Food and Beverage Coordinator - Restaurants William Gray

Operating in the hospitality and restaurant industry for nearly 50 years, Gray Collection is an award-winning group of authentically local hotels and restaurants that offer travelers from around the world the experience of friendly luxury. Among our establishments are Maggie Oakes, Jacopo, Vieux-Port Steakhouse, Pincette, Bevo Bar+Pizzeria, Restaurant Gaspar, Terrasse le Perché, Terrasse William Gray, and Terrasse sur l’Auberge.

The F&B Coordinator provides administrative support to the F&B management team and contributes to the smooth operation and efficient management of various outlets.

RESPONSIBILITIES:

• Respond to all guest comments and reviews posted on various online platforms (TripAdvisor, OpenTable, Facebook, etc.).
• Respond to all information requests received through the “info@” email accounts of each outlet.
• Develop and update menus using iMenuPro.
• Prepare the weekly Revinate reports for the three outlets.
• Update and maintain sales tracking information for each outlet.
• Draft communications for Food & Beverage employees and ensure the continuous updating of departmental notice boards.
• Provide support and assist with the implementation and follow-up of new policies and procedures.
• Respond to group reservation inquiries and coordinate the management of these bookings.
• Perform any other duties required in support of the three outlet directors and the Director of Food & Beverage.

QUALIFICATIONS:

• 1 to 2 years of experience in a similar role (asset).
• Education in Restaurant, Hospitality, or Food & Beverage Management (asset).
• Strong customer service orientation.
• High level of accuracy and attention to detail.
• Ability to work independently and demonstrate initiative.
• Availability to work daytime shifts and weekends.
• Strong knowledge of Microsoft Office Suite applications.
• Excellent verbal and written communication skills in both French and English.

BENEFITS:

• Group insurance plan with telemedecine
• Group RRSP and DPSP (Deferred Profit Sharing Plan)
• 50% employee discount at all of our establishments for the employee and up to 3 guests
• Discounts with our business partners (transportation, wellness, leisure)
• Company culture that values employees
• Employee recognition events
• Growing company with opportunities for career development and personal growth

We thank you for your interest. Only individuals selected to be interviewed will be contacted.

*In this document, we have made an effort to use neutral language suitable for all individuals, regardless of gender. However, certain terms, job titles, and sentence structures may require us to use the masculine form as a neutral gender. We wish to inform you of this. As we prioritize an inclusive work environment, we welcome all individuals, regardless of gender, to apply.

*Knowledge of English (spoken) is required for this position due to the frequent and necessary interactions with an English-speaking and international clientele in a tourism environment and in close collaboration with several partner hotels. The incumbent must independently welcome, inform, and assist guests. Communication in English is essential to the performance of the duties, the quality of service provided, and, where applicable, safety requirements, and cannot reasonably be delegated to another employee.