Field Claims Adjuster

About SE Mutual Insurance

Come dream big with us!

Are you seeking a meaningful career where your work has purpose? Do you want to contribute to a team dedicated to helping families and businesses protect what matters most while strengthening the communities in which we live and work? Do you want to work at a company who's culture is amazing - our Great Place to Work Certification™ proves it!

Join a trusted, locally owned insurance provider with deep community roots. Since 1938, SE Mutual Insurance Company (SEM) has been committed to delivering coverage tailored to life in New Brunswick, and more recently in Nova Scotia and Prince Edward Island. As a member-owned organization, our mandate is simple: protecting our policyholders’ best interests. And because 97% of our earned premium dollars stay right here in our region, our communities benefit directly.

Our local presence allows us to adapt quickly, make decisions efficiently, and provide the personalized service that sets us apart from larger insurers. We’re proud of our long-standing heritage—and even prouder to support the people who call this region home.

The Position

We’re looking for a Field Claims Adjusterto join our team. As a Field Claims Adjuster you will be responsible for investigating, evaluating, and resolving insurance claims in a timely, accurate, and customer‑focused manner. This role requires strong technical claims knowledge, sound judgment, and the ability to work independently in the field while maintaining detailed and compliant claim documentation.

Key Responsibilities

• Analyze claims by applying sound knowledge of policy coverage, interpretation, exposure recognition, liability determination, and loss evaluation to move claims toward resolution


• Maintain complete and accurate claim files, including documentation of all key activities, contacts, statements, scopes, and schedules of loss


• Review and analyze contractor repair estimates to ensure technical accuracy and compliance with applicable industry guidelines and repair standards


• Provide expert opinions and technical guidance to cross‑functional departments as needed


• Maintain current professional and industry knowledge through ongoing education, workshops, professional publications, and industry networking


• Travel as required to inspect losses and attend meetings within the Maritimes


• Perform other related duties as assigned by the Claims Manager

Qualifications

• 3+ years of experience in property claims adjusting


• Chartered Insurance Professional (CIP) designation considered an asset


• Bilingualism (French and English) considered an asset


• Adjuster license (or the ability to obtain) is necessary


• Excellent communication, negotiation, and interpersonal skills


• Detail oriented with excellent investigative and analytical skills


• Ability to effectively organize and manage multiple initiatives in a fast-paced environment

What We Offer

As part of our amazing team, you will be inspired to be and do your best every day. Here are some of the benefits our team members enjoy:

• A chance to grow with a forward-thinking, local company that values innovation, community, and family.


• Comprehensive health and dental coverage – including virtual access to Online Doctors – fully paid by SEM.


• An annual Wellness Spending Account to help you maintain an active and healthy lifestyle.


• Generous time-off benefits, including vacation, sick leave, six personal days each year, and your birthday off.


• Paid volunteer time off so you can give back to the community you care about.


• A 100% employer-matched RRSP program to help you plan your future.


• Professional development opportunities to support your personal and career growth.

Find out more about us online at semutual.nb.ca, or on Facebook, LinkedIn, or Instagram.

We would like to thank all applicants for their time and interest, however, please note that only those selected for interviews will be contacted.