that candidates who have been selected to move forward to the next stage of the recruitment process will receive an email to complete a short online video submission. If there are any concerns with this approach, you may discuss an alternative with our hiring team. Our team receives a large volume of applications and will reach out only as applicable.

If you experience barriers to applying or require accommodations at any stage of the recruitment and selection process, please contact [email protected]. We are committed to providing an accessible and inclusive experience.