Field Service Technician

LOCATION: Reporting to the Sudbury, ON office. (Other Canadian locations will be considered for rotational contracts at remote mine sites).

DUTIES AND RESPONSIBILITIES:

• Provide expert and disciplined analysis of structural, or mechanical, electrical or hydraulic systems
• Teardown, re-assemble, commission/ test and trouble-shoot MEMCO equipment at customer sites or MEMCO facility, as required
• Execute timely planned work tasks as directed by immediate Supervisor
• Assist the Product Support Manager with the preparation of technical reports, presentations, and repair cost estimates, audits of Customer equipment, etc.
• Develop professional working relationships with key Customer personnel, and communicate any customer organizational or policy change to Service Manager
• Identify potential business (i.e. sales) opportunities, and communicate to the appropriate team (i.e. Sales, Engineering).

QUALIFICATIONS EDUCATION:

• Certificate of Qualification as a Heavy Equipment Diesel Mechanic (HDM) preferred but not necessary as training can be provided for the right candidate. HDEM, Truck and

Coach, Aircraft, Millwright, and Automotive Journeyman will also be considered.

EXPERIENCE:

Minimum 3 years hands-on experience as Journey Person, preferably on heavy mobile equipment

• Proficiency reading and interpreting mechanical blueprints, hydraulic assembly drawings and electrical wiring
• Harness and control system schematics
• Strong interpersonal and customer service skills
• Ability to be flexible and open to new methods, processes and technologies
• Ability to work independently or within a team under minimal supervision
• Possess strong organizational and communication skills with the ability to multitask and prioritize effectively

ABOUT US:

Founded in 1973 in Ontario, Canada, MacLean Engineering is the world’s largest Canadian-based manufacturer of underground mining equipment. While continuing to expand both our product range and global footprint, we remain privately owned and committed to the founder’s original design principles: safety, productivity, and enduring quality. Our company delivers mobile equipment solutions for both underground and surface mining, supported by unit-of-one manufacturing expertise and a global service network.

Driven by a strong commitment to safety, productivity, and customer support, MacLean serves mining operations worldwide through branches in Canada, the United States, Mexico, Peru, South Africa, and Australia. We operate five manufacturing facilities located in Collingwood, Owen Sound, Barrie, North Bay, and Mexico, and employ over 1,000 people across six countries and four continents. The next chapters of MacLean’s mining innovation story are being written within the broad themes of electrification, automation, and digitalization of the global mining industry.

Our skilled tradespeople work in a safety‑first environment to build high‑quality components and equipment for the underground mining, municipal, environmental, and industrial sectors. Join MacLean and contribute to a legacy defined by innovation, craftsmanship, and meaningful impact.

Please note that employment with MacLean Engineering is contingent upon the successful completion of a background check conducted by our third-party provider, Sterling Backcheck. This process may include verification of employment history, education, and a criminal record check, depending on the requirements of the position. A clear and satisfactory result is required for all candidates prior to the confirmation of employment.