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Publié il y a 18 jours

Field Service Technician (Ottawa)

@ BFG Enterprise Services

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Ottawa, Ontario

52k–57k $/anTemps plein3+ ans d’expérience
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En bref

BFG Enterprise Services is hiring a full-time field service technician in Ottawa to troubleshoot and repair connectivity and hardware at customer sites across Canada, mainly in retail POS environments. The work includes cabling, network equipment installation, travel on short notice, and rotational shifts with 24/7 stand-by. Candidates need an A+ certification, a valid G licence with clean abstract, and at least 3 to 5 years of IT field service experience.

Salaire :

52 000 $–57 000 $ par année

Responsabilités :

  • Troubleshoot and repair connectivity and hardware at customer sites
  • Install and terminate UTP, coaxial and fibre optic cable
  • Install network infrastructure equipment and security cameras
  • Repair POS hardware such as scanners, scales, pin pads and printers
  • Travel on short notice and work rotational shifts including stand-by

Résumé des exigences :

  • CompTIA A+ certification
  • University degree in IT or a related program
  • 3 to 5 years of IT field service experience
  • Retail POS experience required
  • Valid G driver's licence with clean abstract
  • Ability to lift up to 75 lbs

Outils et compétences

POS systemsHand toolsPower tools (drill)Remote management softwareRoutersSwitchesServersWireless access points
Source et dates

Site carrière / système de candidatures · teamtailor

Date publiée par l’employeur
2026-10-23
Première détection par notre source
2026-10-23
Mise à jour du dossier source
2026-10-23

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauIntermédiaire
DomaineEntretien et réparation
Expérience3 an(s) et plus
Heures par semaine40 (estimé)
Horairejour, soir, fins de semaine, nuit
Déplacementsroute : fréquents
Milieu de travailChez les clients, Magasin
PositionAssis et debout
Exigences physiquesphysique élevé · soulever 75 lb · ordinateur modéré
Permis et certificationsCompTIA A+, G driver's licence
Permis de conduireexigé
Vérificationsdossier de conduite
FormationBaccalauréat (exigé)
Domaines d’étudesInformation technology

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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BFG Enterprise Services

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

Description complète de l’entreprise

We work with clients across Canada to develop their unique IT strategy and execute with complete in-house sourcing, implementation, field services and customer support.

Abonnés LinkedIn
23 886
Personnes associées sur LinkedIn
415
Bureaux déclarés
  • 170 Travail Rd, Markham, Ontario L3S, CA
Catégories d’activité
  • CleanTech
  • Warehousing
  • Sustainability
  • Asset Management
  • Project Management
  • Technical Support
  • Construction
  • Construction, repair and maintenance
Autres noms enregistrés
  • BFG Enterprise Services
Spécialités
  • Project Implementations / Rollouts
  • Retail Field Service & Support
  • Electrical Projects & Service
  • Distribution & Supply Chain Technology Support
  • Office Technology Implementations & Support
  • and Hardware as a Service
Le profil indique une agence de recrutement
Non
Investissement total déclaré
0

La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.

Toutes ses offres Site Web

We work with clients across Canada to develop their unique IT strategy and execute with complete in-house sourcing, implementation, field services and customer support.

ChampValeur
SecteurIT Services and IT Consulting
Taille501-1,000 employees
Siège socialMarkham, Ontario
Type d’organisationPrivately Held
SpécialitésProject Implementations / RolloutsRetail Field Service & SupportElectrical Projects & ServiceDistribution & Supply Chain Technology SupportOffice Technology Implementations & Supportand Hardware as a Service
Offres sur Jobsy25
LinkedInVoir la page
Description

Role: Responsible for providing field technical service and support at BFG Enterprise Services customer sites across Canada, by performing connectivity and hardware troubleshooting and repair in a positive and professional manner.

Responsibilities and Duties:

  • Perform connectivity and hardware troubleshooting and repair; Perform outlook set up and administration

  • Identify and repair hardware issues in a POS environment; Replace scanners, scales, pin pad, printers and workstations

  • Assure all other on-site support services and repairs are completed by verifying operations and maintaining required quality levels and documenting work performed

  • Maintain a safe and organized work area by observing all safety policies and procedures, applying required safety training required for the position

  • Perform travel on a moment’s notice in order to provide support by troubleshooting at BFG customer's sites in assigned area, as required

  • Be available for rotational shifts (days, afternoons, evenings and weekends) including rotational stand-by 24/7

  • Prepare field reports, as required

  • Liaise with Help Desk on escalated issues

  • Investigate and diagnose customers’ issues by using technical expertise in a timely and professional manner

  • Install, fish, dress, cross connect and terminate Unshielded Twisted Pair (UTP), co-axial and fibre optic cable

  • Identify cable pathways

  • Test, review and troubleshoot installed systems

  • Install various types of network infrastructure equipment (switches, routers, servers, DSL modems, wireless switches and access points, camera, security systems, network addressing)

  • Troubleshoot cabling, hardware and network related issues in the field

  • Operate hand and power tools (i.e. drill)

  • Apply proficient computer skills and solid knowledge of computer networking

  • Exhibit positive and professional attitude and behaviour at all times; Interact and communicate respectfully with all BFG parties to resolve field issues

  • Work independently and collaboratively with other team members to achieve common project/site objectives

Occupational Requirements:

Technical Requirements:

  • CompTIA A+ Certification

  • Minimum university degree with major in information technology or a related program

  • Minimum 3 - 5 years of experience working in IT field services, with broad exposure to a variety of software and hardware technologies, or equivalent experience

  • Experience working in a retail environment with POS systems is required

  • Experience working with remote management software is an asset

  • Experience in troubleshooting cabling, hardware and network related issues in the field

  • Familiarity with network equipment (routers, switches, desktops, printers, servers etc.)

  • Must have and provide company with valid G driver’s licence and clean abstract for use of company vehicle for travelling to customer sites to provide service

  • Ability to operate hand and power tools (i.e. drill)

  • Proficient computer skills and solid knowledge of computer networking

Personal Requirements:

  • Excellent prioritizing and communication skills

  • Ability to travel to customers’ sites on short notice over extended periods of time

  • Ability and availability to work revolving day/night 24/7 shifts, rotational stand-by and on-calls to respond to operational requirements

  • Must be able to lift up to 75 lbs.

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