Première détection par notre source: il y a 26 jours
Front of House Manager
@ Mati Crudo + Charcoal
Ottawa, Ontario
En bref
Mati Crudo + Charcoal is hiring a full-time Front of House Manager to lead the service team in an upscale Ottawa restaurant. The role oversees dining room service standards, coaches hosts, servers and bartenders, and manages reservations and guest flow. Evenings, weekends and holidays are required, and the posting offers a competitive salary with benefits, staff meals and dining discounts.
Responsabilités :
- Oversee front-of-house operations and service standards during service
- Lead, train and mentor hosts, servers and bartenders
- Manage reservations, floor plans and guest flow
- Support guest recovery and maintain dining room presentation
- Uphold health, safety and service compliance standards
Résumé des exigences :
- 2 to 3+ years of leadership experience in upscale or fine dining
- Strong knowledge of food, wine and cocktail service standards
- Excellent communication and interpersonal skills
- Availability to work evenings, weekends and holidays
- Smart Serve or equivalent certification and food safety knowledge an asset
Outils et compétences
Source et dates
Type de source non vérifié · pushoperations
- Date publiée par l’employeur
- Non fourni
- Première détection par notre source
- 2026-10-15
- Mise à jour du dossier source
- 2026-10-15
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Intermédiaire |
| Domaine | Alimentation et restauration |
| Expérience | 2 an(s) et plus |
| Expérience en gestion | 2 an(s) et plus |
| Gestion d’équipe | Oui |
| Heures par semaine | 40 (estimé) |
| Horaire | soir, jours fériés, fins de semaine |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Restaurant ou cuisine |
| Position | Assis et debout |
| Exigences physiques | physique modéré · ordinateur faible |
| Permis et certifications | Smart Serve |
| Avantages mentionnés | Rabais employé, Repas gratuits ou à rabais |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Mati Crudo + Charcoal
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 5 |
We are seeking a Front of House Manager to lead our service team with professionalism, energy, and a passion for hospitality.
As the Front of House Manager, you will be responsible for creating a polished, seamless dining experience while fostering a culture of teamwork, accountability, and growth.
What We’re Looking For
We are searching for a leader who is:
- Confident, energetic, and genuinely passionate about hospitality
- Able to inspire, coach, and elevate the performance of the service team
- Skilled at anticipating guest needs and handling service with poise
- Organized and solutions-focused in a dynamic, fast-paced environment
Qualifications
- 2–3+ years of leadership experience in an upscale or fine dining environment
- Strong knowledge of food, wine, and cocktail service standards
- Excellent communication and interpersonal skills
- Ability to manage guest concerns with professionalism and empathy
- Availability to work evenings, weekends, and holidays
- Smart Serve (or equivalent) certification and Food Safety knowledge an asset
Responsibilities
- Oversee front-of-house operations and service standards during service
- Lead, train, and mentor hosts, servers, and bartenders
- Manage reservations, floor plans, and guest flow to optimize service
- Support guest recovery with grace, ensuring every guest leaves satisfied
- Collaborate with management on events, promotions, and daily operations
- Maintain dining room presentation, cleanliness, and overall readiness
- Uphold health, safety, and service compliance standards
Perks & Benefits
- Competitive salary with benefits package (based on eligibility)
- Opportunities for professional growth and career advancement
- Staff meals and dining discounts
- A dynamic, supportive work culture
- Being part of one of Ottawa’s most acclaimed fine dining teams
If you are a polished leader with a passion for hospitality and the ability to elevate both guest and team experiences, we invite you to join us at Mati Crudo + Charcoal.
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